AutoNation Honda Miami Lakes
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Dealership Service Review
service Rating
Very Bad Service
Written byon 09/21/2022
I went there to do an isnpection on my 2020 Accord. They take 5 hours just to enter the car to the shop. After all those hours they tells me the front bumper sensor was damage and thay they don't have it and has to be order. Today is Wedenesday and no one has called me to tells me how much will take to received the sensor. I just called them and the put me on hold automatic. Very bad custumer ssrvice.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Abbott Carter on 09/25/2022
Dealer Response
Hi Jorge, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0143 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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