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Customer Reviews of Shaker Family Ford Lincoln

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1208 reviews
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  • Great service!

    5 out of 5 starsby Lauren M on 09/20/2024

    I had an amazing experience at Shakers and I can't recommend them enough! From the moment I walked in, I was treated with respect and courtesy. The showroom is clean, well-organized, and the staff is incredibly professional. A special shoutout to James Cole, who truly went above and beyond to make sure I found the perfect vehicle. He was knowledgeable, patient, and never made me feel pressured at any point. James took the time to understand my needs, explained all the features of different models, and made sure I felt comfortable with my decision. The entire buying process was seamless, from the initial test drive to financing and paperwork. James also followed up after the purchase to ensure everything was going well with my new car, which was a great personal touch. If you're looking for a dealership that values its customers and offers exceptional service, look no further!!
  • Smooth and seemless

    5 out of 5 starsby Marisa Daddona on 09/20/2024

    June was not only knowledgeable and kind she made the but g process easy !!!
  • Great experience!

    5 out of 5 starsby Marie J on 09/20/2024

    I recently worked with Cathy Reed as my lease was coming to end on my current Ford Edge. She was proactive and reached out to me well in advance to discuss my options and understand what I was interested in doing. She made sure that I knew if I wanted to move into a new Edge, that they were being discontinued and that inventory would be low. Ultimately, with Cathy's expert help I decided to keep my Edge and was completely satisfied with the work that Cathy did to make that happen. I've been going to Shaker's Family Ford for many years and can't say enough about their professionalism.
  • Philippe is the man

    5 out of 5 starsby Chris P on 09/10/2024
    updated 09/19/2024

    Philippe made the experience very positive with great support and expertise.
  • Dream ride!

    5 out of 5 starsby Mark Genova on 09/17/2024

    I purchased one of my dream rides at Shakers family Ford. A 2024 Ford Explorer ST. June Mariani and Sal Catalano were great to work with. Thank you!!
  • Thank you June!

    5 out of 5 starsby Sarah on 09/18/2024

    I appreciate June going out of her way to get me the truck I wanted and going through all the options with me. I was pleased with the sales portion of my purchase, and June is an asset to Shaker. Her attitude and kindness should be shared by more people, some within her own office. Thanks for making the sales part so easy, June!
  • Fantastic Experience

    5 out of 5 starsby Cassie on 09/11/2024
    updated 09/18/2024

    James was great! I bought a used vehicle and he was very helpful and transparent about the costs and vehicle history. It was a very smooth process and he was quick to call me back for any of my questions.
  • Shaker's Family Ford

    3 out of 5 starsby Mark F on 09/14/2024

    I recently purchased an F250 from Shaker's Family Ford, and I must say my experience was largely positive, thanks in part to an excellent salesman, Philippe Bahamondes. He was very good, honest, and straightforward, which made the buying process feel reliable and trustworthy. Overall, the process was smooth. However, there was a delay in finalizing the sale because the dealership was still waiting on the title from the previous bank. This extended the purchase timeline to about 3 weeks, which was a bit frustrating but seems to have been an issue on the bank's end rather than directly with Shaker's Family Ford. The dealership itself was organized, and the staff was friendly. The atmosphere was welcoming, which is always a plus when you're spending a significant amount of time there during a purchase. Since I chose not to finance the vehicle through them, I can't comment on that process. However, the fact that they didn't push me towards financing speaks to their respect for customer choice. Despite the delay, which was out of their control, my experience at Shaker's Family Ford was positive. If you're looking for an honest deal without the high-pressure sales tactics, this might just be the place for you. The salesman's integrity alone made this transaction feel fair and transparent.
  • Recent Purchase

    5 out of 5 starsby Brian on 09/11/2024

    I recently purchased a Ford F150 from Shakers Ford, and I had the absolute pleasure of working with Cathy Reed. From the moment I walked into the dealership, Cathy made the entire buying process smooth and stress-free. She was knowledgeable, attentive, and genuinely interested in helping me find the perfect vehicle to fit my needs. Cathy took the time to answer all my questions thoroughly, and her professionalism and friendliness made me feel comfortable every step of the way. She never pushed or rushed me, which I really appreciated. I felt like I was in great hands, and she ensured the entire experience was enjoyable. If you’re looking to purchase a vehicle, I would highly recommend working with Cathy Reed at Shakers Ford. She’s fantastic at what she does and truly cares about her customers. I’ll definitely be returning to her for future purchases!
  • Cathy Reed is the BEST!

