Mike Ward INFINITI
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Customer Reviews of Mike Ward INFINITI
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144 reviews
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by nta3 on 04/14/2015My experience was the best I have ever had buying a car; and I have bought many. My needs were met in a great product but only because of the outstanding care of Antonio A. and the Mike Ward experience. This is what buying a new car… should be like; always. I believe I will become attached to the product because of the dealership. Thank you.Would buy here again
by herzkl on 04/02/2015I first made contact with this dealership through Chad of the internet dept. Right from the start he was efficient and up front about answering any of my questions. Whne I came by in person to test drive and eventually purchase a car he… made the entire process easy and seamless. And I love my new car!jcheck
by jcheck1 on 03/29/2015My wife and I bought a G37X Coupe. We found Mike Ward Infiniti through USAA. Our expectations are very high and my wife does not enjoy the shopping process. C.J. Our USAA dealer representative has met all expectations.Great Place to buy a car!
by hmackey10566 on 03/28/2015I went to Mike Ward Infiniti to just look at cars, I wasnt sure if I even wanted to buy one. Cj Ibarra helped me and let me test drive some cars. I decided to get a G37x Infiniti 2009 with the help of Cj. He was very professional, honest,… helpful. Im glad I decided to purchase a car.Loving it
by rainbow7447 on 03/25/2015My partner and I were treated with respect and not judged. We 1st contacted C.J. Ibarra the Internert Sales Manager. He worked quickly and wanted our business. We will tell all our circle and guarantee him referrals.Mike Ward, David Glenn A+
by jterrien on 03/18/2015My experience as a buyer could not have been better or made more comfortable at Mike Ward, courtesy of sales associate David Glenn. Personable, reasonable & practicable, David made my car buying experience as calm, straightforward, &… informative a process as I thought possible. I am thrilled with my 2012 Inifinti G37x and look forward to dealing with David & Mike Ward Infiniti throughout the life of this vehicle.Exceptional Experiences
by Alison06 on 03/14/2015This is my second time buying a car from Antonio Aguilar with Mike Ward Infiniti. I am very happy with my experience and will remain a return customer. I am extremely satisfied with my sales person he took his time and showed me everything… I wanted to look at as well as answered all my questions. I would also like to mention that the staff at Mike Ward are very friendly and always greet me with a hello. I would recommend this dealership if you are in the market for a new or used car.Sales department
by rordogg450 on 03/11/2015Very clean and family friendly dealership. My wife and I worked with Antonio Aguilar and we couldn't of asked for a better experience friendly, knowledgeable and a no pressure sales attitude. I would recommend Mike Ward Infiniti to family… and friends.Found the SUV we needed!
by Lauren57 on 03/10/2015This was a great experience! No pressure sales approach and got an amazing Infiniti! Antonio was great and helped us with everything.Great Car Buying Experience
by BeauMc150 on 03/09/2015I found the vehicle I was looking for, a 2011 chevy silverado z71, at Mike Ward Infiniti through Autotrader and made a call to the dealership. From the beginning it was the best customer service I have ever received and the guys in the… internet sales department went right to work for me. In just one day I inquired on the vehicle and drove down to denver from nebraska and made the trade and purchase. They more than fully accommodated me and made the whole process enjoyable. They are a class act all the way around and I would recommend them to anyone looking to buy a vehicle.Exceptional Experience
by tom_n1 on 03/06/2015Just completed the purchase of an Infiniti G37x after several months of research as well as test driving the BMW 3 series and Audi A4. The G37 was the right car for me - but regardless of make, I would recommend checking out Mike Ward for… any car in their inventory. I worked with Chad McCaffery (and met several other folks through the process) and the entire process was professional and straight forward. In summary - here's what stands out from the buying experience in my mind: - Professional & knowledgeable sales team - Very competitive pricing - No games on the pricing front - I felt I was treated fairly both on the price of the car and my trade in value - High level of confidence in the quality of the car I purchased as well as the dealer standing behind it.Purchase of 2014 Jeep Grand Cherokee Limited
by kentrena on 02/21/2015From the initial inquiry over the internet, to picking up my 2014 Jeep Grand Cherokee Limited a little over a week later, the team at Mike Ward Infiniti were exceptional professionals. Every part of this transaction was internet based or… over the phone, I purchased this vehicle from Texas. They met my every request, even beating the price I wanted to pay! These gents, specifically Chad McCaffrey, are car salesmen that make you feel comfortable and do not give you the normal hassle most dealerships give you. My car buying experience had no surprises, I was stress free, and I recommend this business to anyone looking for the best deal around! Their facilities are above expectations!! Thanks again Chad and your crew for making this a seamless purchase from 750 miles away! I hope to do business again in the future!Awesome experience!
