Raymond Kia
Customer Reviews of Raymond Kia
Review type:
Great cars and staff
by Wendy Mullan on 06/18/2025This is our second car purchase at Kia Antioch and was a great experience. Knowledgeable, personable and not pushy at all. Would highly recommend.Quick, Easy, and Exactly What I Wanted!
by Patty on 05/29/2025I had an amazing experience at Raymond Kia in Antioch! Huge shoutout to Danny M., who was absolutely fantastic to work with. He went above and beyond to make sure everything went smoothly and had me in and out in less than 2.5 hours—in the… exact car I wanted! Danny was professional, knowledgeable, and truly cared about getting me the best deal. I couldn’t be happier with the service and the entire experience. If you’re in the market for a new car, ask for Danny—you won’t regret it!Thank you so much for your amazing review, Patty! We're thrilled to hear about your exceptional experience at Raymond Kia, and it's great to know that Danny made such a positive impact on your car-buying journey. We appreciate your recommendation and hope you enjoy your new vehicle! Please visit us again soon! Sincerely, The Raymond Kia Team
Cash spending fun
by AlexnBrenda on 05/17/2025Everyone was helpful and fun. The team was energetic yet not pushy. Very positive experience for my son’s first new car purchase. We had gone to castle Kia in Mchenry and they lied about the price till we put a deposit down. My son almost… didn’t buy a car and then we called Raymond and they were happy to take care of him.Thank you for your wonderful review! We're thrilled to hear that you and your son had a positive experience at Raymond Kia, especially during such an important moment like his first car purchase. It's great to know that our team was able to provide you with the support and energy you were looking for. We appreciate you choosing us and look forward to helping you again in the future! Enjoy the new ride! Sincerely, The Raymond Kia Team
Review for Kia Raymond – 2025 Kia Carnival EX Hybrid Purchase
by Sumeet Khanna on 05/17/2025Review for Kia Raymond – 2025 Kia Carnival EX Hybrid Purchase I was incredibly excited to purchase my 2025 Kia Carnival EX Hybrid, and even more so to work with Kia Raymond. At first, the experience felt great. The team was helpful, and I… felt they were guiding me in the right direction. It seemed like I was finally having the kind of positive dealership experience you hope for when making a big purchase. However, things took a disappointing turn during the trade-in and payment process. I traded in my vehicle with the understanding that I would receive a certain amount back. There was no mention—verbally or in writing—that the leftover value would be automatically applied toward my down payment. In my mind, that amount was coming back to me. When I asked about it, I was told they had “matched the numbers,” which felt like a classic sales tactic rather than honest communication. It’s not about the \$390—it’s about transparency. I expected a straightforward process, but instead, I encountered the usual runaround: one person pulling me aside while the manager made brief appearances, clearly part of a sales strategy designed to wear customers down. Unfortunately, this experience soured what could have been a great relationship. By handling things this way, the dealership has likely lost me as a future customer. I’m sharing this as a heads-up to others: if you go to Kia Raymond, treat it like any high-pressure sales environment. Pay close attention to every number, question every line item, and don’t let the friendly tone distract you from the details. This is just my honest opinion, but I hope it helps someone else avoid the same frustration.Thank you for sharing your experience with us regarding your purchase of the 2025 Kia Carnival EX Hybrid, and for your kind words about our team at Raymond Kia initially, Sumeet. We appreciate your feedback, as it helps us understand areas where we can improve. We understand your concerns regarding the trade-in process and the communication surrounding it. Transparency is vital to us, and we regret that your experience did not meet the standards we strive for. Your feedback is invaluable, and we would like to ensure better clarity in future interactions. Please don't hesitate to contact us directly at Raymond Kia to discuss your experience further. We value your thoughts and hope to regain your trust in the future. Thank you again for your input. Sincerely, The Raymond Kia Team
Thank you from the kayakers!!
