Toyota of Santa Cruz
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Dealership Service Review
service Rating
Good Experience
Written by 05/02/2019
onupdated 05/10/2019
My wait was not long and my customer service rep had kept me informed on the progress. Communication was much better this time around.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Toyota of Santa Cruz on 05/16/2019
Dealer Response
Thank you for the great feedback, Cindy! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Sincerely,
Bruce Feinberg | (831) 462-4200 | bruce@santacruztoyota.com
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