AutoNation Volkswagen Las Vegas
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Dealership Service Review
service Rating
Poor communication
Written byon 12/12/2023
1 hour tire rotation turned into a 6 hour day. Never offered an explanation or a rental car. Found out 3 hours later than I needed new tires. Never offered a tire selection.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Harrick Newman on 12/13/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Volkswagen Las Vegas take our reviews very seriously. Please call our General Manager at (702) 605-5802 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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