Toyota of Santa Cruz
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Dealership Service Review
service Rating
Exceptional Staff!
Written byon 04/30/2019
updated 05/07/2019
Chelsea was so helpful and welcoming! We got a nail in our tire visiting from Sacramento and having to go to Toyota to get this fixed during our small get-away did not dampen our trip one bit! Jeff was also helpful in recommending local hot spots for lunch so we could grab a bite well we ate! Over-all, an amazing team! We were in and out in no time!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Toyota of Santa Cruz on 05/09/2019
Dealer Response
Thank you for your outstanding rating about our service department. We appreciate the opportunity to fix your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership!
Sincerely, Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
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