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Customer Reviews of Shaker Family Ford Lincoln

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1225 reviews
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  • Great Experience

    5 out of 5 starsby Jonathan Vincent on 06/27/2025

    I recently purchased a Ford Maverick from Shaker’s Ford. I worked with Sam (salesperson) and Eric (Financial Rep) and both men helped me in every way. Great customer service from the two of them and with every question came an answer, any… time I reached out via phone/email I got a timely response. Thanks to Sam, Eric and Shaker’s Ford I was able to purchase my first new truck. I highly recommend Shaker’s Ford
  • Ask for Sam – You Won’t Regret It!

    5 out of 5 starsby Mike J on 07/01/2025

    I went to Shaker’s last week and met Sam, who helped me get into the dream truck I’ve been wanting for the past six years. From start to finish, he was with me every step of the way. Sam was incredibly kind, humble, and genuinely focused on… finding the right vehicle for me—not just making a sale. He made the entire experience smooth and enjoyable. If you’re looking for someone who truly cares about helping you, ask for Sam!
  • Top notch Professionals

    5 out of 5 starsby Triant Papa on 06/29/2025

    Excellent service, most pleasant experience ever purchasing a vehicle.sing
  • Husband’s Dream F-150

    5 out of 5 starsby Emma on 06/29/2025

    We worked with Sam and it was a wonderful experience! My husband has been wanting an F-150 for the past 6 years and the time had finally come. Sam helped us make it a reality in terms of pricing and warranty and was even incredible enough… to help find a bow to surprise my husband since it’s an early birthday present. Cannot recommend them enough! They’re very straightforward and great to work with.
  • Great Experience

    5 out of 5 starsby Jon V on 06/27/2025

    I had the luxury of recently buying a 2025 Ford Maverick. Worked with Sam and his crew and had a very easy time figuring out what I wanted when making my purchase. Every question came with an answer and every message/email had a timely… response. Thanks to Sam, Eric and Shaker’s Ford I was able to make my first new truck purchase. Highly recommend.
  • Exemplary customer service

    5 out of 5 starsby KC on 06/26/2025

    Cathy and team handled with care, professionalism, and a clear commitment to making the experience seamless. Highly recommend.
  • Easy Car Buying Experience

    5 out of 5 starsby Chris on 06/25/2025

    Sam at Shaker did a great job getting me the Ford Maverick I had been looking for. The dealership handled an issue from Ford and kept me informed of when the truck would be available. The whole team at Shaker did a great job!
  • Thank you!

    5 out of 5 starsby Erin on 06/24/2025

    June was a pleasure to work with. I drove an hour away to see a vehicle i have been eyeing, the 2024 KIA Telluride. June greeted us and was ready to assist! She was very helpful, and understanding, supportive and had great personality. She… took some information from us and before i knew it she had the car pulled up to take my daughter and I on a test drive. June made this experience an easy and enjoyable one. She listened to what we wanted and what i was looking for. I ended up deciding to purchase the vehicle and she made she everything i needed to have done before delivery was completed since i was coming from an hour away. I highly recommend working with June, you won’t regret it!
  • New Linclon nautilus

    5 out of 5 starsby Joe and sandy on 06/23/2025

    This was our first time visitng Shaker Linclon. We were in the market for a replacement of our 202 Nautilus. June Mariani was our salse associate and she was absolutey wonderful. She was able to show us a few options and we finally selected… a 2024 Nautilus. We're vary happy with the process and the new Nautilus. June was terrific. We will come back to Shaker Lincoln in the future when we're in the market for another vehicle.
  • Professional Salesperson

    5 out of 5 starsby Vinny on 06/20/2025

    Please know I was 100% satisfied with the professionalism that June exhibited on the sale of this car. She answered all our questions without fail. She did not go around us or made any excuses. She knew exactly what she was selling with… no detail overlooked. So for my next car, I go directly to her without fail! Thank You!
  • Experience matters

    5 out of 5 starsby Jill S on 06/19/2025

    We recently bought a car from Shaker’s and had the absolute pleasure of working with Bill Reed. He’s been with the dealership since 1976, and it shows in the best way. His experience, patience, and genuine kindness made the whole process… smooth, stress-free, and actually enjoyable. He took the time to answer all our questions, never rushed or pressured us, and made sure we felt completely confident in our decision. You can tell he truly cares about his customers. He’s knowledgeable, professional, and just an all-around great person. If you’re in the market for a car, I highly recommend asking for Bill- you’ll be in the best hands. Sending all my thanks -Jill from Oxford
  • Highly recommend

    5 out of 5 starsby Hayley Gillette on 06/18/2025

    I had a great experience at Shakers! The first truck June showed me was the one! Quick and easy process from start to finish. Highly recommend June Mariani!
  • Shakers Delivers – Stress-Free Car Shopping with Cathy!

