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Rod Baker Ford Sales


13921 S Rte 59, Plainfield, IL 60586 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (12) No (0)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Helpful and friendly services
Written by Fswe24 on 06/22/2015

I purchased a 2015 Ford Fusion in March and started hearing a rattling noise in May. I took my car in for an oil change in June and asked them to figure out what the noise was. They did say they fixed it and I was very satisfied until yesterday when I started hearing the noise again. But they told me if I hear the noise again to bring it back in. The staff was extremely helpful and friendly. I even received a call a few days after my visit to ask how everything went.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

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