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Commonwealth Kia


2 Commonwealth Dr, Lawrence, MA 01841 (map)
Today 7:30 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Exceptional Customer Service
Written by ginac2 on 04/16/2014
updated 06/11/2025

Your dealership was very welcoming, but with a "no pressure" attitude…My salesperson, John T, went above & beyond to make my experience comfortable and even delivered my new car to my home - when he realized I was unable to get back to the dealership. John was knowledgable and understood my car needs. He was patient and stayed after-hours with me to complete my buying experience. Also, Karen P in your Business Office was very friendly, and explained everything to me! She also informed me of your great pre-pay oil change/tire rotation program. I would just like to Thank them both for being so kind!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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commonwealthag on 04/17/2014
Dealer Response
Gina, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way and I am glad to hear that John and Karen have shown you their commitment to this. We will surely share your appreciation to them. We hope to work with you again in the future for any of your automotive needs! Take care, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
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