Herb Chambers Chevrolet of Danvers

Back in 2016 I purchased a Camaro from Zashary Santiago. I absolutely hate dealing with sales people and was dreading the whole process. Zashary couldn't have made the process more enjoyable or satisfying for myself and said to me " If you ever need another new car, come see me", and gave me his cell number. Fast forward to last week. I texted Zashary to inquire about a new Camaro, not really expecting him to remember me or still work there. Not only did he remember me, he told me he was promoted. I figured he would pawn me off to another sales person but he took time out to help me. Zashary went way above and beyond in getting me into my dream car, a 2017 Camaro SS. Every step, Zashary explained everything to me and his calm, confident demeanor made this process so smooth and worry free. Zashary not only got me a great loan rate, he also got me a great trade in value. I am greatly impressed not only with his honesty and integrity but also his care and dedication to his job. While waiting for me to pick up my new ride, Zashary noticed two fine scratches on the hood. Most sales people would've ignored them. Zashary had the service department buff and wax the entire car again and made sure the scratches were gone. This kind of dedication and caring about the customer is rare. He also sat with me before I left to go over everything in the car, making sure I was completely comfortable with the operation of the radio, on star and settings. He even texted me the next day to make sure all was well with the car. I could not be happier with this whole process and Zashary is the sole reason I will do future business with Herb Chambers. He is an invaluable asset to the company and represents it flawlessly. Herb Chambers is extremely lucky to have an employee like Zashary.