Customer Reviews of BMW of Henderson
Review type:
Seamless
Service,and repairs
by BMW on 09/04/2021Service and repairs are excellent.wheever I need something done for my bmw, you guys take care of it...would not take my car to any other service shop. Your master mechanics are too notch. Thank you for the great care of my bmwHi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Check Engine Light Was On
by WYRunner on 05/29/2021I took my X5 in to see why the check engine light was on and a sensor was stuck. Simple fix and had my X5 back the next day all cleaned up. Easy drop off and pick up procedure.Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Excellent Service
by Michael on 05/11/2021Professional, competent, and high quality service. Replaced the window on my 20 year old Z3 and detailed, looks like new! Did necessary repairs, and did not try to upscale.Michael, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Henderson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kyle, salesman
by Happybuyer on 05/07/2021Kyle’s integrity and commitment to customer service made the buying process a breeze!Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Henderson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Henderson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awesome
by Awesome on 04/20/2021Yoswas is an excellent sales person will definitely recommend him to many. Also cloe the operation guide was amazing as wellHi, thank you for your kind review; we are happy to pass along your comments to Yoswas! We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.
Service
by Stephanie S. on 04/02/2021Ian was AMAZING! He’s super funny and personable and took amazing care of me! He and the mechanics got my car finished the same day and the work should have taken at least a day or two! Great work!Stephanie, thank you for your kind review; we are happy to pass along your comments to Ian here at BMW of Henderson! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
A++++
by BMWOwner on 04/01/2021I have never been more delighted to get my car serviced. What is typically a headache for any car owner, with BMW of Henderson is actually a pleasant experience. They could not make it more user-friendly or easy. I am so happy with this… dealership that I think I am a BMW owner for life.Hello, it means so much to us that you chose our dealership! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
50,000 mile service
by JWM2964 on 02/19/2021Christian was my service advisor. He reviewed all serotonin be performed and what were covered by contract and what I would pay. Loaner car was provided. Service completed in less than a and car was washed prior to pick up. Cost was… actually less than quoted. Very happy either quality and timeliness of service.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Drive safe!
my car
by Desuan1 on 02/03/2021hmm, they did an excellent job giving me a quote and checking to see where the smoke was coming from under the hood, they told me exactly what was wrong when I had asked. they told me I had a leak from the vacuum pump was dripping oil as to… why there was smoke coming from my hood when I drive at least a few miles. The only problem I had was the quote they gave for how much it was to get it fixed even though it's an easy simple job! I was hoping the price to get it fixed would be lowerHello, thank you; we appreciate your feedback! We hope you have a great day!
Hello, thank you; we appreciate your feedback! We hope you have a great day!
Recall Service
by Mytmco1 on 01/27/2021Was informed of the need to service my vehicle and urged to set an appointment.. Once the call was made for the appointment and the execution thereof was with the utmost of professionalism. Upon completion of the servicing I was… immediately contacted that my vehicle was ready with no other detected problems and that I should come at my convenience till the closing time that day.. Excellent on all levels..It's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, BMW of Henderson
Routine maintenance service
by JoeRivera on 01/27/2021Routine maintenance- Christian Mandapat provided A+ service. He answered questions regarding my warranty and followed up the next day regarding renewal options. During the scheduled service day, he provided me with a loaner car as I needed… to get to work in North LV. The following day he call when my car was ready for pick up and reviewed services performed. Simple practices but effective customer service!We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you're ever in need of more help, please let us know!
Used BMW
by Willis010101 on 12/30/2020This dealership is worth your time if you want a new or used BMW. They have an excellent sales staff and finance people.Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for the wonderful review!
Fantastic
by NTeruya on 12/20/2020Had a very last minute need to bring in my car and Thomas and everyone took care of us so well! Very pleased with the service! Highly recommend!We're happy to hear you had such a positive experience with our team! Please visit us again soon!
2021 BMW 530
by Anderson on 12/14/2020We actually bought 2 vehicles in 2 days! Service was excellent. Darnell was 100% professional and took the time to find us what we wanted! In a world with Covid he was still able to give us a personal touchAnderson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Henderson! --Please don't hesitate to reach out if there's anything additional we can do for you.
great product but horrible wait time to buy the car
by wymarys on 11/30/2020updated 12/07/2020Salesman, Robert Crampton was fine. He had trouble finding the keys to drive the 530i that we bought. After negotiations on the price; the 3 hour plus wait time to talk to financial guy to purchase the car was totally unacceptable.. I… understand the way to avoid this is to buy a car online. It makes no sense that there is not a way to speed up the process.BMW Service
by Mikein LLV on 11/20/2020In for 20,000 svc. Manny was professional, courteous and attentive. Haven't had a better experience anywhere.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great Service team
by Rod Anne on 11/05/2020BMW of Henderson service team is the best. My service advisor Ian Manabat took care of my car and did everything that needs to get done. I would definitely recommend Ian for your service advisor. I’m very satisfied with the outcome of my… beamer. Thank you again :)Rod, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Henderson. Thanks for the recommendation, and have an amazing day!
Over and above.
by Forsaken on 10/13/2020The team did a great job getting my car done. The M performance Brakes are a great.We appreciate you taking the time to leave us a response, Forsaken! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Best car buying experience ever
by Best car buying experience eve on 10/07/2020I purchased a used BMW 330i, recently. My experience at Henderson BMW was amazing. They worked diligently to put me into the vehicle that I fell in love with. Thank you for all of your hard work. I will definitely be returning to Henderson… BMW for all of my future purchases.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Henderson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great customer service at BMW Henderson
by Vegasz4 on 07/29/2020Got a nail in the sidewall of my 2019 BMW X3 M40i ( best BMW I have ever owned). Ian Mandapat, Service Advisor, was excellent! He came to my rescue. Figured out the problem, ordered the tire and got it all fixed. Great customer service… from people who work there in all departments. Yoshua Shields was my salesman and he is the best! This is the fourth vehicle I have purchased at this dealership over the years. Highly recommended for sales and service! Thank youHi, thank you for taking the time to leave a review for us at BMW of Henderson. We're happy we could meet your expectations! If you ever need help, just give us a call. Happy motoring!
Service department
by Louis Macias on 07/21/2020I want to say I had a great experience at Auto Nation BMW in Henderson. Emanuel my device service advisor was awesome and answered every one of my questions. Thanks you!We are pleased to hear you had such a positive experience with us, Louis! Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.
by Stephanie Mavis on 04/25/2025