Andy Mohr Ford
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Customer Reviews of Andy Mohr Ford
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Timely Service, Helpful Staff
by coeowens112092 on 07/24/2015I purchased a 2015 Ford Focus Hatchback. The service was timely and the staff was helpful. I am glad I chose Andy Mohr Ford for my first vehicle.Hanneman Explorer Purchase
by mkkersch on 07/14/2015updated 07/24/2015Thanks for the great service! LC Baker was wonderful to work with,Great Service.
by SunsetEscape on 07/12/2015We purchased a 2015 Ford Escape SE. Doug Currie was very attentive, able to answer all of our questions and find the SUV we were looking for. When I stated that I didn't understand the sales terms, he patiently explained all the points in… our purchase deal. Babu Bhuiya is very pleasant and easy to work with, fully explaining the finance details. Shannon Barry did a great job explaining all the features of the Escape and synced our cell phone.Great product, crappy deal
by frankeyboy on 07/06/2015I am very happy with my new Lincoln MKC. Everyone was very polite and helpful during my recent purchase. Chris Slagle was my sales person. He is very knowledgable about all ofhe Ford and Lincoln vehicles. He was very responsive to my… questions and did an excellent job finding the right vehicle for me. My only complaint is that he was deceptive during the negotiation process. He never made it clear how much he was offering for my trade. I thought I was getting a good deal on the MKC but after factoring in the money lost on my trade, it ended up being one of the worst deals on a new vehicles I have gotten in many years. I have purchased or leased 19 new vehiles since 1994, and this will probably ending up being the worst deal. Coincidentally it is the first Ford/Lincoln product I have ever purchased new and the only vehicle purchased through Andy Mohr. I think your financing department did an excellent job of explaining the terms of the loan and working with Ally financial to work out the details involved in my trade. I do think that with a 780 credit score I should have been able to get a better interest rate without having to agree to gap insurance to get it. Dugan Chevy does a much better job securing financing and making sure I get the best rate available. In the end I agreed to the terms we negotiated on and signed the documents. But I feel like I was decieved in the process. The "etching" fee is crap. I am undecided if I will purchase my next vehicle from Andy Mohr. I really do love the ford and lincoln vehicles, but I am left feeling screwed by this deal.Great sales person. Great experience.
by Cldbrt on 07/05/2015I had been looking for a F150 with extended cab and 8ft bed, which I found at Andy Mohr. Steve Crossen, the sales person, in one of the best customer service professional I've met. Very helpful, understandable of my needs. He didn't have a… problem in delivering the truck at our place when it was convenient for us. He also came back after hours to bring the second key. The whole sales process has been very pleasant.Amazing staff, great service
by Tmarie1193 on 07/03/2015I was helped by Hector and I purchased a 15 fiesta st. I was originally attempting to get a similar vehicle from a place closer to home as I'm from ohio. The dealership I tried to go to was one I had previously worked for and to make a long… story short I wouldn't recommend them to anyone and now I understand why they're missing out on sales. Once I found the vehicle at Andy Mohr I called and spoke to kim who took all my information and got the process started. Hector called me soon after and kept me updated every step of the way which I appreciated. I never had to come to him first. He even had a porter deliver my car after hours and the guy was a sweetheart who agreed to drive 5 hours for me to have my car. Everyone I dealt with was extremely nice and professional and I've never had such an awesome car buying experience especially it being over the phone. 10 out of 10 recommend!Great Experience for a New Mustang
by jdiekhoff on 06/24/2015Steve was extremely helpful in finding me the perfect Mustang. I had a very specific setup I was looking for and he was able to find one at the right price. He also went out of his way to deliver the second set of keys for the car to my… house, as well as reviewing the garage door opener built into the car. Jack was great in discussing the finances, he made sure to go over some of the finer details when I had questions. Shannon filled me in on features of the car, as well as setting me up with the Ford Owner account and walking me through all the details of the website. Overall, a great experience with Andy Mohr Ford!New car purchase
by LarryD6211 on 06/25/2015We purchased a 2015 Ford Edge. We had the good fortune of being "paired" with Scott Baker, Sales Consultant, to assist and guide us through this transaction. Scott was very good at explaining the features on the various models. With his… knowledge and expertise, we concluded on purchasing a Titanium which was en route to the dealership. Upon delivery, Scott made sure we were familiar with the operation and many features on the car. All overall experience was very good.Highly recommend
by Rkoons on 06/23/2015L C Baker was great help very friendly and mannerly, would recommend him and dealership to friends and family.Thank you Andy Mohr Ford!!!
