Rod Baker Ford Sales
Today 9:00 AM - 5:00 PM
Customer Reviews of Rod Baker Ford Sales
Review type:
Ford Bronco Sport
by Amber B on 12/16/2024
I had a great experience with Mark he was very helpful!
139 reviews
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Great Experience
by Arch17508 on 06/30/2015I recently purchased a 13 Ford Focus from Dave at Rod Baker Ford. He was very helpful and knew the product . At first I looked at a new Focus then decided to to go cetified pre owned. The transaction went very smooth thanks in part to… Tony and Brett the Managers. I couldn't be happier thanks guys.No-nonsense / Breath of fresh air to buy from
by JDS28 on 06/29/2015Good sales staff and sales manager. Overall great experience and nice not to be bs'd - they are fair and want to make a fair deal.Quick lane service
by danimal9850 on 06/27/2015Good experience, delivered vehicle in shorter time than expected. Staff cares about the customers and is evident. Took time to explain reasons for doing things and what to expect down the road.A great service experience
by mdrivers on 06/27/2015The staff was very helpful, pointing out my future service needs so I can budget accordingly.Great work
by JJB5491 on 06/25/2015Work completed as promised and on time. Dealer was able to accommodate my schedule.Helpful and friendly services
by Fswe24 on 06/22/2015I purchased a 2015 Ford Fusion in March and started hearing a rattling noise in May. I took my car in for an oil change in June and asked them to figure out what the noise was. They did say they fixed it and I was very satisfied until… yesterday when I started hearing the noise again. But they told me if I hear the noise again to bring it back in. The staff was extremely helpful and friendly. I even received a call a few days after my visit to ask how everything went.Quick effective service.
by Hockey60404 on 06/20/2015Marcus is a great and provides great services and explains everything that is going on in detail, which makes me feel more comfortable and trust him and Baker Ford.great service.
by jkmunch1960 on 06/19/2015Very good service. I brought my car in with an interesting problem, a piece of metal underneath the car was rubbing on the tire and they fixed me right away.Great service
by mlroadshow on 06/17/2015I was greeted by a friendly face who want to make sure they understood what concerns I had with the tires for the car. Someone else came to double check my request and let me know they what services they would be performing. When done, I… received a full explanation of what was done and found making the experience easy and pleasant.Great Services
by MJZ3549 on 06/12/2015The service rep that helped me was great!!! A++++ I appreciated his professionalism and his ability to make me feel welcomed. All my questions were answered. He even went out of his way to walk out to the van with me and explain things in… detail. I work a very demanding customer service position and it's very nice to hear positive feed back from our customer's. Please be sure to let him know that he is a valued team member! I WILL check back with him and/or his superior to see if this has been done. What I don't like is your prices for repair's. I live only 5 min from you and would love to bring my vehicles to you for repair's but can't afford it. I have to drive 40min away to have any repair's done but it's the only way to keep my vehicle running!The Best Experience in buying a vehicle
by flicc150 on 06/11/2015Purchased a 2015 Ford Edge. Our salesman (Mike Wrona) was very knowledgeable, helpful and courteous. He made sure the type of vehicle is what I wanted and explained everything in the vehicle and even helped setting up my phone.Prepare for un-mentioned repairs
by esdadave on 06/11/2015Went in for suspension problem and was told that inner-tie rod, hub and drivers side lower ball joint needed to be replaced. Got the tie rod done that day, and went back to get the lower ball joint done, (did the hub myself). When I went… back days later, Now was told both lower ball joints need replacement. Should have been caught the first time if passenger side was bad too. Overall, service is good, staff is pleasant. $109.00/hr for labor is rather steep for repairs though. Watch Youtube and do some yourself if possible.Great services and clean facility.
by montgor63 on 06/12/2015We bought a new 2015 Escape, and we love it. The service was excellent and the staff was very helpful.Air
by Brhoad on 06/11/2015Honda Pilot. Air conditioner fixed. Steve was very friendly.Great service
by glb1960 on 05/21/2015updated 06/04/2015Everyone is very friendly nice clean place love the coffee, thanksgood service provided
by ddhigby on 05/21/2015updated 06/04/2015Service was completed in timely manner and was satisfactoryGreat service department
by AmyK1240 on 05/26/2015I have always been pleased with the service department. They have never tried to get me to agree to repairs I didn't need.Great Service
by JacLar on 05/26/2015Everyone we met were friendly and helpful, especially your front desk manager.Awesome service! Joe the tech is the greatest!
by DATLPKG on 05/13/2015Love how they took the time with me to figure out what was wrong. Will never go anywhere else!Highly recommend
by JMartin9471 on 05/05/2015Fantastic service at Rod Baker. After being disappointed at several dealerships, I purchased from Rod Baker and am very pleased with the level of service and with my new SUV.Tire Repair
by jmb1732 on 05/04/2015Called the service department because I had an object in my tire that I wanted removed and get the tire repaired. As it was the screw never penetrated the tire and I was on my way in about 1 hour with no charges. This was a very pleasant… experience.
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