by Shelly on 05/11/2025We had the best service at a car dealership with the most friendly people that we've ever had. Danny was exceptional as our sales person. He kept us abreast at every moment. He was very polite, professional and knowledgeable. Our business… manager, Michael was terrific. We enjoyed the experience with him. Something that can be the most uncomfortable experience was very relaxed and straightforward with Michael. We would come back to Kia Raymond in Antioch again thank you so much everyone. Glenn and Shelly Tio, the kayakers!Thank you, Glenn and Shelly, for your wonderful review! We truly appreciate your kind words about Danny and Michael. We're thrilled to hear that your experience at Raymond Kia was friendly, professional, and relaxed. It's our goal to make car buying a seamless experience, and we're glad we could do that for you. We look forward to welcoming you back to Raymond Kia in Antioch in the future! Safe kayaking! Sincerely, The Raymond Kia Team
Very Good
by Deb on 05/03/2025updated 05/08/2025When I came into Raymond Kia I was greeted by a salesman name Scott and he was very helpful and kind.the person he was dealing with in the finance department was very helpful and kind I don't remember his name . The person in billing named… Mike he was very kind and vey nine also. I experience that Raymond Kia was a great experience Thank you, everyoneThank you for your wonderful review, Deb! We’re thrilled to hear about your positive experience at Raymond Kia, and we appreciate you mentioning Scott and Mike for their exceptional service. It’s our goal to provide a great experience, and it sounds like we succeeded! We look forward to welcoming you back to Raymond Kia in the future. Safe driving! Sincerely, The Raymond Kia Team
Bought a 2025 Kia Seltos
by George and Chrisanthi on 03/29/2025Excellent dealer to work with. Highly recommend.This was the second car we bought from them. Bought a 2025 Kia Seltos. Scott are salesman was very knowledgeable and great to deal with.Bob in the finance department helped us get the car… financed. Also got to meet Frank the manager of the dealership.Thank you, George and Chrisanthi! We truly appreciate your kind words and are glad to hear that you had another great experience with us at Raymond Kia. It's great to know that Scott and Bob made the process smooth for you, and that you got to meet Frank too! Enjoy your new 2025 Kia Seltos, and we look forward to assisting you again in the future! Sincerely, The Raymond Kia Team
Great Service
by LCB on 03/24/2025Lester was very helpful in setting me up with my new Kia!Thank you for your kind words! We're thrilled to hear that Lester was able to assist you in getting your new Kia. At Raymond Kia, we always strive to provide excellent service. We hope you enjoy your new vehicle, and we look forward to seeing you again soon! Sincerely, The Raymond Kia Team
Scott was awesome
by Danny V on 03/09/2025Working with Scott was great once we decided on a vehicle the rest of the process was quick and easy couldn’t be happier with our new KiaThank you, Danny! We're thrilled to hear that you had a great experience working with Scott and that you found the process quick and easy. Enjoy your new Kia, and we look forward to seeing you again at Raymond Kia! Sincerely, The Raymond Kia Team
Out standing salesmen
by Elmer and Tina Everman on 02/16/2025updated 02/25/2025They took care of us right away. The salesman Darek was up front with us and answered every question we had. He did an excellent job and we were able to get a great deal. My wife is very happy with her Cadillac XT4 she purchased. Me I was… surprised that my wife (A Packer fan) and Darek (A Bears fan) were able to get along so well LOL. We would purchase another vehicle from he again. A+A+A+ service.Thank you for your wonderful review, Elmer and Tina! We're thrilled to hear that Darek provided excellent service and helped you both find a great deal on the Cadillac XT4. It's always nice to see fans from different teams get along! We appreciate your kind words and look forward to assisting you both again at Raymond Kia in the future. Enjoy the new ride! Sincerely, The Raymond Kia Team
Thank you, Scott Struthers!!!
by Sheila S on 02/18/2025The first thing that stood out was the new building, big and spacious and it’s really nice compared to the old one. This is our 2nd time working with Scott, as usual he always makes us laugh and make sure our experience is always enjoyable… and memorable journey. Scott is very approachable and he’s very accommodating and helpful on all our inquires or questions. This person, did not stop on contacting me to ask if we have issues with the new car, making sure we are happy and satisfied with the service. You did a great job Scott. Good thing, they provided another person which is Brandon to discussed us about the features of EV6, this is really helpful for people who are a first time EV buyer, although we already had NIRO EV before, but this time KIA Raymond made a huge improvement to add this service which is for me is a very good addition to this new location. Lastly, thank you for giving us a good deal on this new EV6, Ed was very helpful on this transaction to give us the best price that we can afford. Although, we really like the EV6 than our NIRO EV before, but there’s a big difference on the battery performance due to some car differences. NIRO is the best for battery performance based on our experience but EV6 looks great a really nice car and we really like it except the battery performance.Thank you so much for your detailed review, Sheila! We're thrilled to hear that you enjoyed your experience at our new Raymond Kia facility, and it's fantastic to know that Scott and Brandon made your visit memorable and informative. We strive to provide excellent service and helpful information about our vehicles, including the EV6. We're glad you found a great deal with Ed, and we appreciate your feedback about the battery performance. Your insights are valuable as we continuously work to improve our offerings. We hope you enjoy your new EV6 and look forward to seeing you again! Sincerely, The Raymond Kia Team
Scott Struthers
by Stephanie Rivera on 01/29/2025I had gotten 2 cars from Scott Struthers at Kia. I thought my 2nd car was going to be my long term vehicle but I unfortunately got into a wreck and totaled it out. Because of the excellent service Scott provided before, I immediately went… right back to him for my now 3rd vehicle and he continues to make each interaction outstanding and personable.Thank you, Stephanie, for sharing your experience with us! We're honored to have earned your trust for not just one, but three vehicles. It's great to hear that Scott's service has consistently exceeded your expectations. We appreciate your loyalty to Raymond Kia and look forward to assisting you again in the future. Don't hesitate to share your experiences with others! Safe travels in your new vehicle! Sincerely, The Raymond Kia Team
Don't waste time, just buy your Kia at Raymond
by Satisfied Customer on 01/29/2025After visiting a total of four Kia dealerships in the Lake County and McHenry counties this is the one to buy your Kia from. They are very professional and knowledgeable about the cars they sell. First of all ask for Lester Torres, his… friendliness and knowledge of Kia's is top notch. You can tell right away about a dealership by how they present themselves as you walk in the door. Finally, you can spend time at other dealerships or just come to the best one first.Thank you for your wonderful review! We're thrilled to hear you had such a positive experience at Raymond Kia. We're especially glad that Lester's knowledge and friendliness stood out to you. Our team is dedicated to providing the best service possible, and it's great to know we made a strong impression. We appreciate your recommendation and look forward to welcoming you back next time! Safe travels in your new Kia! Sincerely, The Raymond Kia Team
Thank you Scott!
