BMW of Henderson
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Dealership Sales Review
sales Rating
great product but horrible wait time to buy the car
Written by 11/30/2020
onupdated 12/07/2020
Salesman, Robert Crampton was fine. He had trouble finding the keys to drive the 530i that we bought. After negotiations on the price; the 3 hour plus wait time to talk to financial guy to purchase the car was totally unacceptable.. I understand the way to avoid this is to buy a car online. It makes no sense that there is not a way to speed up the process.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes