Commonwealth Kia
Customer Reviews of Commonwealth Kia
Review type:
STAY AWAY
by viraheta1 on 03/05/2016I wanted to share my experience at shop us last commonwealth kia, but you will want to not shop them at all. I called Kia commonwealth to ask about their new car prices and the salesperson says they are the best around and will match any… price. I decided to try them out so I went to the dealership and spoke to a salesperson. I found a car I liked and left a deposit of a $1000(big mistake). Went home and decided to check their website to make sure that was the listed price. The same car was listed $1000 lower than the price they were trying to sell it to me. I called the salesperson and asked why that was the case. One the site listed Family Price but then they turn around and tell me you need to be a college student to get that low price, lol. I asked for my money and the sales manager looked me straight in my eyes and said not a chance in hell. So I called the higher manager and he said he try to see what he can do. They called me back and said they give me partial refund.So I agreed(not to smart on my part) went to the dealership to get my refund instead the sales manager was trying to convince me to still buy the car, and called me a liar to my face. I received no deposit after they told me to come in to get it. Btw both sales managers were Shaun Berryman and Josh, trust me they seem nice when you going to close a deal but opposite when you are not. So here is a tip if you decide to shop with them or any other slimy dealership First thing you do is confirm the sales price of the car before you talk about financing or how much you want to pay a month. They use sleezy tactics to make you pay more. Check their website and print it out and let them know this is the price you want with all the discounts including military and student. Just a gimmick they use to make you pay more. Then when they ask for a down payment just leave $50, I did it in another dealership and they had no issue with it (Bill Deluca which I highly recommend, ended up with a better truck and deal) You decide to change your mind, you can. They decide to give you a hard time, do not fight with them just go bank and explain they will reverse the charge. Hopefully this will help anyone from getting screwed over by Kia of Commonwealth. I will post this information in every social media network I can to help people out.Avoid this Place!!!!!!!!!!!
by viraheta on 02/23/2016I wanted to share my experience at shop us last commonwealth kia, but you will want to not shop them at all. I called Kia commonwealth to ask about their new car prices and the salesperson says they are the best around and will match any… price. I decided to try them out so I went to the dealership and spoke to a salesperson. I found a car I liked and left a deposit of a $1000(big mistake). Went home and decided to check their website to make sure that was the listed price. The same car was listed $1000 lower than the price they were trying to sell it to me. I called the salesperson and asked why that was the case. One the site listed Family Price but then they turn around and tell me you need to be a college student to get that low price, lol. I asked for my money and the sales manager looked me straight in my eyes and said not a chance in hell. So I called the higher manager and he said he try to see what he can do. They called me back and said they give me partial refund. So I agreed(not to smart on my part) went to the dealership to get my refund instead the sales manager was trying to convince me to still buy the car, and called me a liar to my face. I received no deposit after they told me to come in to get it. Btw both sales managers were Shaun Berryman and Josh, trust me they seem nice when you going to close a deal but opposite when you are not. So here is a tip if you decide to shop with them or any other slimy dealership......... First thing you do is confirm the sales price of the car before you talk about financing or how much you want to pay a month. They use sleezy tactics to make you pay more. Check their website and print it out and let them know this is the price you want with all the discounts including military and student. Just a gimmick they use to make you pay more. Then when they ask for a down payment just leave $50, I did it in another dealership and they had no issue with it (Bill Deluca wish I highly recommend, ended up with a better truck and deal) I you decide to change your mind, you can. They decide to give you a hard time do not fight with them just go bank and explain they will reverse the charge. Hopefully this will help anyone from getting screwed over by Kia of Commonwealth. I will post this information in every social media network I can to help people out.Great Experience
by Lynn_L25 on 02/22/20162nd time purchasing vehicle from Commonwealth. Our salesman, Bob Nerden, was very professional & pleasant. No pressure sales, made sure we had everything we needed. Would highly recommend Bob if your in the market for a Kia.Glad we went
