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Customer Reviews of Commonwealth Kia

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184 sales reviews
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  • AWD SORENTO

    5 out of 5 starsby thomas1953 on 03/14/2011
    updated 06/10/2025

    Keith made buying a car easy and pleasant. I recommend COMMONWEALTH KIA for anyone car shopping. Thanks Keith Audy.

  • Positive New Car Buy Experience

    5 out of 5 starsby jjsanto on 03/27/2011
    updated 06/10/2025

    Their motto is "Shop Us Last", but with gas prices so high and the stress of traveling from dealer to dealer hoping to find the best deal a major pain in the ***, do yourself a favor and "Shop Them First". Salesman Ivan Lovera was a pleasure to with and was extremely helpful. Sales Manager Shawn Berryman was able to get us deal that made us feel confident that we made the right choice of buying a new vehicle from them. They have a large number of vehicles in stock and did not steer us in the direction of a vehicle that was out of our price range.

  • A+ in Sales & Service!

    5 out of 5 starsby mema1920 on 11/14/2013
    updated 06/10/2025

    It was time for a new Kia and I had to return to Commonwealth for one. Their Kia service center has always been better than expected with friendly folks doing my standard oil changes, etc. I also wanted to make sure I stayed with a new Kia. The salesman and the mgr. were great! I will always refer people back there. They are the best!
    • We appreciate you writing this recommendation of our dealership. It's a pleasure to hear that our service center has been better then you expected. If you have any questions or concerns in the future, please feel free to reach out to us at your earliest convenience. Also, be sure to take advantage of the advertised specials posted regularly to our dealerships Facebook and Twitter pages. Thank you for choosing our dealership for your Kia's service and we look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

      by commonwealthag on 11/15/2013


  • Best new buy experiance yet

    5 out of 5 starsby wizard222 on 05/19/2011
    updated 06/10/2025

    Went to many dealers first and shopped Commonwealth last. The ad is right, we loved them. Salesman, Ivan Lovera, was great to work with and got us the best deal. Staff were friendly and efficient. The Sportage was ready on time and Ivan spent plenty of time acquainting us with its many features. Best car buying experiance yet bar none. Well done Commonwealth!
    • Thank you for the review! I am happy to hear that Ivan was so helpful and efficient. We look forward to doing business with you in the future. Please let us know if there is anything else we can do for you. Also-be sure to like and follow us on Facebook and Twitter for exclusive coupons. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/20/2012


  • Excellent service

    5 out of 5 starsby foozmaster on 04/04/2011
    updated 06/10/2025

    I just purchased my Kia Sportage last week from Commonwealth. Keith Audy was a superb salesman, no pressure. He was prompt and amiable with all requests. I had a great experience there. I will be back. If you go there ask for Keith and tell them Don Valentine sent you.

  • I Love My New Soul!

    5 out of 5 starsby myrtle0562 on 08/23/2013
    updated 06/10/2025

    I have recently bought a new Kia Soul at Commonwealth Kia! I love it! The salesman, Edgar A. was both professional and knowledgeable! I would highly recommend this car and dealership to both my family and friends!
    • Congratulations on the purchase of your new vehicle. We're delighted to hear that Edgar's professionalism and knowledge earned your business. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to visit us on Facebook and Twitter for first access to special sales and promotions. We hope you're enjoying your new Kia Soul and we look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

      by commonwealthag on 08/26/2013


  • Exceptional Shopping Experience

    5 out of 5 starsby davidandlind on 07/26/2011
    updated 06/10/2025

    Exceptional shopping experience. I would highly recommend buying your next car from Commenwealth of Lawrence. I had shopped at another dealership and was really given the runaround. So I decided to go back to where I bought my son's used car. Commonwealth, and Derek Bagley, the sales rep, took care of me with great service and a price I could afford. Thank you so much Derek and Commonwealth of Lawrence, MA. for my new 2011 KIA Sportage.
    • David-thank you for taking the time to write this review. It is unfortunate that such poor experiences led you to our dealership but I am delighted to hear that Lamar provided you with outstanding customer service. Please let us know if we may be of any further assistance. Also-be sure to like and follow our Facebook and Twitter pages for exclusive deals and offers! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/19/2012

  • Great Experience

    5 out of 5 starsby bvarney on 02/25/2013
    updated 06/10/2025

    Braham P. was our salesperson at Commonwealth Honda. My wife and I were very comfortable with Braham. He was very knowledgable, patient, and professional. We would definately recommend him to our friends and family.
    • Thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that Braham was able to show you what Commonwealth Honda is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

      by commonwealthag on 02/26/2013

  • Great Experience!!!!

