AutoNation Toyota Arapahoe
Customer Reviews of AutoNation Toyota Arapahoe
Review type:
Great service
Quick oil change
by Strikereriic on 10/03/2023I was in and out on a Friday for an oil change in under an hour..Great service
by Auday Baali on 10/02/2023Autonation Toyota service rocks! scheduling a service appointment was easy via phone or online and I get automated and personalized reminders and a follow up from the service team. service techs are knowledgeable, helpful, professional and… friendly. Thank you!Hi Auday, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great experience purchasing a RAV4 Prine!
by Onbypass on 09/30/2023could not have had a BETTER buying experience. Kevin from internet sales set me up with Natalia. She was wonderful to work with. We drove 4 hours and she had everything ready to go. The finance manager, Ryland, was a pleasure to work with.… Even the general sales manager, Bill, stopped by to thank me. It was a perfect buying experience.Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Maintenance
by Tundra p on 09/28/2023I've been having my 2011 tundra serviced at auto Nation Toyota on Arapahoe for the past 10yrs. Yesterday's service was the best 👌 promises made were delivered. I highly recommend this service station and the staff, many many thanks to… Jez and DavidHi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Arapahoe. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
New purchase
by No name on 09/27/2023Overall, it’s clean and inviting. The salesman I had, Michael Frazier, was excellent. Enjoyed working with him. However, they force their add-on packages as part of the pricing. No longer as options and you have to fight to get them off. On… day of purchase, it took 4 hours to get the 10 minutes of paperwork signed!!! They still tried to push their additional packages not to mention screwed up the billing so I have to go back. I would recommend sales department but their billing side is a disaster. Don’t have tons of other Toyota options so if that’s the car you want it’s not too bad.Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
10000 mile checkup
by Donkrue on 09/26/2023Great, fastHi, your wonderful feedback and rating mean a lot to us. Feel free to stop by if you ever need any more help.
Clowie the worst
by JackBruce on 09/25/2023Usually I have good experiences at Toyota, but not the last two times. The service rep named Clowie is the worst. She left me waiting on my car after it was finished with the service for 45 minutes one time, and the next was almost an… hour. She doesn't understand the job and is not thorough with explaining or even knowing what happened in the service appointment. Just lazy. I won't be back there despite how close it is to my home.Hi, we are deeply disappointed by your experience at AutoNation Toyota Arapahoe. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6111 -- we hope to hear from you soon.
Alignment
by sherman on 09/25/2023Jason was great. Got car in on time and was finished when they said it would be done.Hi Sherman, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Lifetime Battery
by Lonnie M on 09/25/2023The team was very helpful in getting a lifetime battery replacement! I appreciate all their efforts and commitment!Hi Lonnie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
85K service
by Richard Hill on 09/23/2023Fumbled hand off from guy who checked me in to Jason who handled the appointment. Caused a one hour delay for 2.5 hour oil change. Jason stepped up and resolved things successfully.Hi Richard, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Arapahoe. If you ever need help, just give us a call. Happy motoring!
Oil Change
by Daviddd on 09/22/2023The service was good everything I was looking for. I was told it would take 90 minutes, but it was less than that which I was happy about. The only negative here was that they did not clear the maintenance due light on the dash board.Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Excellent Customer Service
by Happybuyer on 09/21/2023Michael Elario made the whole process seamless. He took our deposit and emailed everything we needed within minutes of being told what we needed. Kept us up to date on the whereabouts of our new vehicle and assisted in getting us in and out… quickly once our new one came in.Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
50k Visit Toyota Tacoma
by DawnSMI on 09/21/2023Service person was fantastic. Very good communications including quick responses. Service performed on time and everything working well after the visit.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Great service
by Austyboyyy on 09/20/2023Really good service today and it was speedy and great, thanks andreHi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
Wonderful service
by Daddyjjj on 09/20/2023Clowie provided great service and was super friendly to me and my familyHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
New car purchase internet
by Cardinal fan on 09/19/2023Worked with Trevor. Good follow up on vehicle availability. Process went smoothly.Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Service
by Toni2toea on 08/26/2023updated 09/18/2023Service was great and fastCar check up
by Min Gi Yi on 09/16/2023I had to get a new tire they explained to me so kindlyHi Min, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Maintenance Needed
by Jeff Tomczak on 09/15/2023I stopped into my local dealership because of a "Maintenance Required" light on my dashboard. I didn't have an appointment, but the team took me right in. It was determined that I needed an oil change and tire rotation. The work was… completed in a timely manner, and I got my vehicle back in about 2-3 hours. I am very pleased with the communication and service that was provided.Hi Jeff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
20k check
by MandieWright on 09/14/2023Great and timely. Arvid made sure I was back to work in a timely manner.Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Great Service
by drtrjones on 09/13/2023Took my highlander in for an oil change yesterday. Good thing, found out later my front was out of alignment. Autonation Service Manager, Mike, not only found the alignment problem but also gave me the discount for the job. They also… honored the free oil change that was given to me as a thank you being a customer. Now that is service!Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
by Nora Sutter on 10/04/2023