    5 out of 5 starsby Billy M on 06/17/2025

    I had a fantastic experience with Cathy Reed and the entire team at Shakers! From start to finish, they made the process of searching for and purchasing a new car incredibly smooth and stress-free. Cathy was knowledgeable, attentive, and… truly went above and beyond to ensure I found the right vehicle. If you're considering a Ford or Lincoln, I highly recommend scheduling an appointment with Cathy. The professionalism and care shown by everyone at Shakers made all the difference!
  • June Mariani at Shaker Ford - Outstanding!!!

    5 out of 5 starsby Phil G on 06/13/2025

    We just purchased our second vehicle from Shaker and had yet another wonderful experience! I appreciate their transparency and our sales rep June was wonderfully knowledgeable and a complete joy to work with! You’d be smart to purchase… your next new vehicle from Shaker Family Ford!!!
  • Attention to detail

    5 out of 5 starsby Gina D on 06/13/2025

    From the moment I walked into Shaker's, I saw a professional and clean atmosphere. Each sales person had their own desk and privacy to work with customers. I was impressed with the knowledge of my salesperson and the attention to detail… she gave to me and the cars I test drove; she had the cars washed before I test drove. She was kind and personable and was concerned with me as a person and my wants with a new car. I was impressed with the organization of the sales manager as well as we finalized the details of my purchase. A week later I went home with a brand new car. My salesperson called me the next day to see how the drive home was and she reminded me I could reach out with any questions. I would highly recommend!
  • Paul Garafalo

    5 out of 5 starsby Kim DeBarba on 06/12/2025

    I would like to give a shot out to my new salesman, Paul Garafalo. Thanks for picking out the most beautiful color explorer. I love the new 2025 explorer. The redesign makes it feel so much more luxurious. Keep up the good work and we… will see you in two years for my husbands new lease!
  • Hands down the best.

    5 out of 5 starsby Happy Dan on 06/11/2025

    All I can say is wow, what a great car buying experience. The team there of my salesman Sam and the sales manager Dave are what set the standard for all dealerships. Pleasant, straightforward, no double talk or surprises. Driving my new… truck home in 3 hrs with a trade in. That is unheard of. Thanks again guys. Totally satisfied.
  • Bought a great vehicle

    5 out of 5 starsby Lindsey roger on 06/10/2025

    I went there on a Tuesday and talked to Sami he was great took us for a test drive. We loved the car he was very attentive to us texted me thru the entire process and we had our car by Saturday afternoon. It was one of the easiest car… buying experiences I have ever had. I truly recommend going to shakers ford in Watertown. Once again Our sales man Sami was great.
  • Great experience!

    5 out of 5 starsby Cassie Murdoch on 06/09/2025

    I recently bought a used vehicle from this dealership and had a very smooth and easy experience. I worked with Cathy Reed, who was very knowledgeable and friendly. She was an expert guide throughout the process and made everything very… efficient and painless. I'm really enjoying my new car and would definitely buy from Shaker again!
  • Thanks Samuel!

    5 out of 5 starsby Cara F on 06/10/2025

    I had a truly positive car buying experience thanks to Samuel, and the staff at Shaker Ford. He was knowledgeable, patient, and made the entire process smooth and stress-free. His understanding of the vehicle’s features and options helped… me feel confident in my decision. I’m so grateful for his help in finding the perfect vehicle—thank you, Samuel!
  • Must have Mustang

    5 out of 5 starsby Nancy R on 06/09/2025

    I had a wonderful experience working with June at Shaker Ford to buy my Ford Mustang Mach-E. She kept me up to date every step of the way with the delivery of my vehicle and even let me know when there were other options available. She made… the process smooth and seamless. I was very comfortable working with June and would recommend her and Shaker Ford to anyone.

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