Customer Reviews of Todd Wenzel Buick GMC Of Davison
Review type:
Lemons into Lemonade
Go to service department
by Scott V on 04/24/2022I came in needing new tires and front end work. The service manager “steered “ me to the tires that worked in my price range. This has been my go to service department now for 20+ years.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Warranty repair
by Denny on 04/24/2022Bret was great (as he always is). Kept me posted on progress in a timely manner.We couldn’t be happier that Bret provided you with a great experience. He is a true asset and we are lucky to have him on the Todd Wenzel team.
Danny boy.
by Gurdon Hobson on 04/23/2022Danny is personable and caring. He is sensitive and respectful of a customer's needs. No pressure and makes the purchase experience pleasant. Very thorough .We couldn’t be happier that Danny provided you with a great experience. He is a true asset and we are lucky to have him on the Todd Wenzel team.
Happy!!!!
by Diane on 04/22/2022They are the only place I would buy a car. My salesman is the best. He’s very helpful walks you though everything.Thanks for the great review! The team at Todd Wenzel is thrilled you’re so happy with your experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future.
Very hard working and friendly service department.
by Mr Ed on 04/22/2022They took care of my needs when the dealership where I normally go seemed as though they didn't care.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Quick service
by Djw on 04/22/2022Quick and efficient service for a last minute tire repair. Brian was very helpful and professional.Thanks for the great review! The team at Todd Wenzel is thrilled you’re so happy with your experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future.
Oil change
by Davison gal on 04/20/2022Easy in and out service.We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Best place for service!
by MajorMotion on 04/20/2022Very professional, friendly and timely service staff. My vehicle was in and out quickly! Highly recommend.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Everyone is on their game!
by Gena on 04/19/2022When I arrived they took me right in. All the employees were working together to get my oil change done quickly. They were all polite and very professional.We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Great People!
by Rich on 04/18/2022Everyone we met was very outgoing and helpful. Our purchase was a great experienceWe are so grateful for your kind words. Thanks for sharing your review with us and the community.
Nasty Sales Manager
by Love my Chevy on 04/17/2022Initial sales manager (Bobby) needs to be fired, he is extremely rude and disrespectful to potential customers, if it wasn't for a different sales manager when we returned the next day I would not have bought a vehicle at Todd Wenzel if you… paid me to.... Chad and Brian saved the sale. Bobby should find a new profession.Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. Thank you for bringing this to our attention. We would love a chance to make things right! Please send us an email at marketing@toddwenzel.com so that we may discuss.
Fun with Dan and Steve
by Jeff Helland on 04/16/2022Had an excellent buying experience thanks to Mr Danny Ray and Mr Stephen Hayward. They made purchase fun.Thank you for taking the time to write about your experience. It is wonderful to hear that Dan and Stephen were able to provide you with the excellent experience we strive to provide all our customers.
Quickly took care of service recall, very polite staff.
by Bill 5557 on 04/16/2022Good accessibility.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Helpful service
by Jesse Jasko on 04/15/2022Even though they couldn’t replace my tire, they graciously put my spare on, and did everything they could. I’m very thankful them!We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Bad customer service
by Makala Keene on 04/15/2022We called before we went there to see what the price was going to be for our oil change and they quoted us $64-$68 before taxes.. after the oil change was done, our price ending up being almost $99. That was a huge shock. Will not be… returning.Todd Wenzel
by Kim on 04/15/2022I've been dealing with Todd Wenzel for a few years now and have been very happy with the experience. I have recommended family to them as well.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Speedy
by Dustin on 04/14/2022I was on a time restraint and they made sure to get me out of there on time.Five star
by Leah buck on 04/12/2022Got a oil changed in my window fixed all within 20 minutes service was fantasticWe are so grateful for your kind words. Thanks for sharing your review with us and the community.
Service
by Gloria Dow on 04/12/2022I had an appointment for 10am. Arrived at 9:45am. Tire rotation & Oil change was completed at 11:30am. Tire pressure was not checked. It took longer than if I had not made an appointment.. I was very disappointed.Hi Gloria. Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. Thank you for bringing this to our attention. We would love a chance to make things right! Please send us an email at marketing@toddwenzel.com so that we may discuss.
Oil change
by Doug from Gaines mi on 04/10/2022Great job, fast , 15 mins and on my way,We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Oil Change with Tire Rotation
by Nicole Tucker on 04/09/2022All of the employees in the oil change area including the glass repair guys were great. Honestly, they were SO busy and all were keeping positive level attitudes about it. I got in line at 11am and waited 1 hour to pull in the bay, and… then another hour for the oil change, tire rotation, glass repair. I was ok with this because I had the time. The waiting area was clean and I appreciated the hot cocoa/coffee bar. The inside staff was really nice to the other customers with different vehicle needs. I enjoyed talking to the nice customers in the waiting room too. One thing that bothered me was the line outside. That should really be watched. 2 bays and I watched 3 cars basically skip the line in front of me and another truck because we “chose the wrong bay line” One moving much quicker then the other. I wish there was 1 line and that vehicle goes to the next open bay.
Find the perfect new Buick or GMC crossover, SUV, or truck, or shop our extensive inventory of pre-owned vehicles. For your convenience, our website is built to save you time in the dealership when you pre-qualify for financing, schedule service, shop online inventory, or when you simply want to learn more about the Todd Wenzel Platinum Rewards Program. Let Todd Wenzel Buick GMC of Davison help you find the perfect Buick, GMC, or pre-owned car to fit your needs, budget, and lifestyle. Contact us online, call us at 810-510-0127, or stop into the Todd Wenzel Buick GMC of Davison dealership today!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
We are so glad we ere able to help you and that Barian exceeded your expectations. We appreciate any referrals you send our way! We hope you are still loving your AT4! It would put a smile on my face, too. Very sharp vehicle!
by Megan Potts on 08/05/2024