Customer Reviews of Garber Buick GMC of Ft Pierce
Review type:
Buick envision
Buick envision
by Thartwell on 01/29/2025updated 02/05/2025Gus made buying a new car so easy !We really appreciate you taking the time to leave Garber Buick GMC Fort Pierce this awesome review, thank you!
Great Experience at Garber Buick
by SherylGP on 10/04/2024Everyone I interacted with was professional, engaging, and very eager to assist. It was quite evident that everyone there was working as a cohesive team, assisting one another with anything and everything before even being asked to. I… replace my vehicles every 2-3 years, so I have had many interactions at various dealerships - this one was very impressive. I am happy to recommend Garber Buick to anyone I know.Thank you for sharing your experience with us! We're delighted to hear that our team at Garber Buick GMC Fort Pierce made such a positive impression. We appreciate the recommendation and look forward to assisting you in the future!
Excellent Service
by DaleMarie on 05/28/2024Over all great experience. My Sales consultant Dan, took the time to listen and match my needs to a vehicle that works for me! The best experience I’ve had at a car dealership in a long time! I’ll be back next year! Thank youDaleMarie, we're delighted to hear that Dan provided you with such a great experience at Garber Buick GMC Fort Pierce! We look forward to seeing you again next year. Thanks for the review!
2024 Buick encore gx
by Courtney on 02/12/2024Gus was patient as well as helpful. He made the entire process easy and answered all and any questions. Overall experience was awesome, thank you!Courtney, we're delighted to know Gus was able to assist you and make your experience at Garber Buick GMC Fort Pierce a positive one. Thanks for sharing!
Super Service
by Gregory on 01/12/2023My vehicle developed engine problems and the check engine light came on. I called the dealership and they quickly help me arrange to the have the vehicle towed in and they got on it right away. The problem was a faulty fuel pump that was… quickly replaced under warranty and I was out the door and on my way.poor service
by frank C on 08/15/2022updated 08/22/2022My visit to Garber Buick on June 6th was less than satisfactory, I went in for a rim leak and irreparable tire due to a covered road hazard protection as defined in warranty, after about two hours I had to initiate contact with the service… advisor "Darrell' who at no point made contact with me during my wait in order to provide any updates, I encountered a flustered service advisor who did nothing to remedy the situation other than to complain about the warranty company, this continued for another almost 2 hours for a "tire and rim issue", after approaching the advisor a second time and getting zero as far as progress, I made my dissatisfaction known to him and his lack of transparency had been duly noted, never had I ever experienced such rudeness and lack of interest in resolving an auto repair issue as I did on that occasion. To be fair my previous visit to that dealership was handled professionally and expeditiously by a female service advisor who showed great customer service skills, keeping me informed throughout. Subsequently my tire was changed, and this same service advisor called to let me know that the warranty company had denied the claim and therefore I'd be responsible for the cost. The General manager became involved at that point after I refused payment and then resolved the situation. I later learned that the tire had in fact been covered and that Garber had received payment for the claim. Ultimately, I had to return to the State of Ohio where I purchased my vehicle at Morris Cadilac and received the excellent service expected and made whole. I was offered a free oil change by the GM at (Garber) which I have respectfully declined, I can't imagine returning to this this dealership for "any" service and feel confident in their services after such an experience, it short, good service creates trust between dealership and customer, I cannot say that I trust this dealership.Sked replacement
by Garbers on 09/04/2017updated 09/26/2017Defective part replacement. Jude and Mike very helpful as always.Service
by jschicker on 06/29/2017updated 07/07/2017They are great, Jude in service is wonderful. She is very thorough and knowledgeable. Only issue I have is that it is taking 3 weeks for parts to come in.Serivce
by David6921 on 12/13/2016Service advisor was supposed to order my plastic foot step covers for my running boards and failed to deliver as promised! I have been waiting for 5 weeks...:(Hello David6921, unfortunately without customer information I cannot look up accounts, but I have reviewed parts on order and find we have a set of step pads on order for a 15 Sierra which were on a backorder/no stock available basis for some time and the customer was aware of that. GM just released the part to us which will be received shortly and the customer they have been ordered for has been called and advised of that update. If you have not received a call or do not own a 15 Sierra please contact me so I can follow up on this issue. Thank you, Mike Mantovi, Service Manager. (772) 467-0835 or mmantovi@garberbuickgmc.com.
