Concord Honda

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Concord Honda
1461 Concord Ave, Concord, CA 94520 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(160)
Recommend:
Yes (95) No (3)
Service Rating
(328)
Recommend:
Yes (212) No (9)
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Dealership Service Review

service Rating
Civic Recall with a Car Seat Disassembly and Interior Lights not Working
Written by Paulo H on 12/15/2024

I dropped the car for a recall, and they returned it with my child’s car seat disassembled without giving me any advice. Furthermore, my interior lights are not working anymore. Bad experience this time.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Katie Witt on 12/16/2024
Dealer Response
Paulo, We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager at (855) 679-6829 when you have a chance. Thank you, and we look forward to hearing from you.
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Katie Witt on 12/16/2024
Dealer Response
Paulo, We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager at (855) 679-6829 when you have a chance. Thank you, and we look forward to hearing from you.
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