Rod Baker Ford Sales
Back to Service Reviews
Dealership Service Review
service Rating
Prepare for un-mentioned repairs
Written byon 06/11/2015
Went in for suspension problem and was told that inner-tie rod, hub and drivers side lower ball joint needed to be replaced. Got the tie rod done that day, and went back to get the lower ball joint done, (did the hub myself). When I went back days later, Now was told both lower ball joints need replacement. Should have been caught the first time if passenger side was bad too. Overall, service is good, staff is pleasant. $109.00/hr for labor is rather steep for repairs though. Watch Youtube and do some yourself if possible.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes