Todd Wenzel Buick GMC Of Davison
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Written byon 04/12/2022
I had an appointment for 10am. Arrived at 9:45am. Tire rotation & Oil change was completed at 11:30am. Tire pressure was not checked. It took longer than if I had not made an appointment.. I was very disappointed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Todd Wenzel Buick GMC on 04/13/2022
Dealer Response
Hi Gloria. Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. Thank you for bringing this to our attention. We would love a chance to make things right! Please send us an email at marketing@toddwenzel.com so that we may discuss.
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