BMW of Henderson
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Dealership Service Review
service Rating
Routine maintenance service
Written byon 01/27/2021
Routine maintenance- Christian Mandapat provided A+ service. He answered questions regarding my warranty and followed up the next day regarding renewal options. During the scheduled service day, he provided me with a loaner car as I needed to get to work in North LV. The following day he call when my car was ready for pick up and reviewed services performed. Simple practices but effective customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Kristie Obra on 01/29/2021
Dealer Response
We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you're ever in need of more help, please let us know!
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