Customer Reviews of AutoNation Toyota Pinellas Park
Review type:
Thaddeus is the man
Annual service
by Jeffsta on 10/27/2023Quick and professionalHi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Toyota Highlander Hybrid Maintenance
by ChrisDeb on 10/25/2023We had a great experience with our necessary repairs and regularly scheduled maintenance from making the appointment all the way through to picking it up. The crew was courteous and professional and very efficient.Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
Juan & Rob .. excellent service!
by Bk101010 on 10/25/2023Juan and Rob were a pleasure to work with. The deal was smooth and easy. I would recommend automation Toyota if Pinellas park.Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Pinellas Park and we hope to be of service again in the future.
Buyer beware
by Lightpockets on 10/24/2023Dealer personnel played the shell game with me and won. I attempted to negotiate an additional $500 for my trade, which dealer agreed to. However, at signing, dealer simply added $500 to my banks payoff figure and couldn’t or wouldn’t… explain why. Unfortunately this stuff still goes on.Hi, we are deeply disappointed by your experience at AutoNation Toyota Pinellas Park. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (727) 231-1423 -- we hope to hear from you soon.
New Key
by Daniel C. on 10/23/2023Great, they were able to get me what I needed. The parts were ordered and arrived within a day or two. Got the appointment scheduled right away and I was able to wait while they got the new key programed. Everything works perfectly.We are pleased to hear you had such a positive experience with us, Daniel! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Mr. Steven Feierstein
by Stevemft on 10/23/2023Customer service Rep was polite, curtious and concerned.Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Disappointing
by jddevil on 10/21/2023Very disappointed in service. Got the invoice wrong. Over charged after reminding several times of a coupon. Felt like the dealership was trying to get one over on me. To make matter worse waited over 2 and a half hrs. I had to actually… go the the counter to check on my car. My invoice was at the bottom of other paperwork and looked like the car was done much earlier but i was forgotten.Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1423. We hope to hear from you.
Quality Service
by Larry Brown on 10/19/2023I worked with Dylan at AutoNation Toyota and he is the best you can work with. Truth - Trust - Respect.Hi Larry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Very Satisfied
by William S. on 10/19/2023I was disappointed to hear that Howard Decker no longer worked for the company. He had been my advisor for over 3 1/2 years. He was an excellent Advisor for me. Nevertheless, the new Advisor that I was assigned, Hope, was very, gracious… and kind with her professionalism. She gave me excellent service that was just as great as Howard's. I look forward to continuing this new change for servicing my 2019 Tacoma Truck.Hi William, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Maintenance car maintenance
by Ranfoxy on 10/19/2023Oh, he’s very helpful and courteous and kind would recommend this location to many peopleHi Ranfoxy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Pinellas Park and we hope to be of service again in the future.
First annual check up
by Tacoma owner on 10/17/2023The service on my vehicle went well I had one issue with the blind side monitoring unit randomly shutting off and the service team took it into the shop to do a computer diagnostics and found nothing. Also took it for a three mile test… run and nothing. I’m satisfied with them looking into it and happy it wasn’t a major issue. So far so good. Only 2600 miles on vehicle at the time of service so I didn’t expect any issues.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service review.
by Ajay#86 on 10/16/2023My experience was great, I was in and out in about a hour and half.Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Registered Nurse
by Kennyaa on 10/13/2023The sales person was excellent very informative. The purchasing of the vehicle was quick and efficient. One minor issue was that I asked to include the paint protection, film arm for the hood, fenders mirror backs and door cups.… Unfortunately, that was not done when I picked up the vehicle. However, the vehicle is excellent smooth ride, very quiet lots of nice safety features, one of the nicest vehicles that I have purchased.Hi Kennyaa, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Pinellas Park. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Zero Customer Help. Car had Defects when sold
by Dissatisfied on 10/12/2023The car was sold without verifying that all items within the vehicle were in good working order. After a couple of days after purchase, we found that the radio was broken and several of the features did not work. The sales rep, Eyad, had… no idea how to handle it. (All he cared about was the sale, not the customer) The sales manager Ed gave a lot of talk. The sales manager would NEVER answer his phone or call back after leaving repeated messages. Finally, after discussions in person, the sales manager agreed in writing to have a side letter of agreement to correct the issue. The corrective action of the new radio was then handed over the service manager. The service manager was called repeatedly. Numerous messages were left and he would not return a call. Even though promises were made, it took nearly 8 weeks to get it corrected. A radio was ordered, but it arrived broken. The second radio took 3 weeks to arrive. Since the vehicle was in another city, another AutoNation was contracted to have it installed. I will never buy another vehicle from AutoNation Pineallas Park. They take your money and give you NO customer service. A complete hassle. Stay away.5k service
by twilli7058 on 10/12/2023Quick service, luv the UberHello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Professional and fast
by Tacoma guy on 10/09/2023I’ve been coming back for maintenance here for years. Everyone is always very nice and professional. While the work is being done on my Tacoma, I get to enjoy free high quality coffee in a clean and comfortable waiting area with free Wi-Fi.… Then after the service is done(which is usually faster than the time quoted), I return to my truck in a covered air conditioned waiting area. They use floor mat and seat covers when they transport it and the valets are very nice when they being the truck around. All round 5 star service experience. They make you feel like someone special.Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
Service Appointment
by mllekathy on 10/02/2023Good experience; Dropped off Car and Technician Gary was pleasant to work with. I am only complaining about being bombarded to sell my car everytime I have an appointment. I get that this is something that comes with the dealership, but...… I got two texts from different people asking to sell my car. I replied to one, did not receive anything back. Then got a man at my window asking as well. One time in a previous appointment, I get multiple people trying at my window while I wait... It's annoying to be asked more than once.Hi, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.
Service
by Bonnie Pic on 10/02/2023Dylan was great. Listened to my concerns And communicated the resolve on each issue. Excellent customer service.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Pinellas Park! We always strive to provide personable and excellent customer service. Thank you again for the review!
Always take great care of me
by Goonie1632 on 10/03/2023Communication is great, they're honest and they don't pressure you to get additional servicesHi, we appreciate your positive review about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
Recall Service
by drangerj on 10/01/2023Fixed the issue and were very professionalHi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
new Camary hybrid love it
by Sue Kimball on 09/29/2023Top Rate. Fast efficient and very knowledgeable would recommend to friends and family...Hi Sue, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Toyota Tacoma
Toyota Corolla
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Dee, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Destiny Jarvis on 04/11/2025