Commonwealth Kia
Customer Reviews of Commonwealth Kia
Review type:
Great Service!
by Williamgjr on 08/30/2016updated 09/09/2016Chris Drew was super professional and knowledgeable about the vehicle he sold us. He and the finance manager made the entire process easy and efficient!Excellent customer service
by Cmsmak1 on 08/30/2016updated 09/09/2016Hans and Dennis were both excellent to deal with. There was no pressure involved and they worked out a deal I wanted quickly and efficiently. EXCELLENT customer service.Exceptional
by cmxxi_93 on 08/26/2016updated 09/06/2016Customer service was extraordinary. The salesman I worked with (Wilson) was very polite & helped me find exactly what I was looking for. Definitely a great car shopping experience.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Best experience !!!
by Kathypol1 on 08/26/2016updated 09/06/2016Bob McLean from Kia was the nicest salesman I have ever done business with even though I went to Nissan my Friend recommended him and I will do the same. He is a great asset to your team.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact me or visit us if you need anything else. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
:)
by Daniel_white on 08/15/2016updated 08/30/2016I worked with Andrew for this one. This was my first car purchase so it was a pretty big deal. I had no idea what I was doing and my mother and him really helped guide me. Andrew is a great salesman. Not pushy, but always able to say… enough to get you to stay. Great personality. Thanks for making my first experience a great one! I'll definitely be recommending Commonwealth VW to anyone looking to get something new.Thank you for your review. We're glad to know that we were able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Common wealth motors
by Sylvester8 on 08/16/2016updated 08/26/2016My salesmen and sales manager. Showed me exactly what I wanted/ needed and come back with 4 different types of offers.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Great Experience
by Sahogan22 on 08/19/2016updated 08/26/2016Everyone was very approachable and my car was ready very quickly. The car salesman Iban was not pushy and answered all of my questions!Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you just give us a call! Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Exemplary Customer Service from Commonwealth Motors, Lawrence, MA
by SANDRAandMEL on 08/03/2016updated 08/16/2016I received an immediate response to my online inquiry and an appointment for that afternoon at our convenience. Steve Phaneuf set us up with lease specialist, Enyel Moronta, who listened attentively and was sensitive to our personal… situation. He enlisted the assistance of the manager, Franklin, who was able to meet our budget restrictions with a superior car. Franklin, Enyel, and Marshall, financial manager, graciously stayed with us 45 minutes after closing time to finalize the deal never indicating impatience. Everyone has been totally professional and exceedingly accommodating throughout our experience with your organization. Superior in all aspects!Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
David Hernandez
by Daherdz on 08/01/2016updated 08/15/2016Very professional sales person and staff. Made the Best effort so i could obtain my Car. They worked with different banks .by doing so i was approved within a few hours.David, congratulations on your new purchase! It's wonderful to know you feel confident in your decision to choose Commonwealth KIA as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
shopuslast
by yasminHirji on 07/11/2016updated 08/11/2016staff was courteous & friendly & efficient. The show room was clean & comfortable. Salesperson was knowledgeable. The paper work was done efficiently.Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
I'll continue to be a repeat customer
by Jmwright on 07/28/2016updated 08/10/2016The salesman Ivan was very thorough in answering all of my questions. I have bought 2 previous cars from Commonwealth and will go back to them again in the future.It was a pleasure to read about your third car-buying experience at Commonwealth KIA. Congratulations on your purchase! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Ivan provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
RWheeler
by Ryan_Wheeler on 07/12/2016updated 08/09/2016Hans was very professional and informative. Super comfortable buying experience. Never felt pressured into anything. Car is a great fit.Congratulations on your purchase! Thank you for taking the time to write about your experience. It's great to know Hans and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Happy customer
by Wisechoice on 07/19/2016updated 08/09/2016Young salesman Dave O'Brian was excellent, professional and very informative, didnt feel like the usual car buying experience, the finance department and the salesperson done everything that needed to be done to put us in the vehicle we… wanted at the payments we were comfortable atThanks for this nice review! Dave truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
2016 Chevy Cruze
by Sisko67 on 07/21/2016updated 08/08/2016Steve Federico and Jamie Dimare managed to work a deal that more than works for me! They are to be commended.Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and its encouraging to know Steve and Jamie were able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Great Service
by Eridp329 on 07/19/2016updated 08/08/2016I felt no pressure to buy or lease, Gilberto worked with me to make sure I got the deal that worked best for me and my needsThank you so much for taking the time to write this review. I'm very happy to hear about your positive experience. Congratulations on your purchase! If you have any further needs, do not hesitate to come back in for a visit. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
LEASE FOR HONDA CIVIC AND HONDA CRV
by tsantaclara721 on 07/04/2016updated 08/04/2016Without a doubt one of the best car purchasing experiences I have ever had. Jane and Brian were fantastic at going through the process with me and my girlfriend. Everything went perfectThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Good
by Samuel_Ramirez on 07/07/2016updated 08/04/2016Honorable person .. Very patient and respectful. Made my time feel worth it .. And I am very pleased with my new vehicleThank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
So Happy!
by Happydays1016 on 07/02/2016updated 08/04/2016I have been with Honda for years through 2 different dealerships before Commonwealth. I will never go to anyone else ever again! The people are real, the prices are fair. I couldn't be happier. It was a pleasure working with Jane!Sunday purchase
by Martini2377 on 08/03/2016Everything was quick and efficient. Did not feel pressured to make a purchase. Hector and Wallace were great. Also getting the info from Paloma via email ahead of time made the process painless.Thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. Give us a call if you have any further questions. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Happy Customer
by christaowens on 07/12/2016updated 08/03/2016Jasmine was amazing! She was polite, knowledgeable and l listened to what we my needs were. After I picked up my car, she followed-up with me to see if I liked my SUV and to reach out to her at anytime for any questions that I might have.… GREAT customer service!!Thank you for taking the time to write this review. We are pleased to hear that Jasmine was able to provide an efficient and overall positive experience. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Pathfinder Purchase
by Kelley5303 on 07/07/2016updated 08/03/2016Jerome was extremely helpful and polite. He was very sweet to my young daughter who was getting tired after a long day by getting her a balloon and a drink.Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Jerome worked hard enough to make your purchase completely painless. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Arabic
- Spanish
Thanks so much for your feedback. We appreciate building customer relationships and we truly value your business. We look forward to working with you again. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
by dealerreply on 10/01/2016