Commonwealth Kia
Customer Reviews of Commonwealth Kia
Review type:
Very friendly and helpful.
by ipais on 11/19/2013updated 06/11/2025We were recently shopping for a car. Most dealership sales people were pushy and even aggressive for us to make the sale. When it came to Commonwealth Honda, they were very friendly and walked us thru the options. They worked with us on all… the details. The salesperson we dealt with MR, guided us thru the entire process. He was great to deal with. The experiance with Commonwealth was differnt from the rest. I would greatly recommend them.Excellent experience with Commonwealth Nissan
by puria on 09/28/2013updated 06/11/2025I liked working out the basics of the deal by email with the internet consultant Ann F. She was friendly, straightforward, patient and honest. I really liked coming into the dealership knowing the basics of the deal up-front - I knew the… car, the options, the price and financing up-front. This made me really happy and comfortable even before I came into the dealership. But the truly exceptional experience was working with our Sales Associate Daniel Y. Daniel was warm, friendly, helpful, eager to please, knowledgeable and just an all around great guy. My wife and I loved him - we would give him 12 on 10 if we could! Dan always went the extra mile to exceed our expectations every time. I am glad that my wife and I could say this in person to Charlie D. when we came to pick up the car after getting a spoiler installed.Thank you for the recommendation. We are pleased to hear that Ann and Daniel were both friendly, honest, and eager to please during your recent purchasing experience at our dealership. If you need anything else in the future, please do not hesitate to reach out to us at your earliest convenience. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We hope you're enjoying your new vehicle and we look forward to working with you more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
should have shopped first
by toyota45 on 05/16/2014updated 06/11/2025my car was parked an totaled.went to dozen dealers an looked at 53 cars.last stop bought used car from commonwealth sales person Bob M very pleased with service /deal from start to finishhe was very professional and helped with every aspect… of my purchase a rating from 1 to 10 I rate 10+Thanks so much for taking the time to write this review! Bob is great with people and focuses on what the customers needs are. He will be pleased to hear about your positive experience. As the paperwork goes, we try our hardest to process it as quick as possible and do appreciate your patience. If you have any questions about your new car, please come back in to visit! Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great overall dealership
by annettev7 on 10/17/2011updated 06/11/2025Our new car purchase was the easiest purchase ever made. the salesman Bob McMahon was so easy to work with and everything that was promised was delivered! Will purchase another automobile from them again.Thank you for the review Annette! We certainly appreciate the feedback as well as your business. We look forward to assisting you in the near future! Also-be sure to follow and like us on Twitter and Facebook for special offers and deals. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Commonwealth Kia Is The Place
by briar14 on 08/25/2011updated 06/11/2025Commonwealth Kia's Sales Person Bob McLean provided us with "The Best Of The Best"customer care. The purchasing and delivery experience received from Bob McLean and Shaun Berryman exceeded our expectations .We are very pleased with our… purchasing experience and our 2012 Kia Sorento.Thank You Commonwealth KiaThank you for taking the time to give us this great feedback! I am delighted to hear you had such a pleasurable experience with us here at Commonwealth Motors! Please do not hesitate to call or stop by with any questions or service needs. Also-be sure to follow and like our Twitter and Facebook pages with exclusive deals and offers! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Continuous Excellence
by mikeb0167 on 12/27/2011updated 06/11/2025This is our third purchase at Commonwealth Motors. We purchased two Hondas and this is our first Kia. The salesman was fully knowledgeable about the Kia Optima and pointed out all the features and fully disclosed the lack of a spare tire in… this model. This was an important trust builder and demonstrated the integrity of the dealtership. The sales process was hassle free with no haggling and full disclosure of automobiles price. The interaction with the business office was equally pleasant and efficient. It is apparent that the customer focus of Commonwealth Motors is pervasive in the entire organization. From sales to service every interaction is pleasurable and trustworthy. Our first experience in the Kia line of autos was as good as our prior interactions with the Honda side of Commonwealth. I would highly recommend this dealership for new or pre-owned automobile purchases.Mike-thank you for taking the time to write such a positive review. We certainly appreciate your continued business as well as your recommendations. Because our customers are our top priority we strive to create a zero-pressure sales environment and a knowledgeable staff. Please let us know if there is anything else we can do for you. Also, check out our Facebook and Twitter pages for exclusive offers and deals. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Friendly and Knowledgeable
