Toyota of Santa Cruz
Customer Reviews of Toyota of Santa Cruz
Review type:
Honest, no BS dealer, highly recommend!
Easy experience
by Kimberly on 05/11/2019Mark was very helpful and kind when I brought my car in for a recall.Toyota of Santa Cruz
by Angela on 05/10/2019The staff were really helpful and organized. We love the car.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Great Work
by Robert on 05/03/2019updated 05/10/2019Great work, in a timely mannerWe can’t thank you enough for writing the awesome five-stars for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Toyota of Santa Cruz service
by Jim on 05/03/2019updated 05/10/2019Excellent and fast, convenient service.Thanks for the great rating, Jim. We're pleased that everything went well for you. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Good Experience
by Cindy on 05/02/2019updated 05/10/2019My wait was not long and my customer service rep had kept me informed on the progress. Communication was much better this time around.Thank you for the great feedback, Cindy! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Vehicle Service
by William on 05/02/2019updated 05/10/2019Fast and easyThank you for the five-star rating, William! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Great customer service
by MAR on 05/09/2019Prompt and courteous, good complimentary coffeeThank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Survey
by Charlene on 05/08/2019Sales was helpful and you had a nice selection of the two prius models I was interested in purchasing.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Mr
by Kevin on 05/01/2019updated 05/08/2019helpful service reps --- washed my truck :)Kevin, we are glad to hear you enjoyed your recent visit to our service department. At Toyota of Santa Cruz, we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Great service
by Donald on 05/01/2019updated 05/07/2019Fast. Efficient. Friendly.Thanks for the kind words, Donald! It was a pleasure to work with you. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Exceptional Staff!
by Bianca on 04/30/2019updated 05/07/2019Chelsea was so helpful and welcoming! We got a nail in our tire visiting from Sacramento and having to go to Toyota to get this fixed during our small get-away did not dampen our trip one bit! Jeff was also helpful in recommending local hot… spots for lunch so we could grab a bite well we ate! Over-all, an amazing team! We were in and out in no time!Thank you for your outstanding rating about our service department. We appreciate the opportunity to fix your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Service
by Esther on 04/30/2019updated 05/07/2019Easy to schedule on line, clear communication, good shuttle serviceEsther, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
SCION Service 4/29/2019
by Doug on 04/30/2019updated 05/07/2019Quick and professionalWe really appreciate your feedback, Doug. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Santa Cruz Toyota Team is Amazing
by Tara on 04/30/2019updated 05/07/2019As a single mom with a car that was breaking down I really needed a new reliable vehicle that I could afford. The team did everything to work with me and get me in a truck at a great rate. They were all amazing.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Excellent professional service!
by Cheryl on 05/06/2019Real attention to detail. Very helpful!It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Great customer service
by Stephanie on 04/29/2019updated 05/06/2019We appreciated Adam k , and chris myers help. They were great in helping us make our decision!Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Best car care
by Angela on 04/29/2019updated 05/06/2019Clean. Polite staff. Car ready on time (early in fact). Free car wash.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Tony was great
by Gary on 04/29/2019updated 05/06/2019Tony was great. I'm not one, however, to recommend a car dealership even though I really enjoyed Tony and also appreciated that TSC was willing to match prices. This is our second purchase at TSC. I'd return if Tony is still there.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Great Service
by JJ on 04/28/2019updated 05/06/2019Everyone was courteous and prompt. Tyler was super nice and very helpful. The oil change and tire rotation were completed even sooner than I expected.Hi JJ, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
They keep the timeline promised
by Sandra on 04/28/2019updated 05/06/2019They stick to the timeline promisedWe appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Service
by AC on 04/27/2019updated 05/06/2019Easy scheduling of service appointment. Service Personnel Chelsea was exceptional. Thorough and respectful.AC, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
by Toyota of Santa Cruz on 05/13/2019