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Customer Reviews of Andy Mohr Ford

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81 sales reviews
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  • A Graat Team of Professional

    5 out of 5 starsby rtwassoc2 on 05/22/2015

    the Staff was very professional, quick to get you in and out, I would recommended Andy Mohr to anyone that I know that's looking for honesty, and reliable service from a dealer.

  • Every department is fantastic!

    5 out of 5 starsby Gabbygirl on 05/09/2015

    As a business owner, I know how difficult it is to find good employees. I'm not sure how Andy did it, but from Cal in parts to William in Sales, they have been absolutely wonderful. I would highly recommend anyone going to Andy Mohr Ford! It's worth the drive if you live a distance away.

  • Great Service

    5 out of 5 starsby LeoC3911 on 04/28/2015

    I was completely satisfied with my current 2012 F150, but I decided to swing by Andy Mohr out or curiosity. After working with the sales representative for approximately 1 hour, I explained that this was a nice to have but I was content with my current F150. He was cordial and I was on my way. The very next week, the sales rep followed up with me. He presented a potential opportunity, but it wasn't what I wanted. He continued working on my behalf and came back with more options to think about. Upon returning from vacation I contacted the rep I would come down but I did not want my time wasted. Needless to say, I walked out with a new 2014 F150 at the price we agreed to prior to arriving.

  • great service, clean, and friendly

    5 out of 5 starsby bbeckham on 04/21/2015

    The dealership was clean and had so many friendly and helpful people! They listened to what I wanted (and didn't want) and made me feel like I was knowledgeable and in control. There was no pressure and I wasn't rushed to make a decision. Wonderful experience!

  • Wonderful service!

    5 out of 5 starsby April75 on 04/15/2015

    I had a wonderful experience. I would recommend Chris to anyone looking for a car! I didn't feel pressured at all. They did all they could to help me drive away in my new car! Thank you for great customer service!

  • 2015 F350 Super Duty

    5 out of 5 starsby Elvislives1234 on 04/10/2015

    Dale Davis did a awesome job of getting the right truck. He stayed until everything was done. The staff was very helpful.

  • Sheffler's Review

    5 out of 5 starsby Reddorf27 on 04/01/2015

    As I stated earlier in this survey, we had a very positive experience both with Andy Mohr Ford and with Scott Baker. Would highly recommend - my husband is a Die Hard Ford Fan!
  • Ford F-150 purchase

    5 out of 5 starsby cwfisher24 on 03/31/2015

    Was a great experience- Rick Whittman was great to work with and I will tell any friends or family looking for a new/used car/truck/sub to visit Rick in Plainfield!
  • Know who you deal with!

    1.8 out of 5 starsby jpridemore on 07/01/2009

    I that feel Andy Mohr Ford of Plainfield took unfair advantage of us when buying a new car. After doing business with them and later realizing the cost on the window sticker and the amount charged on the contract were not the same for our new Ford Flex I am filing a complaint with the Indianapolis Attorney General. Also if anyone has tried to cancel the service contracts or tire and wheel contract without any luck I would also like to know about that. I was told that the Mohr card is not refundable when we tried to cancel it yet they have nothing in writing to tell consumers it would not be refundable.. Please don't sign ANYTHING with this dealership if you cannot account for each and ever penny. Read and understand even if it takes you hours to read all the papers and understand each charge Make sure that you DO NOT SIGN any papers concerning down payment or trade in if you have not thoroughly gone over the contract with a fine toothcomb and understand each charge. Believe me, I only wish I had gone to some other Ford dealership. Love my Ford Flex====Hate that I picked Andy Mohr Ford in Plainfield. J.Pridemore
  • Great Sales staff

    5 out of 5 starsby dave1975 on 11/11/2008

    I just purchased a 2008 Ford F 150. Andy Mohr has a great selection and great deals. When I first contacted their sales staff through their web site I was contacted almost immediately. Any questions I had were quickly answered. When my wife and I came to the sales center the staff made sure we were comfortable and the salesman, Dan Thomas helped us through the process. I have recommended this sales center to my friends and co-workers. It was work an hour and a half drive to get this kind of deal and service. I am now enjoying my Bright Red F 150 and get many compliments on it.
  • Good Deals - But Watch The Add Ons

    3.3 out of 5 starsby fishb169 on 10/23/2007

    Leased a Ford 500. Negotiated a lower price than the MSRP to base the lease off of. Also negotiated a reduced price for the spoiler, $200.00 less than the advertised dealer price. When going over the paperwork , I found the spoiler was put in at original price (hard to believe this was a mostake), salesman and salesmanager took it upon themselves to add $995.00 oil change and maintenance package and they added an unnecessary interior wear insurance for $600. They subsequently relented on the above described items after I refused to believe their "these services protect you" line. This is a 3 year lease, not a lifetime committment. Can't beat this dealership when it comes to inventory selection. Advertised low prices are legit, it's the unnecessary addons that they hope you will not notice at the the bottom of the contract that will cost you dearly if you don't pay attention. If it's in typewriter print or some print style other than the rest of the contract - BEWARE.
  • 2013

    5 out of 5 starsby welikecats on 04/15/2013
    updated 05/05/2025

    I came in for a quick fix on our 2010 Fusion tire pressure light. I brought a letter from the General Manager. I explained the limits of my interest, perhaps another Fusion, concerned about the 4 cylinder vs 6 . Was told about the ecoboost on the Fusion and was turned over to Angela who listened to my interests and concerned and showed me several appropriate cars. Since my wife and I make this kind of decision together, I set up a later appointment to come back. After the test drive, Angela helped us with the figures and turned us over to Dwayne who worked out the financing. We appreciated the low key salesmanship and that we were listened to. We were pleased with the whole process and are excited about our new Fusion.
  • first visit

    4 out of 5 starsby julie72 on 12/18/2013
    updated 05/05/2025

    visit was satisfactory.
  • THANK YOU JOHN O.

    5 out of 5 starsby nkusky on 10/06/2012
    updated 05/05/2025

    John was great at meeting out needs and wants in trading for our new car. He helped us out greatly the whole dealership was helpful. Thank you all.
  • Sales rating

    5 out of 5 starsby Juanita on 01/31/2014
    updated 05/05/2025

    Andrew was extremely helpful and very friendly as the rest of the staff was as well. I bought my last car and Andy Mohr Ford too. My next car in the future will be from Andy Mohr. Great dealership, great people! Fantastic service! Love my new Escape!
  • Above and beyond

    5 out of 5 starsby ford55 on 10/21/2013
    updated 05/05/2025

    Everyone from the sales staff to the service department went above and beyond my expectations. Great to work with!!
  • OUtstanding Customer Service

    5 out of 5 starsby Bridgemichelle on 05/14/2013
    updated 05/05/2025

    The only thing that could've made the purchase better would be Andy Mohr paying for the vehicle for me. I transitioned from a lease to a purchase and this was my first time doing so. It took less than an hour to do the transaction and I was on my way. Everyone was cordial and took the time to answer every question (I had lots). I didn't feel rushed or that my purchase was insignificant.
  • great expereience

    5 out of 5 starsby tandm2 on 12/18/2013
    updated 05/05/2025

    we went to several dealerships around Indianapolis and found the andy mohr ford one the most helpful and friendly. their staff members are courteous and very helpful. when we found the car we wanted to buy the process was very easy and quick. we have bought from them before and definetly will buy from them again in the future.

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