by cjm9 on 01/30/2012updated 06/11/2025My husband did all of the leg work on this purchase but my experience during the test drive and the actual purchase was excellent. I love my new Soul and the price was great--matched the "best price" research we did a few days earlier. This… is our second KIA, both from Commonwealth Motors, and we will be back again.Congratulations on your new Kia Soul! We appreciate you taking the time to leave us such positive feedback. We thank you for your loyalty to our dealership and look forward to being of service to you in the near future. Please don't hesitate to stop by or give us a call. Also, be sure to check out our Facebook and Twitter pages for special offers and deals. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Good Experience
by eoelerich on 08/11/2011updated 06/11/2025My wife and I went out 'browsing' for a car last weekend without a particular model in mind..We were looking for a vehicle with outstanding reviews in performance, safety, and value. After visiting several dealerships, we stopped by… Commonwealth Motors to look at Kia Sorentos, which had a lot of good press. The salesman, Ivan, greeted us (without pressure), and accompanied us on a test drive. We were very pleased with the car's features and driving experience of the LX model... Ivan found us a better value in a upgraded EX at virtually the same price as the LX.. The negotiation was one of my more pleasant car buying experiences and we struck a deal... and drove off the lot with our new car the same day... I would highly recommend the dealership and Ivan !Thank you so much for the review and your recommendations! We certainly appreciate your business and that you had such a pleasurable buying experience with us here at Commonwealth Motors. Please let us know how we may further assist you in the near future. Also--be sure to follow and like us on Twitter and Facebook! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Second KIA a New Sorento
by dj13990 on 11/14/2011updated 06/11/2025Well we already bought a new Optima a few months back and we loved it and the sales associate Keith so much we decided to by a KIA Sorento. Let me tell you Keith is a great guy. He answered all of our questions and got the price we needed… to buy the new Sorento. If you need a KIA please go see Keith at commonwealth. Tell him we sent you :)Thank you for taking the time to write this review! Keith is a great asset to our team and will appreciate the feedback. Thank you for your continued business and please let us know if we may be able to assist you in the future. Also-our Facebook and Twitter pages contain exclusive offers so be sure to like and follow us! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
2011 GOLF
by reale on 08/16/2011updated 06/11/2025Received on line price from dealers web site. Price was honored at time of purchase. Salesman was helpful and knowledgeable but not pushy.Thank you for the review! Here at Commonwealth Motors, we practice low pressure sales because the customer is always more important than the sale and I am glad our staff demonstrated that to you. Please let us know if there is anything else we can do for you. Also-our Twitter and Facebook pages have special offers and deal so make sure to follow and like us! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Happy with my new car purchase
by tammy36 on 02/06/2012updated 06/11/2025This is the first time doing business with Commenwealth Kia, I am very happy with the treatment we recieved. I had a great salesperson Keith who was concerned with what we were looking for in a car and the specific car I wanted. He took the… time to locate a car that fit my needs and wants. The whole dealershii is very friendly and making sure you are taken care of. I am so happy with the purchase of my new Kia Sorento. It is everything I wanted!!Tammy, congratulations on your new Kia Sorento! We certainly appreciate you taking the time to write this review and your business. Quality customer service is very important to us and I am glad to hear Keith took such great care of you. We look forward to seeing you in the future, please let us know if there is anything else we can do for you. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Great customer care