by JTZOTT01 on 02/21/2016Very flexible informative staff. Was presented multiple options for our price point. No presure atmosphere and kid friendly too! Will go back!I sincerely thank you for going out of your way to write this review about Commonwealth Kia. We understand that one thing people desire most about their car buying experience is that it is comfortable, informative and pressure free. We try to create that environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Key information
by Vilmavalle on 01/12/2016Be cause of the information supplied on the web site we were able to narrow down our new vehicle choices. We ended with a 2016 kia Sorrento. Couldn't be happier.Congratulations on your new 2016 Kia Sorento! Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Commonwealth Kia any time! Take care. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
2016 KIA Sportage SX Purchase
by victorm2 on 12/24/2015What a pleasure to buy a new car from Commonwealth KIA. Friendly supportive sales staff, who in no way, ever applied pressure to buy. This is my second KIA and I only visited Commonwealth KIA because of my previous experiences with my first… KIA. Ivan was a great guy who spent the time explaining every feature of my new SUV, he went above and beyond. Hopefully he liked the Christmas Cookies my wife made.Congratulations on your brand new Kia SUV! Ivan is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best regards, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Congratulations on your brand new Kia SUV! Ivan is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best regards, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Kia Soul Purchase
by JerryBren on 11/03/2015We loved our Kia Soul so much we just bought another one from Commonwealth Motors. They are very easy to do business with.Your glowing review means a lot to us. Congratulations on your Kia Soul! At Commonwealth Auto, we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Honda CR-V purchase
by Dtessierjr0017 on 10/26/2015Worked with Bob Nerden for the purchase of our Honda CR-V, outstanding experience! Bob worked with us right from the start to get us the lowest price, hassle free! The tire staff was a pleasure to deal with and the entire process was pain… free from start to finish! If you are looking to buy a new or used car at the lowest price without all the hassle check out Commonwealth Motors, and see my friend Bob Nerden!It was a pleasure to read about your car buying experience with Bob. Congratulations on your new Honda CR-V! It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great Experience
by lizbasl1 on 08/05/2015Commonwealth Kia was great experience. Everyone I interacted with was very friendly and accommodating. Bob was great to work with.Thanks so much for this 5-star review! Congrats on your purchase! We always enjoy hearing from our customers. I am pleased to hear that Bob and the team have been friendly and accommodating during your visit. We hope to work with you again in the future for any of your automotive needs! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
All-around excellence!
by lynnec2 on 05/24/2015I recently bought my first car from Sunny at Commonwealth Kia. There was no pressure and no tricks throughout the entire process. Everything was made to be very clear and was explained in terms a first-time buyer could understand. Lots of… support was lined up for servicing my car down the line. It was a truly great first experience! I'd 100% recommend Commonwealth Kia, and especially Sunny!Easy Car Buying Process
by MariaP25 on 05/04/2015Excellent car buying experience. Friendly, knowledgeable sales dept. They make this process easy. They understood what I was looking for in a vehicle. No pressure to buy. I bought the exact vehicle I wanted. Lots of inventory to choose… from.Kia Soul 2015
by jenbrown8529 on 04/15/2015One of the best things about my experience at Commonwealth Kia was that I didn't feel pushed into anything. Buying a new car can be pretty stressful, especially when you worry about getting ripped off. Bob Nerdan was excellent with helping… me find the right car for me, without being too pushy. I would most definitely recommend Kia Commonwealth to my friends and family.I sincerely thank you for going out of your way to write this review about Commonwealth Kia. Bob is a great asset to our team, so it does not surprise me that he was able to get you set up with the right car for you. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new car! Thank you for the recommendations. If you have any further needs, please come back to see us. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
2015 Kia Optima
by NOkeefe on 04/04/2015Robert Nerden was very knowledgeable, enthusiastic, and made what could have been a stressful experience a lot of fun. Robert went above and beyond to make sure we felt comfortable with the features of the car before we left with it.Best car buying experience ever!
