Commonwealth Kia
Customer Reviews of Commonwealth Kia
Review type:
2011 Sorento
by gildarossi on 10/26/2010Couldn't ask for a better group of people from which to buy a car. We went just looking at the Kia Sorento, but were not quite ready to buy. We explained what we were looking for and the monthly payment range we needed to be in. Mike took… the time to walk us around and look at several models. We knew exactly the features we wanted included in the vehicle. However, we only found one that had everything and in a color that we really liked. After the test drive, Keith worked with us on getting our payments in the range that we needed. However, since we were not ready, we thought that we would lose it and have to wait until a new one came in. Shawn very kindly agreed to put a hold on it for a week until we could get the funds together. A week turned into two and there was still no problem. When we were finally ready, Keith diligently handled all of the paperwork and Hiram was very helpful in putting the financing together. Before we picked up the Sorento, we saw the protection kit for the front of the car, Keith gave us all the info and set up the installation for the next day so that it would not delay us picking it up. When it was time to pick up the Sorento, Keith went above and beyond to make sure that it was spotless. He even cleaned the windows himself because there were a few spots on them. When we picked up the Sorento, Keith went over all the features of the car in detail.I have never had such a detailed delivery. Once we had the vehicle home and had a question, Keith was always avaiable to give us the answers that we needed. A couple of days after picking up the Sorento, we decided that we wanted a remote starter installed. Once again Keith went out of his way to make arrangements to get it installed the next day. All of the people at the dealership were very professional, friendly and helpful throughout the entire transaction. They treat you like a friend and not just a customer. We will definitely recommend Commonwealth Motors to anyone looking for a vehicle.2011 Kia Sorento
by fourwinns86 on 10/23/2010I was looking for a 2011 Sorento, great selection, extremely good pricing and fair value for my trade. I did shop them last and was very pleased with the email correspondence and in person. Nice atmosphere, I was treated extrememly well,… handled my questions and we were able to conclude the deal with a great overall price. One NH dealer actually added over $2000 to the internet price with Administrative fees, Stain guard and other crap. Commonwealth gave me an internet price and that's where we started deducting for my trade. Robert McLean was great, always helpful and a pleasure to do business. Great overall experience!!kia sorento
by mseavey1010 on 10/04/2010when going to commonwealth my husband and i had a payment set we didnt want to spend more than what price we came up with. when going into commonwealth we where able to walk away with a 2011 kia sorento for the price we wanted. thank you… commonwealth!!Complete Satisfaction!
by gildarossi on 08/24/2010We shopped around for our new car and did not find a sales staff more helpful and friendly than these guys. Mike was not pushy like so many others, he was friendly and professional. He gave us breathing room, but was there with answers to… all of our questions. We were thrilled to be Mike's first sale! He will go far in this business. When we picked up the car, everything was explained in detail. We left completely satisfied. We will definitely go back for our next vehicle and will recommend Commonwealth Motors to friends and family. Thanks guys. Looking forward to doing business with you in the future.Great experience at Commonwealth Kia
by alynnalbert on 07/09/2010I had shopped around before going to Commonwealth and there was a big difference in customer service, price & overall experience. Keith & Shaun both took the time to answer all my questions and made a typically frustrating experience quite… enjoyable. As a single woman, I had done my homework when researching cars, but was treated quite differently at other dealerships. Keith & Shaun both treated me with respect and gave me the price and service that I needed in order to make the deal. I would highly recommend this dealership to anyone.Buying is Easy
by mpetro1215 on 05/23/2010Buying my 2nd Kia at Commonwealth was easy and with no pressure. The sales person explained everything about the car and the rebates. He was very knowledgeable, professional, friendly and willing to answer any questions. I would… definitely recommend this dealership.Commonwealth Motors
by dawne3 on 05/03/2010Had a GREAT experience with Commonwealth Motors! We would highly recommend this dealership to our friends and I can't say enough about Bob McLean. He was professional and explained everything I needed to know about our new purchase. The… price was right and buying it was hassle free! I love my new Kia Sorento!Buying a car can be fun
by sunshine39 on 03/04/2010I had a very enjoyable experience purchasing my car. The people were very friendly answered all the questions I needed to know about the car. They showed me all the features the car had to offerp lus gave me other options to keep the… quality and service to continue. If I need more information or help to maintian this car I know they will help me in away. Everyone should enjoy working with the car dealership when your ready to buy a new or used car. They are great to work with.Great Experience
by Jax29 on 11/21/2013updated 06/06/2025The fact that no one gave up on me and continued to try and make me happy. This is a plus because customers want what they want and Commonwealth Honda makes that happen, no matter what the disadvantages are. Thanks again Commonwealth Honda.Excellent Customer Service!