    5 out of 5 starsby Jeff Burmeister on 09/11/2024

    I have acquired four new vehicles at Shaker's Family Ford in recent years. I met Cathy Reed at my first visit and have stayed with her for all my business ever since. She is well-versed in all the different aspects of the different Ford vehicles, not pushy, very caring, accommodating, and easy to work with. Honestly, she is an excellent person and someone I always look forward to seeing and speaking with. I give my highest recommendations for Cathy Reed and Shaker's Family Ford!
  • Great experience buying a truck!

    5 out of 5 starsby Paul on 09/02/2024
    updated 09/10/2024

    My wife and I had an outstanding experience at Shaker’s Family Ford Lincoln. We had the pleasure of working with Philippe, who was incredibly kind, helpful, and accommodating throughout the entire process. From the moment we arrived, we felt at ease, there was absolutely no pressure, just genuine assistance. The entire experience, from start to finish, was smooth and enjoyable. We highly recommend Shaker’s Family Ford Lincoln and especially Philippe for anyone looking for a stress-free car buying experience.
  • Go see Philippe!!

    5 out of 5 starsby Robert Orfino on 09/07/2024

    I’ve purchase a few vehicles over the years but never have I felt so comfortable dealing with Philippe, knowledgeable and polite, I would definitely recommend him to others. Do yourself a favor and go see him.
  • Phillippe bahamondeswas a great and helpful sales men

    5 out of 5 starsby Todd n on 09/05/2024

    Phillippe bahamondeswas a great and helpful sales men
  • They bought a 2024 bronco sport from Shaker Ford. June was my sales person

    5 out of 5 starsby Rick Oviatt on 08/29/2024
    updated 09/05/2024

    June made the buying process very easy and choose very helpful with explaining everything about my new car. She needs a big big raise!
  • Great experience!

    5 out of 5 starsby BK on 09/05/2024

    Our sales person Cathy Reed was awesome! She was extremely knowledgeable and a pleasure to work with. She took her time explaining all the vehicle features and was very patient answering all our questions. Cathy provided a great experience for us. The financing went smooth with Kevin and one of the managers took the time to introduce himself as well. I would highly recommend Cathy and the rest of the Shakers team.
  • Great Experience!

    5 out of 5 starsby Paul on 09/02/2024

    My wife and I had an outstanding experience at Shaker’s Family Ford Lincoln. We had the pleasure of working with Philippe, who was incredibly kind, helpful, and accommodating throughout the entire process. From the moment we arrived, we felt at ease—there was absolutely no pressure, just genuine assistance. The entire experience, from start to finish, was smooth and enjoyable. We highly recommend Shaker’s Family Ford Lincoln and especially Philippe for anyone looking for a stress-free car buying experience.
  • Under difficult circumstances, a caring sales department!

    5 out of 5 starsby Gina P on 09/03/2024

    I worked with June and she guided me throughout the process of purchasing a new car. I was under stress from a family hospitalization and everything went smoothly. I highly recommend Shaker Ford.
  • Great experience

    5 out of 5 starsby David s on 08/28/2024

    I test drove and purchased a vehicle here. My experience was great. I worked with June and she was very pleasant, informative, and easy going. I would highly recommend this dealership
  • Truck shopping

    5 out of 5 starsby Isaiah T on 08/29/2024

    Cathy Reed was my sales person, and is great at what she does. Very friendly and extremely helpful with getting me into the vehicle I inquired about, she went above and beyond to make sure I was happy with the vehicle I purchased. She definitely made my truck shopping experience a great one, if ever in need of another vehicle,I where I'm headed
  • Awesome New Maverick!!

    5 out of 5 starsby Paul Johnson on 08/26/2024

    I had a great experience with Egan Sarojak as my salesperson. He made the purchase seamless and communicated with me when needed. I will Recommend Egan and Shaker to whoever asks about my new truck!!
  • Shaker Family Ford Best Secret !!

    5 out of 5 starsby Sarah on 08/27/2024

    Shaker's has a wonderful salesman named Bill Reed. Based on previous experiences with car salesmen, Bill Reed was different. He always gave me his full attention, not pushy, no rush job, very polite and treated me with the upmost respect. A true gentleman. He kept me duly informed and exceeded expectations. Good job Bill Reed. You are in my opinion one of Shaker's outstanding performers that will make customers come back.. Sarah

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