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Dealership Service Review
service Rating
First service
Written byon 04/20/2025
Gm appt system needs work. Online check in doesn’t mean checked in. Waited 30 mins until I approached staff and found the online check in doesn’t do anything or alert them. As I said before, on hub scratched, and tires inflated improperly for my vehicle. At least in this case it was within tire spec, but not vehicle spec. Asked about a noise and was told initially they would check. Pick up I was told auto issues are beyond their scope. End of discussion. Would’ve been nice to have a person or department to reach out to to get it figured out.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No