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Customer Reviews of AutoNation Honda Miami Lakes

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321 reviews
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  • Routine maintenance

    5 out of 5 starsby Daniel-M on 05/03/2021

    My experience at Autonation Honda Miami Lakes was quite pleasant. My car was promised for 1P.M. and they finished 45 minutes earlier than stated. That's some serious service considering the vast amount of clients that arrived on a very busy Saturday. Mr. Austin took over my service needs soon after the preliminary fellows asked what brought me in that day and topped off my liquids. The visit was positively informative in regards to various services my car needed, which I will take care of this week. Overall I'm very satisfied with my service at Autonation Honda in Miami Lakes. A hearty thanks and handshakes go out to Mr. Austin and Mr. Mohammed that pointed out the additional services my car is in need of. The professionalism and kindness is profoundly appreciated. Sincerely, Daniel M.
    • Hello, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Raul Burns on 05/04/2021

  • Service and recall

    5 out of 5 starsby Brand Alles on 04/30/2021

    Nice and easy service. Also 4 recall. The work was 8 hours but the car is in good condition now
    • Hi Brand, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Dorothy Smith on 05/03/2021

  • Salesman

    5 out of 5 starsby Odalys Diaz on 04/12/2021

    Very helpful, polite
    • Hi, we are pleased to hear you had such a positive experience with us, Odalys! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Gloria Scott on 04/14/2021

  • Excelente

    5 out of 5 starsby Juan Centeno on 04/05/2021

    Excelente recibimiento al llegar, colocándole protección al volante, asiento y pie. Del resto la atención magnífica. Muchas gracias!
    • ¡Agradecemos que te tomes el tiempo para dejarnos una respuesta, Juan! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

      by Melissa Arellano on 04/06/2021

  • Rosy

    5 out of 5 starsby Rosycortes on 03/31/2021

    It was amazing! From the fast attention I received as soon as I arrived to the servicing attention to keeping me informed throughout the day
    • Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Denver Ray on 04/01/2021

  • Venta

    5 out of 5 starsby Rene Hdez on 03/31/2021

    Andro, vendedor estrella, profesional, honesto, atento, lo recomiendo para todo el que compre un auto honda en auto national miami lake. Gracias
    • Rene, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

      by Melissa Arellano on 04/02/2021

  • Customer service

    5 out of 5 starsby Magi MM on 03/10/2021

    I was provided with an excellent customer service from my advisor, Mr. Austil he is a very knowledgeable professional. Thank you
    • Magi, thank you for your kind review; we are happy to pass along your comments to Austil here at AutoNation Honda Miami Lakes! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Dorothy Smith on 03/11/2021

  • Happyyy

    5 out of 5 starsby Mariangela on 03/01/2021
    updated 03/08/2021

    Charlie made sure that my car was taken care off. He was very attentive and he’s good at his job.
    • Hi Mariangela, thank you for your kind review; we are happy to pass along your comments to Charlie here at AutoNation Honda Miami Lakes! We hope you have a great day!

      by Dolly Price on 03/09/2021

  • Excellent Service

    5 out of 5 starsby Tammy Larkins on 03/07/2021

    Azhar provided excellent service. Highly professional and courteous.
    • Hello Tammy, thanks for your praise and kind comments about Azhar. Feel free to stop by if you ever need any more help.

      by Dolly Price on 03/09/2021

  • Great service

    5 out of 5 starsby LeonelS on 03/04/2021

    Alex Chanceade sure the service was quick. I didn’t wait that long considering my vehicle had a recall and needed an oil change. Great service
    • Hi Leonel, thank you for your kind review; we are happy to pass along your comments to Alex here at AutoNation Honda Miami Lakes! We hope to see you soon!

      by Dolly Price on 03/06/2021

  • HR-V

    5 out of 5 starsby Benavides on 03/02/2021

    Thank you for the services you provide last Saturday We are appreciative of everything you are doing to assist us. I really appreciate the assistance of Mr Austin and Mr Frank Carcamo
    • Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Miami Lakes! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Sandy Clearwater on 03/04/2021

  • Great experience on Honda Accord

    5 out of 5 starsby gocampo8 on 02/22/2021

    Miguel Catalano was my salesperson and he was awesome. by far, the best experience purchasing a vehicle i’ve ever had
    • Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

      by Sofia Peters on 03/03/2021

  • Great Customer Service

    5 out of 5 starsby DStewart2021 on 02/09/2021

    Alfred was great every step of the way throughout my maintenance appointment. It was the first time since buying my car that I had such great service! I Definitely recommend him when you need to go to for a service appointment. Thanks Alfred!
    • We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

      by Dynastie Williams McGriff on 02/17/2021

  • Oil change

    5 out of 5 starsby Salome76 on 02/04/2021

    The service was really good, go with plenty of time because they’re really busy, better to have an appointment.
    • Hello, thank you; we appreciate your feedback! We're looking forward to your next visit with us!

      by Kristie Obra on 02/15/2021

  • Great staff and service

    5 out of 5 starsby coralibonnet on 01/19/2021
    updated 01/26/2021

    First time bringing my new honda into service and all the experience was great! the staff super friendly, they took my car exactly at the time of the appointment in and prices very reasonable. Will be bringing my car again :) thank you!
    • Thank you for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

      by Laura Pacific on 01/29/2021

  • Service was great

    4 out of 5 starsby Honda civic on 01/22/2021

    Mr. Steven Fraga and Mr. Charlie and Eddy Bonilla were excellent. Great customer service , very knowledgeable and patience. It was a pleasant experience.
    • Hello, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

      by Laura Pacific on 01/29/2021

  • Vendedor

    5 out of 5 starsby Estefania on 12/26/2020

    Excelente servicio de Alexis! Muy profesional y nos brindó el mejor producto para nuestra necesidad y presupuesto! Felicito a Honda Autonation por tener staff de primera, que buscan ayudar 100 % a sus clientes! GRACIAS NUEVAMENTE
    • Hello, we appreciate you taking the time to leave us this feedback. Drive safe, and we'll see you on the road.

      by Kristie Obra on 01/23/2021

  • Car serviced.

    5 out of 5 starsby Maria C. on 12/29/2020

    Service advisor was professional and prompt.
    • We appreciate you taking the time to leave us a response, Maria! Drive safe, and we'll see you on the road.

      by Review Responder on 01/11/2021

  • Oil change

    5 out of 5 starsby Klopez18 on 12/19/2020

    It was quick for a Saturday
    • Thank you for taking the time to share your feedback with us. Glad we were able to provide you quick service on a Saturday, thank you for being a valued guest, see you soon.

      by Cozet Joyner on 01/23/2021

  • They made it right....

    5 out of 5 starsby MCordova on 12/12/2020

    Won't lie, almost walked out of the service department after dealing with an unsympathetic rep... But then the manager, Sam, intercepted me. He was not just professional but really paid attention to my car concerns and then passed the rest of the service process to Steven who is also highly professional and gives very easy to understand explanation about any issues with the vehicle. Grateful for them both
    • Thank you for your feedback about your recent experience with us. If you have any questions or concerns you would like to further discuss, please give us a call at your earliest convenience so that we can assist you. We look forward to speaking with you

      by Review Responder on 01/11/2021

  • Service

    5 out of 5 starsby Dorothy on 12/09/2020

    The person I was suppose to see was working with another person to keep me from waiting , he ask Mr Amargos to take me , he was very professional , very polite, answered questions about the car that I needed to know Great asset to your company made me feel real comfortable.
    • Dorothy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Rebekah Lydick Hegarty on 12/21/2020


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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi