Commonwealth Kia

I am very thankful to Nicole Carrasco, Bob Nerden and Eric Krist. I built a car through kia.com and it shot off my information to several dealerships. Nicole contacted me a couple of times and I almost ignored her because I already reviewed their inventory and they did not have what I wanted. But her persistence paid off, we spoke and I was very specific about some of the non-negotiable requirements. Whether it was luck or just coincidence, my vehicle was on its way to their dealership. They made the process very easy! Between Bob Nerden (Salesman) and Eric Krist (Finance), they made sure they worked within my financial parameters and my very busy schedule, which included meeting me one evening just before they closed which kept Bob after hours. Since I was buying a car that hadn't been delivered yet, Bob kept me well informed of the progress. He gave me a very quick (to ensure we weren’t there all day) but informative tour of all the new/fun convenience features of the vehicle! He also helped set up certain applications like pairing my phone and if I had a power cord at the time, he would have helped with setting up Car Play but he showed/told me how to do it. Last, he followed up to make sure that I spoke with my insurance company, remind me to pick up my new registration and have my new vehicle inspected. The inspection is free the first time. I love my new car!! Thank you!