AutoNation Toyota Arapahoe
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Dealership Service Review
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Clowie the worst
Written byon 09/25/2023
Usually I have good experiences at Toyota, but not the last two times. The service rep named Clowie is the worst. She left me waiting on my car after it was finished with the service for 45 minutes one time, and the next was almost an hour. She doesn't understand the job and is not thorough with explaining or even knowing what happened in the service appointment. Just lazy. I won't be back there despite how close it is to my home.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nancy Gorge on 09/27/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Toyota Arapahoe. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6111 -- we hope to hear from you soon.
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