by gmurphy1 on 10/11/2013updated 06/06/2025Working with Devon P. was the reason I found a car! I felt he genuinely wanted to find me what I was looking for and I didn't feel pressured. He was very knowledgeable, and thorough throughout the entire process. He was always ready to go… the extra mile if I showed any concern or had any questions. I will always recommend any friends/family looking for a car to go see Devon. It was a pleasure!Congratulations on the purchase of your new vehicle. It's a pleasure to hear that Devon went the extra mile to address your concerns and questions. If you need anything else in the future, please do not hesitate to reach out to us at any time. We're not happy unless our customers are happy, so we know we've done our job when we receive fantastic feedback like this! If you need anything else in the future, please do not hesitate to reach out to us at your earliest convenience. We appreciate you choosing to purchase your vehicle from our dealership and don't forget to stay up to date on all our latest news by following us on Facebook and Twitter. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
Shop Commonwealth!
by carollikescars on 05/08/2014updated 06/06/2025We were greeted promptly and introduced to our sales person, Dan. He listened to what we were thinking as we were not sure as to leasing or buying pre owned. We talked best deals and incentives. I was still unsure but while I test drove Bob… ran some numbers for my son( who happens to have bad credit) to see if he was eligible for a car. Bob was great letting us compare lease vs buy. I came expecting to buy 1 preowned vehicle and left leasing 2 cars (Nissans). Bob and Dan were knowledgeable and patient with our queries. Good experience all around.Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. I am very glad that Bob was a great help to you. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
New Car Sale
by esf2 on 02/03/2013updated 06/06/2025This is our second purchase at Commonwealth Kia this year. The sales staff is friendly, courteous and knowledgeable. My purchase was quick and easy and I had my Sorrento the next day. Ivan called me the next day to make sure I was… satisfied.It was a pleasure to read about your second experience with Commonwealth Kia. Congratulations on your Sorento! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that our team was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
should have shopped first
by toyota45 on 05/16/2014updated 06/06/2025my car was parked an totaled.went to dozen dealers an looked at 53 cars.last stop bought used car from commonwealth sales person Bob M very pleased with service /deal from start to finish he was very professional and helped with every… aspect of my purchase a rating from 1 to 10 I rate 10+Great experience!
by MaryB1952 on 01/06/2014updated 06/06/2025Buying a Honda CRV at Commonwealth was a pain free experience. It was easy to deal with Peter and Gary. I got a great deal and I love my new car. This is my third CRV from Commonwealth.Mary, thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your third CRV from our dealership. We'll be sure to pass your thanks on to Peter and Gary. We cant wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
CUSTOMER SALES REVIEW
by glevasseur on 02/22/2013updated 06/06/2025I just made my third purchase here and the wonderful service has been a pleasure, From Shaun the sales manager to bob M. our sales advisor, to eric and his team in service. I have been dealing with all of these great KIA reps since 2007.… Keep up all of your great work.On behalf of Commonwealth Motors, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Shaun and Bob are a valued member of our team and its a delight to know that they, along with the rest of our team, have helped to proudly represent our dealership throughout your three purchases. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
A great enjoyable experience.
