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Lithia Chrysler Dodge Jeep Ram of Billings


2229 King Ave W, Billings, MT 59102 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating
Recommend:
Yes (1) No (2)
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Dealership Service Review

1 out of 5 starsservice Rating
Too much oil
Written by Kevin J on 01/29/2025
updated 02/05/2025

I bought a new Jeep gladiator from Lithia in Helena. You get 2 free oil changes and tire rotations from the Jeep wave promotion. I usually do my own oil changes but I thought I’d take advantage of it. I went in on Halloween of 2024. I got the oil changed and the tire rotation done. When I got home I smelled hot oil and there was oil spilled on top of my engine. I cleaned it up. I checked my oil and it seemed a little overfilled. I checked it again a month later and still seemed over filled. I decided that I would change my oil today. It was only 1800 miles since they had changed it. I drained close to 6 quarts of oil from my Jeep, it calls for 5 quarts for my engine. I sent them a message and have not heard back. I have another free oil change that I believe I will skip.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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