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Concord Honda


1461 Concord Ave, Concord, CA 94520 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (95) No (3)
Service Rating
Recommend:
Yes (212) No (9)
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Dealership Service Review

3 out of 5 starsservice Rating
Pull through Greeter
Written by Honda2015 on 11/24/2024
updated 12/03/2024

When we first arrived in the pull through the greeter was not very helpful asked if we had appointment said “No” and he walked away help the customer behind us. I had to go inside to talk with a service advisor he was very helpful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Kennedy Seaton on 12/05/2024
Dealer Response
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at (855) 679-6829 so we can work with you to make this right.
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Kennedy Seaton on 12/05/2024
Dealer Response
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at (855) 679-6829 so we can work with you to make this right.
Report