Customer Reviews of AutoNation Honda Miami Lakes
Review type:
2022 honda passport
Mrs fernandez
by Fernandez on 01/14/2023Very professional and helpfulPre-Owned Felt New
by Bbbbbbbbbbbb on 01/06/2023I had a great time looking and purchasing a vehicle at this Honda dealership. Things went the way as expected but the internet made the sale take longer. Although, I had no issue having the process and transaction to go through.Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A Pleasurable Experience
by JackieRose99 on 01/03/2023Everyone was friendly, honest, and efficient. Will definitely recommend to everyone!Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!
Honda Civic 2023 (red)
by Alfredo D on 12/31/2022Service was great! Very helpful and would give 10 stars if possible.Hello Alfredo, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Sr
by Miguelp on 12/29/2022Buen servicio, resolvió mi inquietudHola, nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Si tiene más preguntas, por favor llámenos. ¡Siempre estamos felices de ayudar!
Sr
by Romelia on 12/29/2022Muy buena atención y rapidezThank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Service
by PradelF on 12/26/2022Please continue to serve your customers with honesty, fairness and integrity.Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service
by Miamigirl on 12/23/2022Great fast service in an emergency.Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great experience
by Francisco on 11/03/2022Proceso en los mejores términos desde el saludo hasta contactarme después de la venta. Tengo que felicitar en particular a Angel Alemán por su profesionalismo y conocimielntos tanto del proceso como del producto.Así mismo a los gerentes… Frómeta,Cárcamo,Torres y Guillén.Hello Francisco! We are pleased to hear you had such a positive experience with us, Francisco! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very Bad Service
by Jorge Castro on 09/21/2022 I went there to do an isnpection on my 2020 Accord. They take 5 hours just to enter the car to the shop. After all those hours they tells me the front bumper sensor was damage and thay they don't have it and has to be order. Today… is Wedenesday and no one has called me to tells me how much will take to received the sensor. I just called them and the put me on hold automatic. Very bad custumer ssrvice.Hi Jorge, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0143 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Ac
by Mel on 06/16/2022Courteous employeesHi Mel, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
excelent
by edmundo on 05/26/2022mr javier andueza the salesman was very niceHi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great service experience, thank you Joselyn!
by Alina P on 03/31/2022Great service and experience and very professional. Always courteous. All Service Advisors have been wonderful. Take my car there for maintenance; woukd not trust any other with my car. Joselyn has been my recent Service Advisor, and she… has been wonderful! Truly appreciate her. They care about their clients. I purchased my car there too. Honda is super reliable and fun to drive. Easy experience overall. Highly recommend both sales and service. Service Department no longer open on Sundays, but open Saturdays. Sales is open 7 days a week. A huge thanks to my Service Advisor, Joselyn, to Managers, Steven and Alex, and the entire Autonation Team. You are the BEST!Hi Alina, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
the most horrible experience!!!
by Mariana Dutra on 09/14/2021My appointment was a 2:30 I left at 5:45 for my first oil change service!! the service place was EMPTY only 3 customers waiting for their cars!!! Ridiculous!! It was on my way to the bathroom that I asked another service advisor the status… of my car and guess what t!!!! My car was ready 30 minutes after my appointment and nobody knew!!!!! and on top of that when finally my car was brought it was dirty!! and I asked .. Don't you wash the cars after service? and he responded yes!!! then why mine is dirty? oh well, it's going to take more time I responded after 3 hours and 40 minutes for an oil change I guess i can wait for 10 more minutes . I finally left the dealer at 5:49 I would never go back for a service there agian!!Hi Mariana, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (305) 707-0143. We would appreciate the chance to turn your experience around.
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by Michael on 08/27/2021It has been the worst experience. The salesman ignored that I repeatedly told him I didn't want to pay a downpayment on my 17,000 loan. He included a 1,000 down payment and told me it would take hours to redo the contract so to force me to… accept it as I had been waiting 2 hours already. Then the financial specialist included gap insurance and services I told him I didn't want. I'm waiting for an 800 refund on those that is supposed to take 2 or 3 months. And the 1,000.00 downpayment was not applied to the loan. They were very shady.Hi Michael, thank you for leaving this detailed feedback about your experience with our dealership. We hope you are willing to give us another chance. Please reach out to us at (305) 707-0143 so we can work towards a resolution. Take care!
Fast and great service!
by Carolina G. on 07/16/2021Jay from Miami Lakes AutoNation was great. He treated us with kindness, efficiency and answered all our questions. Drove out in my new car feeling amazing.Carolina, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Miami Lakes! If you have any further questions, please give us a call. We're always happy to help!
Excellent experience
by DuniG22 on 07/09/2021I went to the dealer to lease a new car. I was assisted by Luis Wilson He did a great job! He recommended me several cars to choose from, according to my needs. He answered all my questions with professionalism and dedication. It was… really difficult to choose between so many beautiful cars. Thank you very much Luis for your patience. I hope that when I lease again you will be there to help me again.Hello, we are pleased to hear you had such a positive experience with us. It means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Charlie in service Dept.
by Willy P on 06/17/2021Charlie in service Dept is awesome and mot just this tome he was great the last time my wife came in for service. Give that man a GMC Harley truck as his gold watch.Willy, thank you for your kind review; we are happy to pass along your comments to Charlie here at AutoNation Honda Miami Lakes! If you have any further questions, please give us a call. We're always happy to help!
Car Maintenance
by Ronatos on 06/08/2021Austil is one of the best. Besides the basics formality of his jobs, he took the time to explain the services that were due next. You could tell that that he wasn't make sure only that his job get done but also that the customer, myself,… feel at ease and comfortable about the car maintenance. Thank you AustilWe are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service
by Marlen Perez on 06/07/2021Timely serviceHi Marlen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Inevitable Review Rob
by Robert Arguello on 05/21/2021This dealership was one of a kind .. Great help and awesome customer service.. The sales rep was incredible and really knew his stuff... His name Ariel ..Robert, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Miami Lakes! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Niki Abney on 07/12/2024