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Friendly Chevrolet

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Customer Reviews of Friendly Chevrolet

4.4
Overall Rating
4.4 out of 5 stars(108)
Recommend: Yes (4) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

2024 Chevrolet Equinox Lease

by Mn walleye on 04/15/2024

Davey and Mike made sure the customer left satisfied. Without their teamwork, I would have looked at another dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
108 Reviews
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5 out of 5 starssales Rating

2024 Chevrolet Equinox Lease

by Mn walleye on 04/15/2024

Davey and Mike made sure the customer left satisfied. Without their teamwork, I would have looked at another dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Fantastic experience!

by NoelViolet on 08/28/2023

Davey Ackert at Friendly Chevrolet was absolutely wonderful to work with, and it was such a smooth experience ordering a new car for the first time. Friendly Chevrolet was always on top of giving us updates throughout the order/build process, and we were never treated like just another sale; we felt like valued customers. Everyone at the dealership was very friendly, living up to the dealership's name! Another shout-out to Davey in particular -- We felt completely confident in our purchase and choice of vehicle/vehicle options after working with him, and would 10/10 recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2022 Colorado

by Highway 61 on 03/31/2023

Went as smooth as it could. It was a pleasure buying a new vehicle at Friendly Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

2 out of 5 starsservice Rating

Unfriendly checkin clerk

by Joe.Att on 03/28/2023

I arrived 10 minutes late - there were 3 cars in front of me so by the time I waited to get in I was 20 minutes late for my appointment. The clerk said she couldn’t accept me in the appointment line so after waiting there she made me go back out and wait in the no appointment line - understandable. An hour and a half later she didn’t send anyone to help and the appointment line was empty for about 45 minutes after that. She was extremely unhelpful when I went back in all she said was you were late so you have to wait. After that I spoke to one of the mechanics who helped me get my oil changed and I was out of there in 15 minutes. I usually go to Brooklyn Park for service I chose this dealership since it is closer to home but unfortunately will never go back it was a waste of my time and energy.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best car buying experience I’ve ever had!

by KellyFO on 02/19/2023

Devin helped me select a vehicle that was on its way to the dealership vs place an order for a new one! So happy with the selection! I was very happy with what they offered me for my trade-in! Financing was quick and easy! Then, Dalles delivered the vehicle to my home!!! Was a wonderful experience all around. Click

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Helpful and Easy Process

by BethanyT3 on 04/18/2017

Everyone was super nice and helpful! It actually felt like people were working for me, I didn't have to have my guard up the whole time. The whole process was just easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent

by dougmer71 on 04/11/2017

People at the dealership were the difference makers including my sales person, Bae. The financing process was smooth. I did recommend family members who also got a new vehicle from the same sales person the next day.,People at the dealership were the difference makers including my sales person, Bar.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Car purchase

by ronald55 on 12/12/2016

Mike Swords did a great job. He took time to understand my needs and found options that fit my budget. I have not felt this good about buying a car in all of my previous purchases.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

My Cruz experience

by Takida15 on 02/24/2016

My salesman, Ronnie Clark was very pleasant, patient and knowledgeable, when I had questions. If there was something he wasn't sure about he found out.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great people to work with

by Donna_MN on 02/22/2016

The repair people were great! When I called with a dilemma they were able to assist in a possible solutions, then when my car was serviced for the problem they took great care in doing as many tests as possible to find out what the error was. Thanks for being so thorough.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2016 Chevy Cruz Lease

by Floresbtc on 02/08/2016

Tom Bertsch was a delight to work with. Made me feel very comfortable and was able to answer any question I had about the vehicle I was interested in. Brent Lownsbery, the business manager I worked with, was also a delight to work with. He was very professional in discussing the financial options I had and made sure to get me into a lease I was very comfortable and 100% sure with. This being my second vehicle leased through this dealership, I would recommend no other place to go for anyone looking for a vehicle to buy or lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Body work

by BJkozmik on 12/10/2015

I was told that my car would be ready on a certain date and that is exactly when the work was completed and washed and cleaned! They took care of all paperwork. I have never had a bad experience at Friendly and will continue my relationship with them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great sales person

by John_56672 on 12/07/2015

Will Mckissic was great to work with and more than accommodating. There were a few simple problems with the vehicle that he got taken care of immediately.. I cannot express enough how pleased I am with his service. Thank you!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome buying experience!!

by Erik_Jessica on 12/07/2015

This was the second vehicle that I have purchase from Friendly Chev, they always make my buying experience awesome. I give them a number that I want my payment at and they do everything in their power to get me the vehicle that I want for a payment that I can afford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Customer Service

by Kareed77 on 12/05/2015

All the employees I interacted with were very professional and answered all my inquiries in a quick and efficient manner. I would like to thank you for the great customer service I received at your dealership...

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Paint shop

by Laura494 on 11/28/2015

We had a couple dull spots in the clear coat that needed to be buffed. The paint shop repaired them and then had me inspect it in the sunlight to insure it was done to my satisfaction. It was but I liked that he took the time to insure that I wouldn't need to come back for the same issue.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Silverado pickup purchase

by Matthew4233 on 11/27/2015

I loved being able to come in and quickly move from the research phase of my experience to the test drive. After that, the finance department speedily moved through the paper work to get me on the road as I was on a slight time constraint. Overall, it was one of the best service experiences I've ever had in making a large purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Chevy Leasing experience

by PTC1163 on 11/26/2015

The salesman explained everything to our satisfaction. The test drives were very helpful in making our decision. Financing was very clear. The manager and salesman were very appreciative of our business. This is the second time we have leased a vehicle from Friendly Chev and will be doing it again. Chris Taylor, the manager for that day was very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starsservice Rating

2016 Chevy Traverse

by TonyandJen1_ on 11/19/2015

Service Advisor Keri Koons did an excellent job with communicating issues and status of our repair through the process, she also was very accommodating to our requests, follow up questions were also made a prority. Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great service, and the staff live up to the Friendly name!

by metacyde on 11/09/2015

I received a recommendation from a friend to go to Friendly Chevrolet. I purchased a used 2012 Chevy Sonic from them a few years back, and was given a great trade-in value and walked out of the dealership with a new 2016 Equinox (lease). Couldn't be happier!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Transfer Case

by 11285Travis on 11/03/2015

We have worked with other dealerships in the past, but have never been as satisfied as we are with friendly Chevrolet of Fridley.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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