by John on 01/08/2025Scott was great to work with. An easy deal with truly no pressure. He’s followed up multiple times to make sure I’m happy with the car.Thank you, John, for your wonderful review! We’re thrilled to hear that you had a great experience with us and that Scott was able to make the process smooth and pressure-free. It’s fantastic to know he’s followed up to ensure you’re happy with your car. We hope to see you again at Raymond Kia for your future automotive needs! Sincerely, The Raymond Kia Team
Great Service and a Smooth Purchase at Raymond Kia!
by Mike Walsh on 01/08/2025I recently purchased a used Toyota 4Runner from Raymond Kia, and the experience was fantastic! Lester Torres, my salesperson, was professional, knowledgeable, and incredibly helpful throughout the process. He made everything smooth and… stress-free, answering all my questions and ensuring I was comfortable with my decision. I highly recommend Lester and Raymond Kia for a top-notch car-buying experience!Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience purchasing your used Toyota 4Runner from Raymond Kia. Lester is a valued member of our team, and we're glad he provided you with the professionalism and support you deserve. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Raymond Kia Team
Wow!
by Teri G on 01/06/2025Just got a 2024 Kia EV6 from Raymond Kia in Antioch and I couldn’t be happier! It was a hassle-free experience and I would recommend this dealership.Thank you for your wonderful review, Teri! We're thrilled to hear that you're enjoying your new 2024 Kia EV6 and that your experience at Raymond Kia was hassle-free. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Raymond Kia Team
Great experience!!
by Lion Pride Reiki on 12/31/2024Had a great experience with Dogan and Julian. Bought a brand Kia carnival! Loving it! Thanks again guys! Great service and I was in and out a couple hours.Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Dogan and Julian at Raymond Kia. Enjoy your new Kia Carnival, and we appreciate your kind words about our service. We look forward to seeing you again soon! Sincerely, The Raymond Kia Team
ALWAYS THE BEST!
by Lynn C on 12/21/2024This was my 3rd time dealing with Raymond Kia and as always I had the best experience. Dealing with Scott and Ed was professional as they listened to my needs. They came up with the best deal for me, treated me with respect and made me… feel like family. I absolutely love my new Kia Niro and will definitely be back again! Thank you Raymond Kia!Thank you so much for your wonderful review, Lynn! We truly appreciate your kind words and are thrilled to hear that you had such a great experience with Scott and Ed. It's fantastic to know that you love your new Kia Niro! We look forward to welcoming you back to Raymond Kia for your next visit. Safe travels and enjoy your new ride! Sincerely, The Raymond Kia Team
Excellent Service - No Run Around
by Kerry E on 12/09/2024Had a wonderful experience working with Raymond Kia to lease my EV9. We worked closely with Scott and Ed and both were extremely helpful throughout the shopping and buying process. I love my new car and we will be back to Raymond Kia in the… future.Great Service!
by Denisse on 12/07/2024I had a great experience with Kia. Lester helped out choose a good veichle and explained the whole process to me. He also explained all the features with it including the application. Another bonus is that he speak Spanish and helped my mom… understand everything better. My husband will definitely give him a call in the next couple months to purchase his new car!Recommended salesman
by Daniela on 11/01/2024It was a pleasure working with Lester he didn’t rush me on my decision and was very helpful and kind.
Thank you for your wonderful review, Wendy! We're thrilled to hear that your experience at Raymond Kia was positive for both of your car purchases. Our team strives to provide knowledgeable and personable service without being pushy, and it's great to know we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Raymond Kia Team
by Raymond Kia on 06/18/2025