by john6414 on 12/11/2014Staff was friendly and professional. They were not pushy like typical salespersons, which is a big deal breaker. This is my 7th car purchase from Commonwealth Motors Excellent car buying experience ever. Both Bob McLean and Sean… Berryman provided honesty, knowledge and professionalism. ThanksJohn, it was a pleasure to read about your seventh car buying experience at Commonwealth Auto. I'm very happy to hear that Bob and Sean were of such help to you. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Excellent Service Dept
by markb23 on 12/08/2014MarkB Fred, Eric, & Paul are always accomadating and make you feel welcome! My 2013 Sorento had a loud whining noise with the speed of the engine. I drove in to the service garage with no appointment concerned that if I drove much… further I would do more damage to the engine. Fred told me to just leave the car with them and they would work it in. I was offered a ride back home from one of your drivers who was very friendly and courteous (can't recall his name). Paul called me back in less than 4 hours telling me the car was all set and they completed 2 computer upgrade recalls. Just outstanding service and taking care of the customer!!!!Thank you for writing about your visit with us, Mark! I am happy to hear that Fred, Eric and Paul were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Take care! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Very Pleased
by mnmhamster16 on 08/28/2014Bought a 2014 kia soul very pleased with my experience , salesman name was Zeke very professional , not pushy in any way . Will recommend our friends and family . Thanks again Zeke.Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Zeke was able to meet your needs. At Commonwealth Auto, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
great buying experience
by larry007 on 07/11/2014We purchased a 2014 Kia Soul on 07/09/2014. The entire purchase experience was excellent. All the Staff(especially Cassie, Sales Person)were helpful, knowledgeable and very pleasant to deal with. I also feel like I got a great price. We… highly recommend Commonwealth Motors.Congratulations on your new Soul, Larry. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Casseie was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Painless Process!
by jdelaney24 on 06/22/2014Leased a 2014 Kia Cadenza. The process was the smoothest and quickest of any dealer I've been to. Everyone was very friendly and helpful. Daniel Y was great to work with and would definitely recommend asking for him. Franklin the finance… manager was great to work with also.Thanks so much for the nice review and congratulations on your new Cadenza! Daniel and Franklin are key components of our team here at Commonwealth Kia and they will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great
by Bethzahn on 06/10/2014updated 06/16/2014Was a wonderful experience buying a car from commonwealth motorsThank you for taking the time to write this great survey, Bethzahn. It is wonderful to hear that our staff at Commonwealth Motors was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
My First Kia
by gallen2 on 06/16/2014I recently purchased a Forte 5 Hatchback. So far I'm loving it. My salesman Bob N was very helpful, thorough and informative regarding my car. He even assisted me in setting up my Sirius radio. Thank you Bob for the great customer… service! Looking forward to many, many years in my Kia!Congratulations on your Forte! I am happy to hear you are enjoying your purchase. At Commonwealth Kia, we strive to ensure that no question or concern goes unanswered and itÂs encouraging to know that Bob was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Kia that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
my 2011 Kia Sorento
by jcadorette64 on 11/26/2010Me and my husband have been looking for a new car for me, we went to Commonwealth Motor and shopped them last, key word is last! When we got on the Kia lot, Ivan the salesperson came right out to us.Ivan was so very knowledgable about the… vehicle and took me out on a test drive. Ivan has continued to be as helpful as can be even though now I own the car.Ivan processed all our paperwork very quickly, had a remote start put in the car for me.When I picked up the car to take home, Ivan went over every inch of it inside and out, he even programmed my phone into bluetooth for me.I have received follow up calls and a letter since the purchase of my new Kia, I would definately do business with this dealership and salesperson again. Judy Cadorette
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Arabic
- Spanish
Lynn, it was a pleasure to read about your second car buying experience at Commonwealth Auto. Congratulations on your Kia Optima SX! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Bob was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
by commonwealthag on 02/23/2016