by salexander1234 on 02/02/2012updated 06/11/2025We recently purchased our new car at Common Wealth Motors. We were greeted by a professional sales person Steve, who thoroughly answered all of are questions. We did sit down with him and were given a price for the vehicle with no pressure… to purchase immediately and no annoying calls after we left. When we finally decided to buy, we went back to them and purchased the vehicle. Steve took the time to go over every features of the car and also set up my phone to the cars system. This is our second vehicle purchase from Common Wealth Motors and we came back because of the service we received the 1st time around.Thank you for taking the time to leave us your feedback. We appreciate your continued business. Steve is a great asset to our team and I am delighted to hear he provided you with such quality customer service. Please let us know if there is anything else we can do for you. Also-be sure to like and follow us on Facebook and Twitter for exclusive offers! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Great experience--again
by chris_m1 on 10/10/2011updated 06/11/2025Just bought my second car from Commonwealth. Outstanding experience again. Keith Audy listened to what I needed, wanted, and wanted to spend and helped me find a terrific car. Even a great color. I will definitely go there again and… recommend them strongly.Chris, thank you for the review! We certainly appreciate your continued business as well as your recommendations. Keith is an admirable asset to our sales team and I am pleased to hear you had such a great experience. Please let us know if we may be able to further assist you. Also-be sure to check out our Facebook and Twitter pages for exclusive content! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
AWESOME Experience
by sandygirl5055 on 05/30/2012updated 06/11/2025Upon our arrival at Commonwealth Motors we were greeted by Ivan Lovera, he introduced himself and then asked us to look around and if we found something we were interested in to pease let him know. Ivan was extremely courteous to both my… husband and I and allowed us the time we needed. When we had made a descision on the vehichle we wanted we then met up again with Ivan and he answered ALL of our questions and concerns in a most professional way. The most impressive thing we found is that when we left the dealership, Ivan wasn't pestering us with phone calls...he gave us enough time and the purchase was made We are both thrilled with our new KIA Sorento, and the service given to us from Commonwealth Motors. Sincerely Frank & SandraFrank and Sandra, I am delighted to hear you had such a positive buying experience with us here at Commonwealth Motors. Thank you for taking the time to give us some feedback. Quality customer service is among the top of our priorities and I am glad to hear Ivan took such great care of you. Please don't hesitate to stop by or give us a call if we can do anything else for you. Also--be sure to follow and like our Twitter and Facebook pages for exclusive specials. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Kia Purchase
by marialana on 06/07/2014updated 06/11/2025Just purchased a 2011 Sorento at Commonwealth Kia. Salesman was Jovel - great guy & very knowledgable. Everything about the purchase was smooth & easy. I would recommend shopping for a vehicle @ Commonwealth to anyone!Marialana, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Jovel was able to make your purchase smooth and easy. Congratulations on your new Sorento and thank you for your recommendation. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
No pressure, no stress!
by ddefalco326 on 05/22/2013updated 06/11/2025Gary K. was the reason why I bought my 2013 Kia Sportage. I had test driven a few Suv's in April, but was not ready to buy. I met Gary when I when to Commonwealth Honda and test drove the CRV. I test drove the Kia Sportage at another Kia… dealership, along with other Suv's. Gary was not overbearing, aggressive, or intimidating as some other car salesmen I have dealt with. I explained that I was just looking at the time and would probably be ready to buy in May. Gary sent me a follow up email, and a phone call or two, but nothing obsessive. I did contact him asking if he could sell me a Kia since Commonwealth Motors has 5 different makes of cars, he said "of coarse". When I was ready to buy, I stopped by Commonwealth Motors to see if Gary was around and he was. The other salesmen had paged him for me, and in the meantime offered me coffee, a nice touch! Gary had just come back from vacation, and did remember me. He tried to convince me to go with the CRV, but I explained that I was more interested in the Kia due to their exceptional warranty. We took a walk over to the Kia dealership across the lot, and within an hour I was signing the paperwork! I got a great deal, the car/SUV that I wanted, and I got to "Ring the Bell". I never felt pressured into it, no sales gimmicks, or