Lithia Chrysler Dodge Jeep Ram of Billings
Customer Reviews of Lithia Chrysler Dodge Jeep Ram of Billings
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46 service reviews
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Jeep not shifting out of 4WD low.
by Richard Willkom on 02/26/2025updated 03/05/2025They are knowledgeable about the problem. Thay found the transfer case needed to be replaced in a timely manor. They had one in stock and got it covered by my insurance company after a few calls including pictures of the case. Everyone was… couritus and profenchal. Waiting area was clean and comfortable.Too much oil
by Kevin J on 01/29/2025updated 02/05/2025I bought a new Jeep gladiator from Lithia in Helena. You get 2 free oil changes and tire rotations from the Jeep wave promotion. I usually do my own oil changes but I thought I’d take advantage of it. I went in on Halloween of 2024. I got… the oil changed and the tire rotation done. When I got home I smelled hot oil and there was oil spilled on top of my engine. I cleaned it up. I checked my oil and it seemed a little overfilled. I checked it again a month later and still seemed over filled. I decided that I would change my oil today. It was only 1800 miles since they had changed it. I drained close to 6 quarts of oil from my Jeep, it calls for 5 quarts for my engine. I sent them a message and have not heard back. I have another free oil change that I believe I will skip.BUYER BEWARE
by Mparks on 11/13/2024My sister recently purchased a vehicle from this car dealership only to have it develop issues within two weeks. When she brought it in for repair, she was told that new spark plugs were needed, and she would be charged for both the parts… and labor. The service department, Chris Wheeler, stated that they do not inspect their vehicles before selling them and instead focus on basic maintenance such as oil changes. This lack of due diligence and commitment to customer satisfaction is concerning and suggests that there are better options available for those in the market for a used car.In a jam
by Kevin on 07/27/2021My fuel pump went on my 2018 ram, Dean and his crew tackled the job and got me back on the road ! I was able to continue my trip back to Wisconsin with no issues.Excellent Service
by bbicowtown on 01/21/2020I was getting a flat tire coming down for the service and they repaired it, for free, and gave me a ride to work.Service
by RJ on 09/26/2019Stopped by to get a replacement wiper blade for my 2019 Jeep Cherokee and staff decided it should be replaced under warranty. They took care of it immediately and I was out the door in 10 minutes, very happy.Kalen and Ben also justice
by Coffey on 06/01/2019I am very pleased with kalen Ben and Justice. Lithia as a whole as I observe are a well oiled machine and you can not loose on getting what you want. It was a pleasure to work w lithia doge and their teamVery satisfied
by Tim on 05/31/2019Very satisfied with all services performed.Very good service and salesman.
by Tyler on 04/30/2019updated 05/07/2019Cam Swift was the salesman I dealt with. He was very helpful, did exactly what I asked of him, and was very straight forward.Happy with the service
by 10 on 05/03/2019Happy with the serviceOil Change
by jjdanzig79 on 04/25/2019Quick, easy, and painlessTimely Repair
by Andrew on 03/14/2019Daryl was great to work with. He was very helpful, explained things well, and kept me in the loop with what was going on with my vehicle.Great service
by Peter on 01/26/2019Great service, nice facility, outgoing personnelgood job
by ross on 01/24/2019Work was done in a timely manorVehicle owner
by Charles on 01/23/2019Everything was great. My service advisor was awesome.Whoops
by Whoops on 12/03/2018updated 12/14/2018I was hauling a ladder in my cargo area and the back seat was laid down. I drove for 1.5 hours to get to my destination. My Window on the rear passenger side kept rolling down. I would roll it up and down it came. Then it finally would… not close up at all. I drove to Lithia Dodge in Billings MT They found the ladder resting on the swirch in the door. They repositioned the ladder and after a good laugh there was no charge! Thanks again!!Excellent Job
by Recall on 09/14/2018Daryl was very helpful and professional. The service went very easy. Waiting time was very short. I really recommend this dealership to friends and family.Kniferiver Operations
by Luke on 08/27/2018updated 09/06/2018Job well done.. you don't find this professionalism to often anymore.. thank you Lithia DodgeMy beautiful Ram
by Thomas on 08/11/2018These guys got my Ram in, performed the work need, end of story. They did a great job addressing the recall on my truck, quick and painless.Service wok
by Ali on 07/11/2018I have been having the oil changed with Lithia in Billings for three years and have always been treated respectfully and honestly. Happy with the quality of work.Service visit at Lithia Jeep
by ColonelR on 07/03/2018I stopped for an oil change for my Jeep and the service was accomplished in a very short. My service advisor (Christopher) was very professional and personable. Always great service at Lithia!
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About our dealership
Are you looking for a Dodge dealer near Sheridan, WY to take care of all of your automotive needs? We understand that desire. After all, who wants to travel to several places if you can find an auto dealership that solve all of your sales, service, and parts needs. If you are looking for that full-service experience, you don't need to search all over Cody, WY, you can come to Lithia Chrysler Jeep Dodge RAM of Billings, located at 2229 King Avenue West in Billings, MT. We have everything you need to have the customer service, staff, and resources for you to have a fantastic experience while you are here.
Amenities
- Instant Financing