Concord Honda
Customer Reviews of Concord Honda
Review type:
Best car buying experience at Concord Honda
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
Civic Recall with a Car Seat Disassembly and Interior Lights not Working
by Paulo H on 12/15/2024I dropped the car for a recall, and they returned it with my child’s car seat disassembled without giving me any advice. Furthermore, my interior lights are not working anymore. Bad experience this time.Paulo, We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager at (855) 679-6829 when you have a chance. Thank you, and we look forward to hearing from you.
Paulo, We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager at (855) 679-6829 when you have a chance. Thank you, and we look forward to hearing from you.
2005 honda routine maintenance
by Justice. on 12/14/2024I think this location is run by Japanese family. In one word to describe them is quality. Oil change, filters package, additives cleaning packing for old engine. Highly recommend.Thank you for taking the time to share your experience! We’re so glad we could assist you and make your visit memorable. We look forward to welcoming you back again soon!
Great customer service
by AIB3312 on 12/13/2024Great customer service and friendly staffHi, we're happy you found our staff to be so supportive during your experience here at Concord Honda. Please don't hesitate to reach out if there's anything additional we can do for you.
Hi, thank you for taking the time to leave a review for us at Concord Honda Service Center. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Recall
by Amanda B on 12/06/2024updated 12/13/2024Wasif is the best! He is the greatest example of what great customer service should look like! Definitely will go to him for future services and would recommend him to anyone I might know needs service from Honda.We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.
We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.
Great service
by Sebastian on 12/13/2024Had an appointment at 10AM and they got me in on time. Unfortunately they were pretty busy but understandable. The waiting area was nice with plenty of coffee and tea. They did a great job and got my vehicle fixed. Thank you.Sebastian, we are so happy to read such a great review about Concord Honda! Thank you again for the great review!
CRV tire repair
by Djester on 12/05/2024updated 12/11/2024Cavon Etter was prompt, informative, and courtesy. He thoroughly explained the estimated repairs and kept me informed on the progress and completion.Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
Wonderful service
by Rob Tucker on 12/04/2024updated 12/11/2024I had the mist wonderful experience with my car's service Sandra and everyone gave me 100% support and service thank you Concord Honda.Rob, we are so happy to read such a great review about Concord Honda! We look forward to your next visit! Take care!
Hi Rob! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Service Is Always Honda
by Mio2loou on 12/02/2024updated 12/09/2024Go to Sandra she is the absolute BEST and will take care of your needs always patient always kind and willing to go above and beyond will be back. Of course I own a Honda.Hi, thank you for taking the time to leave a review for us at Concord Honda. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Great Service
by Rodrigo T on 12/01/2024updated 12/09/2024Great Service by Sandra! She’s a great advisor and always is happy to help. My visits to Concord Honda are always smooth and taken care greatly by her!Hi Rodrigo, thank you for taking the time to leave a review for us at Concord Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Great Service
by Thank you on 12/01/2024updated 12/06/2024Nicholas was in charge of getting car serviced and he did a great job detailing the issues to the mechanics. I was able to my car back in a timely manner. I can’t thank him and the team at Honda in Concord enough.We are so pleased you enjoyed your visit to Concord Honda! Please don't hesitate to reach out if there's anything additional we can do for you.
We are so pleased you enjoyed your visit to Concord Honda Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.
Honda CRV AWD Sport L White
by Dexter Yo on 12/06/2024From the moment checking in online through Cars.com that offered my car, building my checklist then gave me Concord Honda as the best price available, to holding that car, I immediately got a call from Dustin Piring. Made my way to the… dealership & through much back & forth we were able to “shake hands” within an hour on my dream car! Wonderful experience!Hi, thank you for taking the time to leave a review for us at Concord Honda Service Center. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi, we are so pleased you enjoyed your visit to Concord Honda! Please don't hesitate to reach out if there's anything additional we can do for you.
Outstanding excellent professional friendly!
by MKeegan on 12/05/2024Jenny was my Service Representative; she answered several questions I had regarding our CRV, which I had brought in for servicing and my Ridgeline; she is very knowledgeable, professional and courteous. I purchased both vehicles at Walnut… Creek Honda and after receiving the far superior service from Jenny at Concord Honda, I’ll be taking both vehicles to Concord Honda for all future servicing.Hi, thank you for taking the time to leave a review for us at Concord Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Pull through Greeter
by Honda2015 on 11/24/2024updated 12/03/2024When we first arrived in the pull through the greeter was not very helpful asked if we had appointment said “No” and he walked away help the customer behind us. I had to go inside to talk with a service advisor he was very helpfulWe pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at (855) 679-6829 so we can work with you to make this right.
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at (855) 679-6829 so we can work with you to make this right.
Mo is the best!
by SaidehE on 12/03/2024I was in between buying a Toyota RAV4 and Honda CRV but went to check out Concord Honda and Monir(Mo) helped me out and he was the best! He was so kind and patient and knowledgeable. He is the reason I decided to buy my 2025 Honda CRV. Best… experience ever! I wish more car salespeople were like Monir. We will be coming back to him when it’s time to buy our next car!Hi, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
Hi, thank you so much for your positive comments about Concord Honda Service Center! Please let us know if there is anything else we can do for you; we are more than happy to help!
Purchased a 2023 Honda Accord
by Annette on 12/01/2024The purchase experience was great at Concord Honda. Everyone treated me with respect and were very courteous.Annette, we are so happy to read such a great review about Concord Honda! Please don't hesitate to reach out if there's anything additional we can do for you.
Annette, we are so happy to read such a great review about Concord Honda! Please don't hesitate to reach out if there's anything additional we can do for you.
Noise in front suspension
by Jhramfan1 on 12/01/2024Service did a great job checking a noise. The rapidly found a wood chip in the suspension and removed it. 30 minutes and out. Service with a smile.Hi, we are so pleased you enjoyed your visit to Concord Honda! We hope you have a great day!
Hi, thank you for taking the time to leave a review for us at Concord Honda Service Center. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Super helpful!
by Kim.Madrid on 11/27/2024I called the day before about a recall and Nicholas was extremely helpful along with two other associates that dayWe truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.
Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.
Sales
by AguilarLM on 11/24/2024My sales rep: Zaira was amazing, the whole process was smooth, informative, and fun!Hi, we are so happy to read such a great review about Concord Honda Service Center! We hope you have a great day!
Hi, we are so happy to read such a great review about Concord Honda! Thank you, and have a fantastic day!
Outstanding Customer Service!
by Iroda L. on 11/24/2024Wasif is one of the best service agents at Concord Honda! He is very professional, committed and passionate agent who makes customers feel comfortable asking questions and explaining everything in detail. The problem in my car was fixed and… the next service time was set. Wasif’s welcoming and transparent nature made me to come back to Concord location out of all other Honda service locations around my area. Thank you for the outstanding service!Iroda, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Hi Iroda, thank you for taking the time to leave a review for us at Concord Honda Service Center. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Great Service
by Laura S on 11/22/2024They have it down for the process to service your car what ever reason u have to bring it inThank you for taking the time to let us know how we did. We hope you have a great day!
Thank you for taking the time to let us know how we did. We hope you have a great day!
Wheel change
by Icyfritz on 11/06/2024updated 11/21/2024I had a great experience last week from Jaeson although it was busy. I needed to get my wheels changed and he was able to help me with that. He is very friendly, accommodating, and professional. Overall, the process was really smooth and… would definitely return for more service repairs.Hi, we are so happy to read such a great review about Concord Honda Service Center! We hope to be of service to you again in the future. Best wishes, Concord Honda Service Center
Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
by Kennedy Seaton on 05/28/2025