by Robbimo on 02/09/2015I contacted Chad McCaffrey, internet sales manager, 2/4/2015, via the internet and he contacted me within minutes. I was pleasantly surprised by his quick response and willingness to set up a test drive within 15 mins. He had the vehicle… parked out front and ready for me to drive. His professionalism and extraordinary customer service was a treat. I ended up trading cars and highly recommend Chad and the team at Mike Ward. I am VERY satisfied with this car buying experience!Great place and people
by carbuyer267 on 02/04/2015We got great assistance from Chad. Very easy. He let us test drive on our own, after which we left easily with no pressure to have lunch and discuss our options. From there on out we mostly just texted with Chad. At delivery, there was a… repair that was to be done that wasn't to our satisfaction, But aside from the hassle to go back and have it done right, we were happy Chad willingly wrote a "We Owe" agreement for us. Really not at all like a typical dealership experience.They did the right thing. Happy with my purchase.
by Nathan_G on 01/31/2015I worked with Bob Marnick from the Internet Sales Department. I knew what kind of SUV I was looking for, but I didn't wake up thinking I would buy a car that day. Bob got me in for a test drive later afternoon. Bob and the Sales Manger… worked with me on my trade-in and the purchase price to get me the monthly payment I needed to be at. The car needed detailing, so I drove off with a brand new Infiniti until my SUV was ready. A week after taking possession, the check engine light came on. It turned out just to be a faulty gas cap (which wasn't their fault, it even passed emissions testing a few days earlier). Mike Ward Infiniti took care of me and did the right thing, replaced the cap at no charge and even wash my car for me. When I'm ready to lease my next car, I know who I will be working with.Mike Ward --- Infiniti QX60 Purchase
by wmcohojo on 12/31/2014I just purchased an Infiniti QX60 (my second Infiniti SUV) at Mike Ward. My internet Sales Manager was Chad McCaffrey (I forgot to ask if he was related to the Great Denver Broncos Wide Receiver ED McCaffrey). Chad was great to work with.… He quoted a very competitive price and there were no hassles when I went to the dealership for my test drive and purchase. The day we went the temperature was around zero degrees, but he had the car inside, warmed up, & ready to go. So after a vehicle overview my wife & I test drove, & to no surprise I loved the ride! We then sat down to go over all of the necessary paperwork while they evaluated my trade in & they came back with a very fair trade on my 2012 Nissan Murano. Then came the appointment with the Director of Finance, Josh. This process went very smoothly as well. He laid out the offers they had available on extended coverages, but there was absolutely no pressure from him to purchase any of them. He also had a very handy insurance chart to show the different coverages of different insurers. This was mainly to confirm coverage for windshields as they have evolved to pretty expensive with all of the technology now incorporated into windshields. So we were able to confirm that my coverage took care of my windshield if anything happened & I did not need the extra expense of their offered coverage -- so this was a great tool he had available to assist the process. So overall I give these 2 gentlemen & the Mike Ward Dealership a 5 STAR Rating & I will definitely give Chad a call when it is time for my wife to buy her next car sometime in 2015. If you are looking for an Infiniti go to Mike Ward. Highly Recommended by April Zesbaugh and me!!Great service
by murrdog1 on 12/27/2014I had a great experience dealing wi CJ at Mike Ward. I would highly recommend him.Top-notch experience at Mike Ward Infiniti
by Steve_2014 on 12/24/2014Buying a used car means hard-sell, obnoxious sales people who care only about the bottom line, right? Nothing could be further from the truth at Mike Ward Infiniti in Highlands Ranch, Colo., where my wife and I recently traded in our 2008… G35x for a 2012 G37x. The features and online price for the G37x knocked our socks off, and Bob, C.J. and Chad treated us with respect and understanding throughout the process. The whole team at this dealership carries this philosophy. We were impressed to hear about the devotion these veteran salesmen share for the dealership's namesake, Mike Ward. In fact, we're highly impressed with his operations all around. As return customers, we were rewarded for our loyalty to the brand. We got the royal treatment with a great trade-in value and steps to make us even happier. For example, a missing floor mat was quickly replaced by a set of new mats at no cost to us. Details are important to these folks, and we greatly appreciate their attention. I would have no qualms about the treatment my wife would receive if she took the vehicle in for repair, though from our experience, those surprises just don't happen. This is our third Infiniti, and we're sold on the design, engineering and reliability. We'll be back to Mike Ward Infiniti in a couple of years, with enthusiasm. They have our highest recommendation because they earned it.Great Experience
by gymmom824 on 12/21/2014Working with Bob Marnick at Mike Ward Infiniti was a great experience from the first contact until I walked out the door with my "new" used car. I have bad credit and they did everything to get me the loan I needed along with a car that fit… my needs.Great Service!
by MG112814 on 12/05/2014I'm very please with my experience of buying a car at Mike Ward Infinity. Especially with the sales attention of CJ Ibarra on 11/28/2014. Thank you!Happy Customer
by robertsfamil1 on 11/28/2014updated 12/03/2014The buying experience at Mike Ward Infiniti was amazing. The entire team was very accommodating and worked very hard to earn our business. C.J., Josh, and Libby were fantastic. Thanks for all you did to make this a great buying… experience for our family RR
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