Great service
by Yukon201641 on 10/14/2016We had an exceptional experience when purchasing our 2016 GMC Yukon. Our salesperson, Ryan Noble, was very friendly, knowledgeable and professional. Ryan greeted us immediately upon entering the dealership and was extremely attentive to our… needs and what we were looking to accomplish. Justin, Ryan's Manager, also was verynprofessional and worked very hard to put us in the right vehicle to meet our requirements. We would strongly recommend the dealership and Ryan and Justin to anyone looking to purchase a vehicle.Excellance!
by PJMPC on 08/23/2015I brought my 2011 Yukon to Garber because I'm tired of my local Stuart dealer having no appointments for me. I called and spoke to Tom who told me to bring it right over and he helped me. The overall experience was exceptional and I… couldn't be more happy. I had a lot of work done and never once felt like I was pressured or taken advantage of. Even though I live 40 minutes away I'll be bringing my other 2 cars to Tom for further repairs and plan on buying my next new GMC from Garber because of him. Thanks!Working for the insurance company and not customers!
by kmac1944 on 08/11/2015I went in for a insurance quote and I felt like the Body Shop Manager Mario "Body Shop Manager" was working for the insurance company. He automacally assumed that my car was not related to accident mechanically and had it taken to his… shop. I drove the car before the accident and after and I notice a difference in the way it was driving. He didn't! Then he charged me 115 bucks to look at it to tell me it was not related. WOW. To look at car and charge you $115 bucks. What a rip off body shop/dealership. Do not use this place and I just bought a Buick but I wont be back to get my service there for fear of being ripped off! He should be terminated!Mr. McNabb, Mario Triana and I have reviewed your concern and find the following: Your vehicle concerns were written on a bona-fide repair order when it was presented to us on 8/4/15 with complaints that you felt were related to a recent accident. At the time of write up, Mr. Triana explained to you that Mercury Insurance Company requires that the concerns be diagnosed in the Service Shop since they are related to driving the vehicle, not cosmetic repairs. We advised you that a diagnostic fee applies for inspection of your concerns that would be charged to you ONLY in the event that Mercury Insurance denied coverage as an unrelated claim and you accepted that fee as evidenced by your signature on the repair order, which is a binding contract, and request for a written estimate. Incidentally, a diagnostic fee is charged by all dealerships and private facilities whenever an in-depth inspection, such as this was, is completed and is no different than any service fee charged by all businesses, automotive or otherwise. The fee covers shop overhead, paying a Technician for the time they spent on diagnosis, etc. Our fee of $115 is directly in-line with all of the major dealerships and repair facilities in this market. Depending on the repair facility, the fee is usually put towards the repair (as it is here) once approved by the customer. Mercury Insurance denied coverage on your claim stating the failures are unrelated to the accident and refused payment of the diagnostic fee you approved prior to inspection; therefore the fee was charged to you per your approval upon receipt of your vehicle. Your concern does not lie with Garber Buick GMC or its employees which provided a service to you and charged a fair fee; rather, your concern lies with Mercury Insurance which denied your claim. If you would like further resolution regarding your repair concerns, please contact Mercury Insurance to see if they will approve the repairs. Mike Mantovi, Service Manager.
Best Dealership in Value, Quality, and Service
by pgaguy on 08/01/2015Garber Buick GMC continues to exceed any and all expectations that I have about servicing my car after the sale. They are by far one of the best dealerships I have ever dealt with and Mike Weinert, GM goes above and beyond to insure that… service and quality for the customer is at the top of the list with every employee.Thank you so much for your continued business and loyalty to our dealership! As one of our valued guests, we want to sincerely thank you for your business and for always choosing Garber Buick GMC of Ft Pierce for all your vehicle needs!
Prompt, personable,predictably good work.
by debrat2 on 06/02/2015This appointment was for a routine oil change and basic checkup. The staff is always pleasant, and easy to work with. I have always been served quickly and efficiently. In the past, I have consulted them for issues with my car, and they… have always been fair and honest. Certainly, considering the little I actually know about auto mechanics, they could have taken advantage of the situation, but have never done so. Thanks to all their staff. Debra TBest of the Best
by pgaguy on 04/04/2015By far one of the best service experiences I have had with my car and I have owned and serviced many cars. I would recommend them to anyone!Best Dealership in Ft Pierce
by Papamerritt on 03/25/2015From start to finish, I was made to feel like I was the most important person in the dealership. Everyone was extremely nice and very knowledgeable. This was the first time I bought a car from a dealership and walked away feeling confident… I made the right decisions. I loved the family like atmosphere and was impressed to see that even the GM (Mr. Weinart) was very approachable and genuinely friendly and more than helpful! They have found a permanently loyal customer here!!Good experience
by Nancy_57 on 08/04/2014The whole experience at Ft. Pierce Buick was awesome!!! Robert was very knowledgable on the vehicle we purchased. And not "pushy" as a salesman!! Definitely a great experience!!excellence
by Darryl60 on 07/05/2014The service department was courteous friendly and extremely helpful from the office manager to all of the other staff members involved with assisting me with excepting and repair of my automobile.
Garber Buick GMC is part of the family owned and operated Garber Automotive Group, and is proud to serve drivers all along the Treasure Coast with quality vehicles. Whether you're looking for the latest Buick and GMC vehicles on the market or your current vehicle is in need of service, you can trust the experts at Garber Buick GMC to have your back. That's why we always say, "You'll do better at Garber!"
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Spanish
We really appreciate you taking the time to leave Garber Buick GMC Fort Pierce this awesome review, thank you!
by Garber Buick GMC Fort Pierce on 02/05/2025