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Commonwealth Kia


2 Commonwealth Dr, Lawrence, MA 01841 (map)
Today 7:30 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
STAY AWAY
Written by viraheta1 on 03/05/2016

I wanted to share my experience at shop us last commonwealth kia, but you will want to not shop them at all. I called Kia commonwealth to ask about their new car prices and the salesperson says they are the best around and will match any price. I decided to try them out so I went to the dealership and spoke to a salesperson. I found a car I liked and left a deposit of a $1000(big mistake). Went home and decided to check their website to make sure that was the listed price. The same car was listed $1000 lower than the price they were trying to sell it to me. I called the salesperson and asked why that was the case. One the site listed Family Price but then they turn around and tell me you need to be a college student to get that low price, lol. I asked for my money and the sales manager looked me straight in my eyes and said not a chance in hell. So I called the higher manager and he said he try to see what he can do. They called me back and said they give me partial refund.So I agreed(not to smart on my part) went to the dealership to get my refund instead the sales manager was trying to convince me to still buy the car, and called me a liar to my face. I received no deposit after they told me to come in to get it. Btw both sales managers were Shaun Berryman and Josh, trust me they seem nice when you going to close a deal but opposite when you are not. So here is a tip if you decide to shop with them or any other slimy dealership……… First thing you do is confirm the sales price of the car before you talk about financing or how much you want to pay a month. They use sleezy tactics to make you pay more. Check their website and print it out and let them know this is the price you want with all the discounts including military and student. Just a gimmick they use to make you pay more. Then when they ask for a down payment just leave $50, I did it in another dealership and they had no issue with it (Bill Deluca which I highly recommend, ended up with a better truck and deal) You decide to change your mind, you can. They decide to give you a hard time, do not fight with them just go bank and explain they will reverse the charge. Hopefully this will help anyone from getting screwed over by Kia of Commonwealth. I will post this information in every social media network I can to help people out.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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