    5 out of 5 starsby t81p99 on 07/13/2011
    updated 06/10/2025

    I had a great experience buying my car. Ainsley was a no stress carsalesman. He didn't pressure me into one car or another. He was very considerate in listening to what I wanted and didn't want in a car. He really took the time to make sure that my needs were met. He wanted to make sure that I was happy in the car. I have never met a carsalesman that cared so much about my needs then a sale being met. I honestly felt like it would be okay if it didn't happen that day. I was stressed going into it and he explained everything to me. They really took the time to explain every line of the lease and how it would work!!! I found a scuff mark on the inside of the car when I picked it. I was supposed to call the next day and totally forgot. They actually called me to schedule a time I could come in to get rid of it. I have already started recommending them to family and friends. Overall a great experience!!!!
    • Wow, thank you for the great feedback. We strongly believe the customer is more important than the sale and I am glad to hear that Ainsley provided you with such great customer service by being patient and accommodating. We appreciate your business as well as your recommendations. Please do not hesitate to stop by or give us a call with any further needs. Also--be sure to check out our Facebook and Twitter pages. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/19/2012

  • Exceptional Customer Service

    5 out of 5 starsby ginac2 on 04/16/2014
    updated 06/10/2025

    Your dealership was very welcoming, but with a "no pressure" attitude…My salesperson, John T, went above & beyond to make my experience comfortable and even delivered my new car to my home - when he realized I was unable to get back to the dealership. John was knowledgable and understood my car needs. He was patient and stayed after-hours with me to complete my buying experience. Also, Karen P in your Business Office was very friendly, and explained everything to me! She also informed me of your great pre-pay oil change/tire rotation program. I would just like to Thank them both for being so kind!
    • Gina, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way and I am glad to hear that John and Karen have shown you their commitment to this. We will surely share your appreciation to them. We hope to work with you again in the future for any of your automotive needs! Take care, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

      by commonwealthag on 04/17/2014

  • 2011 Kia Sorento

    5 out of 5 starsby jama9399 on 06/21/2011
    updated 06/10/2025

    I had the best experience at this dealership. Everyone was friendly and helpful. My sales person I dealt with was very nice and helpful. He also did not put any pressure on myself or my husband.
    • Thank you for this awesome review! We practice low pressure sales because the customer is always more important than the sale and I am glad that our staff demonstrated that to you. Please let us know if may be able to further assist you. Like and follow us on Facebook and Twitter for exclusive deals! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.

      by commonwealthag on 12/20/2012

  • happy!

    5 out of 5 starsby jlluberes on 04/23/2013
    updated 06/10/2025

    i bought the new forte 2014 and i am loving it. ivan, the sales man was right on point about this vehicle. his service was great and transparent. totally love it and recommends commowealth motors!
    • Hi Jaun, Thank you for writing this awesome review. It’s a pleasure to hear Ivan was right on point during your visit to our dealership. If you need anything in the future, please don’t hesitate to contact us. Also, be sure to check out the advertised specials we offer on our Facebook and Twitter pages for exclusive access to specials and discounts. Again, we’re glad to hear Ivan was great and look forward to working with you again in the future! Best Regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

      by commonwealthag on 04/24/2013

  • Kia Sorento

    5 out of 5 starsby glady82 on 09/06/2012
    updated 06/10/2025

    The dealership and the employees we worked with were courteous and efficient. The price was right and we were able to have our car almost immediately Great experience.
    • Thank you so much for taking the time to share your story and for writing this great review of our dealership. At Commonwealth Motors we work hard every day to provide every customer with an amazing car buying experience and we are so happy to hear that this was the service you received. Enjoy your new car and please make sure to like us on Facebook and to follow us on Twitter to receive current news, event info, and specials! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

      by commonwealthag on 09/11/2012

  • Smooth transaction

    5 out of 5 starsby WassimS on 10/22/2013
    updated 06/10/2025

    Very friendly staff, easy to talk to, and very quick transaction. This was one of the fastest and smoothest transactions I have had.
    • Congratulations on the purchase of your new Kia Optima! We are delighted to hear that Bob was very friendly and helpful during your recent visit to our dealership. If you have any questions or concerns in the future, please feel free to reach out to us at any time. Also, don't forget to like us on Facebook and follow us on Twitter for first access to promotional offers and service specials. Welcome to the Commonwealth Kia family and we look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

      by commonwealthag on 10/23/2013

  • Great customer service!

