Herb Chambers Chevrolet of Danvers

by jamespa94 on 04/22/2016

Best service department I have ever been associated with

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by dmartin219 on 04/03/2016

Great experience in buying my new truck. From sales to finanace it was a true pleasure.

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by enadich on 03/26/2016

I had a recall issue taken care of on my vehicle. The service department advised me of the time frame to address the issue and they finished earlier than projected. The atmosphere in the service department is very friendly and accommodating. The service staff is very courteous and professional.

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by huggy2015 on 03/11/2016

I have been going to this dealership since 2000 and have purchased at least 18 vehicles. Scott Lyons has been here as a service advisor for as long as I can remember and has ALWAYS been customer friendly time and time again. It is a pleasure to go there for service compared to some nightmare stories I had heard about.

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by rhowardj01 on 03/08/2016

i consider john doucett and the whole sales and service team as family now. John doucett and the team went above and beyone to help me and my family. they treated me like i was family. Cory my sales guy help me purchased my 2nd truck from them and also i had purchased my wife's car aswell.

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by sonicdana on 01/11/2016

Cody, Corey, and John did an excellent job of valuing my trade competitively and getting me into a new car with no hoops to jump through. Very professional. They will be the first dealer I go to when I need another vehicle.

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by EVbuyer on 01/10/2016

John, Corey and Michael did a great job getting me the information and support I needed so that I could get the car I wanted. My first time buying from Herb Chambers and my first time buying an EV vehicle - the 2016 Volt - so I definitely had more questions than I usually do. No pressure and we love the car, thanks guys!

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by fcorrao on 12/04/2015

Car buying is always a stressfull endeavor. You are prepared for a fight. At any of the Herb Chambers dealerships I have been to this is not the case. All the employees are welcoming, professional and make the experience pleasant. This my 3rd vehicle from Herb Chambers and not my last.

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by mrsmartrn on 09/10/2015

I recently leased a 2016 Chevy Traverse and 2015 midnight addition Silverado. I had visited local Chevy dealers in my area and was not pleased with their service. I had the pleasure of dealing with Greg Ormiston who made the experience actually exciting. I had my mind set on a vehicle and he took the time to explain all of my options in my budget. I walked away with a 2016 Chevy traverse which I love Bobby Haddad the finance manager was also amazing the both worked tirelessly to get me where I needed to be and their genuine care for me as a customer shined. My husband also drove away with a 2015 midnight addition Silverado. I will never shop anywhere else!! The are the example of amazing customer service!

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by briancpage on 12/09/2014

Walter,Scott and billy are the best...I have been a customer for 8 years and they will always have my business.Thank you!!!! 2015 Chevy Silverado 1500 LT

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by BrianCPage on 12/09/2014

What a great group of guys,Cody,Corey and John were all top notch and profesional,but also down to earth and treated me like a person and not just a customer.To say i'm happy is an understatement..Simply the Best...Thanks again for the easy dealing and great time i have experienced!!!!!

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by georgekaralias on 11/18/2014

Kevin Fitzpatrick made buying our new car a pleasure. He's easy to talk to and very knowledgeable. We would highly recommend working with him and the rest of the team. Thanks!

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by alcione on 11/10/2014

I can't say thanks enough... everything easy and fast. Thank you so much , we are so happy if a new car.

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by brookwood2 on 10/04/2014

Hello Sales Team, I can't say thanks enough... This was the easiest car buying process I've ever completed, the sales team did a great job keeping me informed, it was quick direct and not at all stressful, I did my homework and had a good idea were the numbers needed to be, the end result was they exceeded my expectations, After the sale really impressed me, Clinton came back to meet me after hours, spent over an hour with me setting up my "On Star" and "Remote Link" to my phone, as well as showing me all the other bells and whistles, he is a true gentlemen and asset to your team, Mr. Dumont the sale manager help put the deal together, he respected my time and got right down to business, John in the finance office was great, I think he said he had 7 or 8 closing going on that day, he was as cool and collected as they come, I've told a half dozen friends and associates how painless this process was, i couldn't say enough good things about Herb Chambers Chevy, Thanks Again Guys All the Best, Jason Morey Brookwood Landscape, Danvers, MA

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by Zohair10 on 09/05/2014

John was great, accommodating and eager to serve. He took care of my tire replacement very quickly