scare tactics! I even wrote Gary a thank you note about my experience! "Dear Gary, Thank you for your assistance in helping to find the perfect car/SUV for me, the Kia Sportage! I am so excited about it. I know that I will be very happy with it, and also know that it definitely was the right choice. Over the years I have learned to listen to my intuition, and at times have not done so and have made some decisions that I wish I hadn't. Saturday night I went to sleep without a thought about whether I had made the right choice. That's because I know that I did. I want to thank you for being patient and not pressuring me into buying the vehicle. I came back to Commonwealth Motors because of you and our interaction last month when looking at the CRV. Although you tried to get me to buy the Honda CRV, where you have more knowledge and expertise, you were willing to entertain my request for the Kia Sportage, and found out that it too is a great SUV. You listened to me, didn't pressure me, didn't go on about what I would or wouldn't be missing out on if I didn't buy it right then, etc. In a day where customer service has appeared to lose out to lower pricing, the customer service I received from you, is the reason I made my purchase from Commonwealth Motors. You turned one of the most stressful types of purchase into a very wonderful and enjoyable experience! I had a lot of fun and am so excited to pick it up today! "wealth Kia Added: 5/22/2Wow, thank you for the lovely review. We're delighted to hear that Gary wasn't overbearing, aggressive or intimidating during your recent visit to our dealership. If you need anything in the future, please don't hesitate to contact us. Also, don't forget to follow us on Facebook and Twitter for updates and promotions. We hope you enjoy your new Sportage, and we look forward to seeing you again soon! Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
My Kia buying experience at Commonwealth motors
by joalwhite1 on 07/30/2012updated 06/11/2025Commonwealth Motors has superior, friendly, and professional staff. My car buying experience was extremely pleasant; I didn't feel pressured nor did I have to spend the entire day haggling to get the best price on my new Kia Optima EX. Did… I tell you how much I love my new car? It's totally awesome!!!!!!!!Thank you for writing such a positive review! We certainly appreciate the feedback. Congratulations on your new vehicle and please don't hesitate to stop by or call us with any questions or service needs! Also--be sure to check our Facebook and Twitter pages for exclusive offers. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Great experience!
by olearykid on 07/07/2011updated 06/11/2025I had a great experience at Commonwealth VW! They had exactly the car that I was looking for and I was able to finance it and drive it off the lot all in the same day. The sales person I worked with was knowledgable and made sure to show me… all of the features of my new car. I highly recommend Commonwealth VW.Thanks for the review! We appreciate the great feedback as well as your business. We anticipate working with you in the future for any automotive services. Also-you should check out our Facebook and Twitter pages for exclusive content! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Great place!
by dougandheidi on 04/04/2011updated 06/11/2025I know they say "shop us last" but we think you should save some time and start with Commonwealth Motors because they really do offer the lowest prices. We used kia.com, Edmunds.com and consumerreports.org to get quotes, and Commonwealth… was the lowest. Also, matching their great prices was the outstanding customer service. Our sales person was Keith Audy and Hiram Cruz was our finance person, both were fantastic to work with. We will definitely be returning for future purchases and would highly recommend this dealership.love my Kia
by thomas1953 on 03/04/2011updated 06/11/2025This was my second purchase from Commonwealth Motors, my first being a Honda Pilot. Keith made buying a new car easy and pleasant. I love my Kia Sorento !Not knowlegable - no value added
by hawk58 on 07/16/2011updated 06/11/2025I was shocked to be met by sales force with almost no product knowledge and little business skill. I will never return here, for any reason.
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Arabic
- Spanish
Congratulations on the purchase of your new car. It's a pleasure to hear that our staff was able to guide you through the entire car purchasing experience and work with you on all the details. If you have any questions or concerns in the future, please do not hesitate to reach out to us at any time. Also, be sure to take advantage of the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We appreciate you choosing to purchase your vehicle at our dealership and we look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
by commonwealthag on 11/21/2013