Customer Reviews of Todd Wenzel Buick GMC Of Davison
Review type:
Lemons into Lemonade
Oil change service
by Deedee on 04/09/2022Very helpful and kind. I will continue to come back for service on my vehicle.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Review
by Jade McClellan on 04/09/2022I scheduled an appointment to have my tires rotated and oil changed at 5:30. I got there at 5:20pm and didn’t go in until 5:50pm. I dont mind waiting however they were unable to rotate my tires as the tire guy left at 5:45pm. I was told… it’s pointless to make an appointment because they are really only to let the business know how busy it will be. I was disappointed that the service I was promised in the appointment I was not guaranteed and it was not done in a timely manner.Air bag recall
by Ed on 04/09/2022Replaced air bag in timely mannerBriTime
by Hubert Raimer on 04/09/2022Excellent Salesperson and user friendly staffWe are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
3500 HD
by Screek on 04/09/2022Ashley is very competent and knows her stuff when it comes to trucks. She kept me updated on progress with the build of my truck and had it ready for me promptly after it arrived. A very nice experience.We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Jeromes big day
by Billy bob on 04/08/2022Jerome did a great job getting me in and outOil Change
by Rocky on 04/07/2022Have had many oil changes here before, but on this last one I got about a week ago took 1hr and 50 minutes. Yes I had 2 cars ahead of me as I have in the past, but never has it took that long. Unacceptable to me. Will most likely get oil… changed somewhere else in the future.Perfect Fit
by Sue T on 04/06/2022Sales Person very knowledgeable and personable easy to work withWe are so grateful for your kind words. Thanks for sharing your review with us and the community.
Treated like a star
by Evelyn on 04/06/2022What a great experience!!! Brendan in used cars was an absolute angel. He had the patience of a saint. I had never been to this dealship but on the highly recommendation of a close friend we went there first. Boy am I glad we did!!!! And… the finance manager Bradley was so great. He explained everything to me. And said call me if I had any questions. They treated us with the greatest respect. I definitely would go back.Thank you for taking the time to write about your experience. It is wonderful to hear that Brendan and Bradley were able to provide you with the excellent experience we strive to provide all our customers.
Lube & Oil Department
by Mickey on 04/06/2022Always extremely friendly people with complete knowledge of their department.. Service is always completed in a timely manner with complete satisfaction of the customers requirements..Oil Change Appointment
by Joe on 04/06/2022The service site allows you to schedule a time for an oil change which actually means NOTHING! Even if you schedule a time it’s still being treated as first come first serve. I showed up at 1:10 for my 1:15 appointment and didn’t actually… get done until 2:50. They should remove this feature from there site or actually follow the reservations.Excellent used car buying experience
by Scott F on 04/06/20222022 is not the ideal time to have a teenager in need of a car. Trying to find an appropriate first car in our price range with limited inventory, seeing cars with very high mileage and/or rust, and cars with several issues, forced us to… open our search radius beyond our home in Saginaw. We found what looked like the perfect car on Todd Wenzel's website. Brendan Dimich was very helpful in creating an easy, no-pressure process of taking the car for a test drive, and allowing us to have it looked at by our mechanic in Saginaw. Until then I thought something, either in vehicle condition or in mileage, would have to be sacrificed in order to get a car in our price range. A stressful weeks-long search ended with an easy and comfortable decision with nothing sacrificed. I also had a pleasant conversation with finance manager Brad Parker, a 20 year Air Force Veteran. Thank you all!We couldn’t be happier that Brendan provided you with a great experience. He is a true asset and we are lucky to have them on the Todd Wenzel team.
K3500 DENALI
by Rick on 04/05/2022Very through in the ordering process and explanation of all features of the truck when we took delivery A+ AshleyWe are so grateful for your kind words. Thanks for sharing your review with us and the community.
Oil change
by Lisa on 04/04/2022Very personable service techs!No Mobil One
by Mobil one not on 04/01/2022Was told they do not stock Mobil one anymore. Dealer offered to buy at a auto parts store for twice the priceGreat experience
by Erica on 04/01/2022Had a great experience with the sales department. Everyone made me feel comfortable, answered all my questions and helped me get exactly what I wanted in my price range.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Thank you for your excellent customer service!
by AMM on 04/01/2022My Cruze developed an oil leak and had a malfunctioning oil pressure sensor. The service department quickly diagnosed the problem, settled my insurance claim for me, ordered the parts, and scheduled the repair, while accommodating my work… schedule and providing transportation.Awesome Experience!
by Erica B on 03/31/2022Had an awesome experience ordering and purchasing a new Buick Enclave! Highly recommend this dealership and sales person Jason Brazelton and Bradly Parker in Finance!Don't be a Karen!
by Sally on 03/30/2022The guys here are doing a great job! Like everyone else, they are dealing with coworker shortages, supply shortages, price increases, and guess what? It is NOT their fault! Even witnessing a rude customer interaction, when it was my… turn, the guys were kind to me. Gold stars for all of them for putting up with the rudeness they should not have to deal with!Speedy nope
by Scott S on 03/30/2022Definitely not fast. That being said the crew are courteous and good at their jobs.
Find the perfect new Buick or GMC crossover, SUV, or truck, or shop our extensive inventory of pre-owned vehicles. For your convenience, our website is built to save you time in the dealership when you pre-qualify for financing, schedule service, shop online inventory, or when you simply want to learn more about the Todd Wenzel Platinum Rewards Program. Let Todd Wenzel Buick GMC of Davison help you find the perfect Buick, GMC, or pre-owned car to fit your needs, budget, and lifestyle. Contact us online, call us at 810-510-0127, or stop into the Todd Wenzel Buick GMC of Davison dealership today!
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
We are so glad we ere able to help you and that Barian exceeded your expectations. We appreciate any referrals you send our way! We hope you are still loving your AT4! It would put a smile on my face, too. Very sharp vehicle!
by Megan Potts on 08/05/2024