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by cmsbruce on 08/31/2014

My wife and I were looking for Chevrolet Camaro convertible, we had a very specific set of options we wanted and only a handful were left in new England. We live in central Connecticut so it was rather a long drive to even go look for the car. We called the dealership first to confirm the car was their, this was a Sunday. We drove to Danvers Chevrolet first thing in the morning on Monday, we were met by a very cheerful salesman named Corey S. Corey brought the car up for us to look at. As we had explained we were very serious about the purchase and did not want to spend half the day at the dealership as we still had to work for the day. True to their word we were able to wrap up negotiation's on the Car in short order . We were able to negotiate a reasonable price and a good deal on my trade, unlike other dealers I have been to, they were understanding of my needs on my trade as well as realistic in their first offer. I can tell you we went to a number of dealers who offers on my trade as well as their price for their car were insulting at best. We all understand that a dealer needs to make a profit, this dealer understood not to insult my intelligence, we all have access to the internet, it amazes me how many dealers still want to work on selling cars like they did in the 70's. I found the dealership to be refreshing and a straight shooter. Unfortunately we were unable to pick up the car up that day, as the registration on our car was from Connecticut. The dealership sent someone to transfer the plates for us later that week, we did have a paper work issue that had to be resolved and one quick call to the sales manager and the issue was resolved. Corey then drove the car to the Connecticut border to meet my wife and deliver the new car and pick up our trade. Thank you for a pleasant buying experience. The Bruce's

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by johnnynads on 08/28/2014

Bought my 2014 Chevy Sonic recently and absolutely love it. To state the obvious, Herb Chambers is a top quality dealership with, in my opinion, no equal. I have been a customer there starting in July, 2004 when I bought my first new Chevy. This time around, my salesman was Anthony D and he was amazing. Professional, knowledgeable, very genuine, courteous, pleasant, and outgoing. We felt immediately at ease with him, like we had known him for years. My approach was somewhat unique in that my wife and I knew exactly the model we wanted - walked over to it and asked to do the paperwork. Anthony went inside, returned with information on what models they had available on the lot (color, options, etc.), and that was that! Zero pressure to complete the transaction, consider a different (I.e. more expensive!) model, nothing. He and John D, one of the managers and another extraordinary human being, worked with me to get the best deal possible at the right time and, again, never pressured me. In my case, John was somewhat of a miracle worker as the finalized deal was an unexpected treat, given my particular situation. Also - they make sure that you know everything there is to know about operating the vehicle you just purchased AND they are extremely attentive to every single detail. For example, transmitting information to your insurance agent (adding the new car, removing the old if there is a trade involved), registering and inspecting the vehicle, detailing it, full tank of gas, warranty... I could go on and on. We literally drove up to the lot with the trade vehicle and drove away in the new one - completely painless. If you happen to be in the market for a car, you can't go wrong here, and I would strongly suggest talking to Anthony.

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by dal8 on 08/12/2014

All employees courteous and professional! Dealership extremely clean and has spacious waiting room. Couldn't be more pleased.

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by Sigmond on 08/10/2014

By far this has been my most gratifying auto buying experience! I purchased a 2015 Chevy Tahoe from Herb Chambers Chevrolet this August and must say it could not have been a better experience. Salesman Kevin was awesome. Knowledgeable, courteous and understanding. Even the Paul the lot manager was experienced and a member of the team. Cory the Sales Manager was incredible and allowed me to explain my buying rationale. The Business/Finance Manager, John was clearly the key to negotiating a reasonable deal where each party benefited. Honest, hard working people just like you and I. Not the high pressure car sales people that make buying a bad experience. I highly recommend that you consider Herb Chambers for your purchase. See Kevin, Cory and John. They will treat you as you deserve!

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by Chris_in_MA on 08/06/2014

I recently leased a new, 2014 Chevy Silverado from Herb Chambers Chevrolet in Danvers, MA. I am detailed-oriented and consider myself to be picky. Lucky for me, my salesperson, Neil B, is detailed-oriented as well and did a great job of making sure that my vehicle was prepared and ready to deliver on-time. The truck looked great and I am very happy. It's also worth mentioning that Corey assisting a great deal in the initial locating of the vehicle I was looking for. Thank you all for a positive leasing experience!

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by cindydodge on 08/01/2014

I had fantastic service from Anthony D and John D with the sales of my new car. It is everything that I was told it would be and I love it. I will be recommending to family and friends to shop at Herb Chambers Chevrolet Of Danvers Mass

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