by brewerew on 06/23/2015This was my third purchase from Andy Mohr Ford. Everytime the staff has gone above and beyond to ensure I get the lowest price and best quality of service. I received about market value for my trade-ins and a great deal on purchasing price.… I absolutely would recommend Andy Mohr Ford, I attempted to go through other dealers for a purchase but left feeling underappreciated. Andy Mohr has always taken care of me.Exceptional customer service
by Bear678 on 06/22/2015Honda Odyssey 2007. Shannon Buck and Mo Stout were superior in the giving me and my family a great car and a great experience.Great people and friendly and truthful
by Bonnies12460 on 06/21/2015I went to a lot of ford dealers in Louisville we couldn't make a deal and found your ad on line and called and talked to Dave Roby and he said we could make a deal so we drove all the way from Louisville to make the deal I was very Happy to… get my dream car which I didn't think was possible me and Saneh thank you very muchSatisfied customer
by proudowner12 on 06/17/20152015 Fiesta. They worked very hard to get me into a new car and out of my lease. I am very grateful to them for their help.Good Experience.
by mas1963 on 06/10/2015It was a little rocky at first, but things got straightened out. Chris Poe and Hector Canas were my sales people. Had some issues with the truck after it was detailed. Chris actually got out his code scanner to check it out. That was a… first. I have never saw a salesman do that. It was a nice touch. All and all after some paperwork confusion and some miscommunication I am very happy with the purchase. It was the nicest used vehicle on the lot as far as the trucks that were on hand. It was the second vehicle I had purchased from Andy Mohr Ford and when I need another vehicle it will be the first place I shop.which is worse...buying a car or buying a swimsuit
by Njp2658 on 06/08/2015I went in looking for specific options and John Ostermeyer the salesman went on a hunt to find it. The car in question was a Ford Explorer and he tracked down an XLT that had everything I wanted. Everyone I encountered at the dealership was… very helpful and courteous. I am not easy to please so this was an exceptional car buying experience for meBuyer
by kb9sqg on 06/05/2015Came to look - left an owner of a new vehicle! Got what seemed to be a good buy, knowledge sales person, helpful finance personsNew fan!
by bobbahan6172 on 06/02/2015Dennis Moore was absolutely fantastic. I have been a loyal Dodge buyer for the last 12yrs. He new exactly what I wanted And played no games. I will be back to see him in the future. Thank you! Craig CristVery helpful!!
by lcwsutton6 on 06/02/2015When I came, I was greeted by multiple reps. They were very helpful and my decision. I wasn't sold on the vehicle but my rep assured me that it would be something my husband would love; he was right! I really appreciate everyone from the… internet sales agents keeping in contact with me, my individual rep helping me find something nice for my husband, and my finance manager how explained my options. I was able to drive away with a new vehicle which is something I had not done in 6yrs!great service and very very friendly
by Crazyredneck on 05/29/2015My dad told me and my fiancee about the Andy Mohr budget center out in Plainfield , IN , so we went in and just to look at a truck and the next thing that we knew I got approved for a truck . I will keep getting vehicles from them.Ford Edge
by Joanie6208 on 05/21/2015updated 05/29/2015Had a very good experience buying our Ford Edge from Jonathan. He was very knowledgeable, helpful and pleasant to work with. Thank you, Joan and Jim HatfieldAmazing Service!
by Schuttes4 on 05/26/2015We would recommend Philip without a doubt. What an amazing young man. He went out of his way to help us. We purchased a 2015 Ford Flex. When you didn't have any in stock, he found us one. Couldn't ask for a better experience!
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