Friendly Chevrolet
Customer Reviews of Friendly Chevrolet
Review type:
Oil change (Express lane)
by Carrie B on 04/30/2025My appointment was quick and easy. Employees were very friendly!First service
by Vehicleowner on 04/20/2025Gm appt system needs work. Online check in doesn’t mean checked in. Waited 30 mins until I approached staff and found the online check in doesn’t do anything or alert them. As I said before, on hub scratched, and tires inflated improperly… for my vehicle. At least in this case it was within tire spec, but not vehicle spec. Asked about a noise and was told initially they would check. Pick up I was told auto issues are beyond their scope. End of discussion. Would’ve been nice to have a person or department to reach out to to get it figured out.Extra Keys
by starratlarry on 03/28/2025Fast and efficient - Devin and Brian are great guys to work with.Oil change
by sxysxys on 07/09/2024In addition to the oil change I had my tires rotated too. The recommended tire pressures for the front and rear tires are different but the person rotating the tires did not inflate/deflate the tires to the recommended pressures. Other than… that everything else was good.
Unfriendly checkin clerk
by Joe.Att on 03/28/2023I arrived 10 minutes late - there were 3 cars in front of me so by the time I waited to get in I was 20 minutes late for my appointment. The clerk said she couldn’t accept me in the appointment line so after waiting there she made me go… back out and wait in the no appointment line - understandable. An hour and a half later she didn’t send anyone to help and the appointment line was empty for about 45 minutes after that. She was extremely unhelpful when I went back in all she said was you were late so you have to wait. After that I spoke to one of the mechanics who helped me get my oil changed and I was out of there in 15 minutes. I usually go to Brooklyn Park for service I chose this dealership since it is closer to home but unfortunately will never go back it was a waste of my time and energy.Great people to work with
by Donna_MN on 02/22/2016updated 03/07/2016The repair people were great! When I called with a dilemma they were able to assist in a possible solutions, then when my car was serviced for the problem they took great care in doing as many tests as possible to find out what the error… was. Thanks for being so thorough.Body work
by BJkozmik on 12/10/2015updated 12/15/2015I was told that my car would be ready on a certain date and that is exactly when the work was completed and washed and cleaned! They took care of all paperwork. I have never had a bad experience at Friendly and will continue my relationship… with them.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Best, Patrick Johnson | General Manager
Excellent Customer Service
by Kareed77 on 12/05/2015All the employees I interacted with were very professional and answered all my inquiries in a quick and efficient manner. I would like to thank you for the great customer service I received at your dealership...Thanks for your awesome review. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Patrick Johnson | General Manager
Paint shop
by Laura494 on 11/28/2015We had a couple dull spots in the clear coat that needed to be buffed. The paint shop repaired them and then had me inspect it in the sunlight to insure it was done to my satisfaction. It was but I liked that he took the time to insure… that I wouldn't need to come back for the same issue.Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Kind regards, Patrick Johnson | General Manager
2016 Chevy Traverse
by TonyandJen1_ on 11/19/2015Service Advisor Keri Koons did an excellent job with communicating issues and status of our repair through the process, she also was very accommodating to our requests, follow up questions were also made a prority. Thank you!Thank you for this great review! Keri is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook to get all the good deals! Kind regards, Patrick Johnson | General Manager
Transfer Case
by 11285Travis on 11/03/2015updated 11/17/2015We have worked with other dealerships in the past, but have never been as satisfied as we are with friendly Chevrolet of Fridley.Thank you for the excellent review! It is great to know that our staff's excellent customer service has earned your trust. It is always our pleasure to be of service to you and please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Kind regards, Patrick Johnson | General Manager
Excellent
by mirish34 on 09/27/2015updated 11/06/2015I was able to drop my car off on short notice to get the oil changed, tires rotated and washed. Came back a couple hours later and it was finished at a very reasonable price.Thank you for sharing this great feedback with us! I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Patrick Johnson | General Manager
Electric brake installed
by BOSRSR49 on 09/21/2015updated 11/04/2015Joe was able to get us in on a short notice to get an electric brake installed so that we could pick up our trailer the next day..Recall appointment
by feineroy on 09/18/2015updated 11/04/2015Came in for a scheduled recall appointment and was out of their in less time than previously told, good thing. The WiFi hookup allowed me to work in the virtual office and they washed my car. All good thingsThank you for taking the time to leave a great review! We're glad to hear that you had a positive experience. We look forward to working with you again in the future! Best, Patrick Johnson | General Manager
Routine Maintenance and Additional Minor Repairs
by John_in_Mpls on 10/19/2015The items that I requested be looked at/fixed were all able to be completed in just several hours, so I was only without my vehicle for 1 day. I was kept updated about the progress of the repairs and the completion of the work so I knew… when I could come and pick up my vehicle.Thanks for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Be sure to like us on Facebook to get exclusive specials! Kind regards, Patrick Johnson | General Manager
Friendly Chevrolet's Service Department
by JasonEcker on 10/14/2015Everything was done very professionally, fast, friendly, and i would recommend my service advisor to anybody, he's the best in the business!Thanks for your perfect review! We're glad to hear that our team was friendly, professional, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Patrick Johnson | General Manager
loyal customer
by Rita1954 on 10/05/2015My car has only 14,000 miles on it so have not had any issues, just general maintenance and all was handled promptly and friendly.Rita, it is wonderful to hear that our team was able to provide you with a great experience! We look forward to working with you again in the future. Best, Patrick Johnson | General Manager
Friendly Chevrolet is the Best!
by Pam10258 on 10/02/2015I was greeted while waiting in line for oil change by a very nice gal. I asked that they look for any fluid leaks as a relative complained that my car was leaking fluids in the driveway. After the oil change, they assured me the fluids were… not leaking and at standard levels. I was in and out within the hour - enjoying pop, popcorn, and TV. Your dealership rocks! Say hi to Chris Taylor, my favorite salesman.Pam, thank you for taking the time write this great review! It's wonderful to hear that our team was able to provide you with an awesome experience. We look forward to working with you again soon! Best, Patrick Johnson | General Manager
Friendly Chevrolet Body Shop
by RobertW707 on 09/14/2015Body shop personnel were very professional from the time the vehicle was towed in for repairs until it was completed. They continually kept me posted on status of repairs and estimated completion dates.Robert, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied. We look forward to working with you again! Best, Patrick Johnson | General Manager
Wonderful Service!
by SarahandDan on 09/09/2015We had a repair done that was under warranty plus there were a few minor recall issues that were brought to our attention. Service was fast and friendly. We were able to drop off and pick up when we needed to. Everything was wonderful.… Great customer service! As we drove away my husband said, "I have absolutely no problem with buying all of our future vehicle from this place!"Thank you for leaving us this great review, Sarah and Dan! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Patrick Johnson | General Manager
Silverado
by Nicholas120 on 08/26/2015The oil change was good, with excellent service, and in a timely manner. I also wanted my driver side door looked at. That section was busy and only seen one attendant. I think it was steve or sten. He took my silverado information and… mine also. I figured a call from him if it was covered undee my warranty with 27k mils and around 3 years. I do have an extend warranty with it when i bought the truck.Nicholas, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Friendly Chevrolet Fridley for your vehicle needs. Best, Patrick Johnson | General Manager
Chevrolet Silverado 1500
Chevrolet Equinox
Ram 1500
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. David Peach | GM| davidpeach@friendlychev.com| 763-786-6100
by Friendly Chevrolet Fridley on 03/30/2023