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Herb Chambers Chevrolet of Danvers


90 Andover St, Danvers, MA 01923 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (11) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Dealer has no interest in loyal Herb Chambers customer...
Written by tpenziner on 04/03/2017

I recently attempt to buy the 16' ZR1 online and made them an offer through their online service along with details on my trade, I was sent a generic emails from Deena D'Andrea with no response to my offer to get a deal in motion. After a few follow up on my end I finally got a response back that my trade wasn't worth their time and thank you for considering Herb Chambers during your vehicle search. That was it... Not even a phone call, or attempt to close a deal on a $100k car. Once again, this dealership does not care in the least or want my business, so with that said I give up on ever dealing with them in the future. Evident this young internet manager could care less on a Sunday not knowing I've spent hundreds of thousands of dollars with Herb Chambers over the years. Evident they DO NOT know how to run an online business, not everyone goes into the dealership to play games to buy a car these days. Dealers like this should visit high-end dealers to learn from them and how to communicate. Respectfully yours, someone who buys a lot of cars, but not from you today.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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