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Customer Reviews of Rod Baker Ford Sales

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139 reviews
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  • Great Job on first oil change for my Mustang GT

    5 out of 5 starsby ramjet7 on 05/04/2015

    Simple and quick. Kept car clean and covered seats. Appointments honored and done on time.
  • Love my new truck

    5 out of 5 starsby Sawdust7450 on 04/30/2015

    Jim Walters and Rod Baker Ford . Did a great job . Left Chevy after 20 years . Ford and Rod Baker just gave more at the right price.
  • Rod Baker service guys are the best!!

    5 out of 5 starsby kgutierrez0784 on 04/29/2015

    The guys in the service department are the best in the business! They're fast, friendly and professional!!
  • Great service

    5 out of 5 starsby Krkitt1 on 04/20/2015

    Great to deal with. Had my car done on time and at a great price.
  • Good experience

    5 out of 5 starsby nightdrive723 on 03/25/2015
    updated 04/02/2015

    The works package was fairly fast. Thank you.
  • They say what they mean

    5 out of 5 starsby Tbears on 03/27/2015

    From the time I called to make the appointment, to the time I picked up my vehicle, the entire experience was easy. Everyone I came into contact with was very professional. Thank you Service Department for taking care of my vehicle. It is hard sometimes to find a place you can trust. I definitely trust Rod Baker's service department.
  • Excellant Dealership

    5 out of 5 starsby gman85 on 01/27/2013
    updated 05/03/2025

    I have purchased Ford vehicles the last 10 years from Rod Baker Ford , and have had an excellant buying experience every time. I highly recommend this Dealer. Outstanding , Low Pressure sales people.
    • Thank you for being such a loyal customer! We appreciate you taking time to review us and hope to see you again soon! Please let us know if there is anything else we can help you with. Take care, Anthony LePore anthonylepore@rodbakerford.com

      by rodbakerfordil on 02/27/2013

    • Thank you for being such a loyal customer! We appreciate you taking time to review us and hope to see you again soon! Please let us know if there is anything else we can help you with. Take care, Anthony LePore anthonylepore@rodbakerford.com

      by rodbakerfordil on 02/27/2013

  • Professional Salesman

    5 out of 5 starsby Ramjet7 on 05/25/2014
    updated 05/03/2025

    Jim W. took his time with my wife and I and helped us get exactly what we wanted without rushing or pushing us to close a deal. More than a salesman, he is a friend.
    • Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Jim was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Regards, Anthony LePore anthonylepore@rodbakerford.com

      by rodbakerfordil on 05/29/2014

  • One of the best.

    5 out of 5 starsby johnnyc604 on 08/02/2013
    updated 05/03/2025

    This is simply one of the best dealerships in the state. I especially am pleased with the service department as their mechanics are way above average. I think this is due to the fact that this is also a Ford Racing Dealership and they deal with a lot of high performance and high tech cars which requires more expertise than your garden variety mechanic. Prices are also reasonable, and this is a low pressure sales staff. I think they realize that the way to success is through repeat business and customer loyalty. You do not get that if you treat your customers like walking ATM machines like a lot of other places.
  • Personable, Customer-centered, and Thorough

    5 out of 5 starsby ZephyrGal on 04/14/2014
    updated 05/03/2025

    I recently brought my vehicle from a private owner who serviced the car at Rod Baker Ford. I continued to do so also. Taking my vehicle in for service is no longer something I dread doing. The entire service department is wonderful to work with, especially Marcus L., who I consider to be my personal go-to technician. Not only did he alert me to the fact that I needed brand new tires, but he did the price comparison leg work that I requested and managed to find me an excellent brand of tires at a price I could afford. They continue to keep my Lincoln Zephyr humming along just fine. Kudos to you hard-working folks for your professionalism, work ethic, and customer-centered focus.
  • Always more than you expect

    5 out of 5 starsby JCSingler on 02/18/2014
    updated 05/03/2025

    I have been buying and servicing my Ford cars and trucks at Rod baker Ford for about 10 years and have never had a bad experience. Sales people are no pressure and service people get it right the first time, every time. The dealership is so friendly I stop by just to visit. I have never had a bad experience. Great prices on the purchase and great service make a great dealership.
  • Excellant Service Department

    5 out of 5 starsby gman85 on 01/27/2013
    updated 05/03/2025

    Excellant service dept , and service technicians. I highly recommend
    • Thank you for you kind words! Hope to see you again! Take care, Anthony LePore anthonylepore@rodbakerford.com

      by rodbakerfordil on 02/27/2013

  • Great Sales Experience

    5 out of 5 starsby professorplum on 04/09/2014
    updated 05/03/2025

    Jim W. has sold us a few cars now and he is always great at taking care of us before and after the sale.
    • I really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. If you have any further problems, or even just a question, please come back to see us. Also, check out our Facebook and Twitter pages to stay connected with special deals and promotions. Sincerely, Anthony LePore- General Sales Manager

      by rodbakerfordil on 04/10/2014


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