    5 out of 5 starsby casandra2 on 03/26/2014
    updated 06/10/2025

    The salesman I worked with, Anthony V, was patient with my changing requests and answered all the numerous questions I had throughout the whole process. He was responsive through phone, text, and email. He was flexible to my changing schedule to meet with me in-person when needed. The goal of any business is achieving customer satisfaction. Anthony and Commonwealth Motors gave great customer service and I am very happy with my Rogue! Satisfaction achieved!
    • Thank you for taking the time to share your experience with us, Casandra. It is important to our team to ensure customer satisfaction for each of our guests. We're happy to know that Anthony was able to make a positive impact on your purchase experience of your new Rogue and we look forward to working with you again! If you haven't, visit us on Facebook and Twitter for access to our specials, offers and exclusive content. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

      by commonwealthag on 03/29/2014

  • Commonwealth Kia experience

    5 out of 5 starsby dembele on 04/25/2014
    updated 06/10/2025

    I recently purchased a 2014 Kia Optima at Commonwealth Kia and the process could not have been easier. Edgar A is friendly, knowledgeable and helpful without being pushy. I was interested in several different makes & models and he patiently showed me all the cars and answered all my questions. There was no pressure as I took some time to make my decision. The purchase process was very easy. The staff at Commonwealth did all the running and Edgar kept me updated on the status. When I picked up the car Edgar took all the time I needed for a full walk through and explanation of all the features. He has since followed up with me a couple of times. I am very pleased with the experience I had at Commonwealth Motors.
  • No pressure

    5 out of 5 starsby golfer961 on 06/08/2013
    updated 06/10/2025

    I recently purchased a new Kia from Commonwealth Motors. I can't say enough about the way I was treated there. There were no high pressure sales tactics, only courteous, professional interactions with Ivan and Shaun. The entire experience was nothing short of enjoyable. Charlie sure has the right system in place.
    • We appreciate you sharing your story with us. It's a delight to hear that our staff's no pressure sales tactics earned your business. If you have any questions or concerns in the future, please don't hesitate to reach out to us. Thank you again for the recommendation and we look forward to working with you more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

      by commonwealthag on 06/11/2013

  • GREAT SALESMANSHIP!

    5 out of 5 starsby ndullea on 04/22/2013
    updated 06/10/2025

    Was not planning to purchase but merely look to see what was available for what my pocket could afford. My salesman, Song, was not pushy like a lot of car salesmen are just to make their sale. He was the best. Ended uo purchasing a new Kia Forte which I love! Song saw to it that I got the price and financing I was sooo satisfied with. Everyone at this dealership is super! Thanks Commonwealth!!
    • Thank you so much for taking the time to tell us about your experience at our dealership! I am so happy to hear that your visit was very positive and that Song was very helpful in finding the perfect car for you. Customer service and satisfaction is always our number one priority and I am pleased to hear that Song was of great assistance. Thank you for your business and we look forward to working with you again. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

      by commonwealthag on 04/24/2013

  • Carl is the Man!

    5 out of 5 starsby CATSLIFE on 01/15/2014
    updated 06/10/2025

    Our salesman, Carl, what a great guy! Honest, personable and professional. We would definitely refer our friends and family to him to buy a Kia.
    • We cannot thank you enough for your wonderful review of our dealership and for your referrals! We'll be sure to pass your thanks on to Carl. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

      by commonwealthag on 01/16/2014

  • Commonwelath VW/ new passat

    5 out of 5 starsby rustworth on 02/23/2013
    updated 06/10/2025

    Commonwealth VW in lawrence, is the BEST, I will never shop anywhere else. The dealership itself is trustworthy, sales, service, considerastion, respect, price...the BEST! Everyone should try this place. Fran G.
  • Love our New Pilot

    5 out of 5 starsby m1107 on 09/10/2013
    updated 06/10/2025

    The sales staff, especially Eric B., as well as the financing department were extremely helpful. I am particularly pleased that they were able to help us lease a new Honda Pilot we are very satisfied. Jon and Melanie Mangion
    • Thank you for taking the time to write this wonderful review for Eric and the rest of our staff! We pride ourselves on offering a first class customer service experience, and we're thrilled to learn that Eric and the rest of our team helped you lease a vehicle that you're happy with. Enjoy driving your new Pilot, and we look forward to having the opportunity to do business with you again in the future. For specials and updates, check us out on Facebook and Twitter. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

      by commonwealthag on 09/18/2013


About our dealership
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Collision Repair/Body Shop
Languages Spoken (3)
  • English
  • Arabic
  • Spanish