by Miguelangel_7 on 09/30/2012updated 06/06/2025Went to this dealer with little hope but they made my shopping experience a wonderfull one. Ivan and Hiram worked very hard, they went the extra mile and got me behind the wheel of a brand new Kia Optima. Excellent car, excellent people,… Great Dealer. Thank you very much.Miguel, thank you so much for this great review for our dealership. Ivan, Hiram, and the rest of the Commonwealth Motors team were happy to be of service. Every customers happiness is important to us and we are so pleased we could provide you with the car and car buying experience you were looking for. We look forward to your continued business and please feel free to come by the dealership if there is anything else we can assist you with in the future. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Awesome Salesman Keith
by dj13990 on 07/26/2011updated 06/06/2025We went to Commonwealth Kia dealer to look at the Sonata/ We were downgrading from a huge SUV and wanted to go smaller or with a sedan. Keith was out to assist us immediately and was a pleasure to talk with. Not your average car… salesman. Keith listened to everything we had to say and answered the question truthfully and fairly. After a short periodof test driving and talking we decided to get the KIA Optima SX Turbo. Wow what a car. You can't find all of these features on a car for the price we were given at Commonwealth. You have to ask for Keith. Everything was taken care of as promised and we are a happy customer. We will recommend them for all of our friends and family.Thank you for the review! Keith will be equally pleased with such positive feedback. We appreciate your business as well as your recommendations. Please let us know if we may be able to further assist you! Also--be sure to like and follow our Facebook and Twitter pages. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
Just not that great.
by skaterer on 05/11/2011updated 06/06/2025did not hit it out of the park. :-)New Kia Rio 5
by NewKiaRio4me on 07/10/2013updated 06/06/2025Overall I had a very positive experience. I spent the past 5 months looking for a new car because the need was not yet there. In that time I went to 5 different dealerships and I definitely felt the most appreciated at this dealership. The… people were all really friendly and willing to help me. It was not just my salesman but all of them were willing to help (not the case at the other dealerships). The environment felt very clean and polished and everything went really smoothly. At no point did I feel as though MR was trying to take advantage of me and I feel really good about the deal on my 2013 Kia Rio 5. It's my first Kia but assuming the car doesn't let me down I will be going back to CommonwealthWelcome to the Commonwealth Kia family. We're delighted to hear that, out of five dealerships, you choose to give your business to ours. Customer service is our number one priority and we're delighted to hear our staff provided you with just that. If you need anything else in the future, please don't hesitate to reach out to us at any time. Also, be sure to visit us on Facebook and Twitter for first access to special promotions and sales events. Thank you for the recommendation and we hope you're enjoying your new vehicle. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
Great sercice
by justahn on 07/07/2011updated 06/06/2025Had great service from sales to financing. Felt good about my purchase. would recommend this dealership to anyone in the market for a vehicle.Thanks, Justahn, for the great review! We definitely strive for outstanding customer service in all aspects of our dealership. I am pleased to hear you had a good experience with us. We appreciate your recommendations. Check us out on Facebook and Twitter for exclusive deals and offers. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
My First New Car
by mandaa2460 on 05/31/2011updated 06/06/2025Price was important to me when I went to Commonwealth to look for my first new car, however money was not something I swam in. Keith Audy, my sales representative, worked diligently with me to get the best car I could at the most affordable… price. I was not turned away because of my lack in finances. I was able to purchase a brand new car well within my price range. For once I felt like the dealer actually cared about what I wanted and what worked.We appreciate you taking the time to write this review! Our customers are our number one priority here at Commonwealth Motors and we are willing to work with each and every one individually. Keith is a great asset to our sales team and I am glad to hear he contributed so positively to your first car-buying experience. Please let us know if we may be able to further assist you with any automotive needs. Also-our Facebook and Twitter pages offer exclusive content so be sure to like and follow us! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000.
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Arabic
- Spanish
We appreciate you writing this five-star review of our dealership. Its a pleasure to hear that our staff did everything in their power to make you happy. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to check out our Facebook and Twitter pages for first access to service specials and promotional offers. Thank you again for the recommendation and we look forward to working with you more soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
by commonwealthag on 11/22/2013