Larry H. Miller Dodge Ram Tucson
Customer Reviews of Larry H. Miller Dodge Ram Tucson
Review type:
Go Dodge!
Great service
by Kep1a on 05/04/2015Were it not for the people on the front lines who go out of their way to help, like the service advisor and repair techs this would be just another place to take your car for repairs. Great folks to deal with.Quality Service
by Vsion on 04/27/2015Fast courteous service. Already a pleasure to deal with.Service on April 2, 2015
by lindberghpl on 04/05/2015My Service Rep was Lisa, a super person and very competent person, helpful, friendly and conscientious. I call Lisa anytime that I have a problem with my chrysler car . . . I've had several Dodge Grand Caravans and she's helped me with anyā¦ problem I've had . . . I recommend her with no reservation HPLThank you for sharing your experience at our dealership. It's great to hear that Lisa has always provided you with an excellent experience. I will pass your compliments along to her. Thank you for choosing Larry H. Miller Dodge Ram Tucson. -Ed Motzkin, General Manager
Thank you, LHM Dodge Ram Tucson
by DarinDonahue on 03/15/2015Wanted to thank Dan Caldwell for helping me get into my new truck. The original truck I wanted ended up already being sold, but Dan worked with me throughout the weekend via text and phone conversations to help me find the truck I wasā¦ after. He took time out of his personal life to assist me in finding the truck I wanted and that was greatly appreciated. He added the wheels and tires I liked from the original truck I was interested in purchasing to my new 2500 Longhorn Ram. I went in with my own financing, but JB in financing was able to get me an even lower rate than what my bank had offered me. The whole process from start to finish was hassle-free and extremely professional. I am very pleased with the truck I purchased and the professionalism of the staff. Thanks again, Dan! I highly recommend Larry H. Miller for anyone looking for a new vehicle!Thank you very much for taking the time to share your experience at our dealership, Darin! It's great to hear that Dan was able to help you find exactly what you were looking for, even after the original truck was sold, and that we were able to get you a lower-than-expected rate. We sincerely appreciate your business. Please let us know if there is anything else we can do to assist you. -Ed Motzkin, General Manager
Exceptional Service
by jehurst on 03/08/2015I bought my 2012 Dodge Challenger R/T Classic from Tucson Dodge (now LHM Dodge) in February 2012. I have had it serviced there ever since for all it's required maintenance and other minor issues. Their service is of the highest qualityā¦ and I have been very satisfied with my experiences there. Their service personnel are knowledgeable and friendly. I always look forward to my visits to their place of business and commend them on their professionalism and quality work. Thank you.It's great to hear that you have had exceptional experiences at our dealership since you bought your Challenger back in 2012. Thank you for your continued business! Please let us know if there's anything else we can do to assist you. -Ed Motzkin, General Manager
It's great to hear that you have had exceptional experiences at our dealership since you bought your Challenger back in 2012. Thank you for your continued business! Please let us know if there's anything else we can do to assist you. -Ed Motzkin, General Manager
Dart Service
by El_Primo on 03/03/2015I was extremely pleased with my interactions with Roemelo the service person assigned to me for my fist oil change and other needed services on my new Dart. I noted to him that there was some issues with the car, it came out looking goodā¦ and also running better!Thank you very much for taking the time to leave a review for our dealership. I'm glad to hear that Romelo was able to get your vehicle running better than before! We'll look forward to working with you again in the future. -Ed Motzkin, General Manager
good job
by teyo on 02/20/2015Had a problem w/paint, as usual dealer took care of it,but it took a long time as does all things at Larry Miller. If you have alot of time on your hands Millers the dealer for you.Thank you for leaving a detailed review of our dealership. Your comments and feedback are important to us, and we will take them into account for training purposes. Please let us know if there is anything else we can do to assist you. Thank you.
Worst Dealership experience ever
by Not_Good on 02/05/2015I visited Larry H Miller's Tucson dealership with pre-approved financing and knowing the exact vehicle I wanted. After several days and return visits I could not complete the transaction due to their constant deception trying to sell meā¦ unwanted additional services and equipment. The salesman and sales manager outright lied to me concerning the requirement for personal information and paperwork. This would have been about the 20th new car that I have purchased in my lifetime so I am not unfamiliar with the process. Larry H Miller's insistence on my consent for a credit report was not only unethical but illegal. This was conducted under the guise of the legitimate requirement for an OFAC (Office of Foreign Assets Control) check for cash buyers. The dealership's supposed requirements for additional maintenance plans, items wrapped in document fees, and even their attempts to dismiss minor damage to the vehicle as normal and inconsequential were morally and ethically reprehensible. It's hard for me to believe that this dealership continues in business with such practices. It is a shame that so many customers are unaware of how much they have been scammed by this dealership. They really don't deserve even the one star rating.We are very sorry to hear that you were not satisfied with your experience at our dealership. We strive to conduct ourselves honestly and ethical throughout each transaction. If you have any questions about our processes, please feel free to contact us at (520) 745-1000. Thank you. -Larry H. Miller Dodge Ram Tucson
It Should Be A Lower Rating
by Not_Satisfied_ on 02/04/2015We had a very bad experience with Larry H Miller Dodge on 22nd in Tucson. They let us take a vehicle saying we were approved and turned around and said, "no approval" bring the car back. It ends up they submitted my credit inquiry to 18ā¦ different lenders...who does that? Now my credit rating is down by at least 150 points. I will not ever do business with them.We're sorry to hear that you were not satisfied with your experience at our dealership. If you have any additional questions about the process, please call us at (520) 745-1000. Thank you. -Larry H. Miller Dodge Ram Tucson
excellent customer service
by christinarocha on 01/25/2015Customer service is excellent. I will not let any mechanic touch my 2013 Dodge Charger. Kevin has been so awesome. He is a great asset to your company.Thank you very much! I will pass your compliments along to to Kevin! We appreciate your business! -Ed Motzkin, General Manager
great service
by LeticiaD on 01/19/2015Great service overallGreat to hear, Leticia! We appreciate your business! -Ed Motzkin, General Manager
First Time Service
by 14Dodgeowner on 01/08/2015First time service, but Chris was very helpful and service went smoothly - only had an oil change ...Thank you very much! It's great to hear that Chris made your first-time service with us run smoothly! We sincerely appreciate your business with us!
new experiance
by chyna34 on 01/04/2015Overall it was a good experience. The only thing my car sales rep said he would look for mats for my car. I called and left messages with no reply. Other than that it was goodThank you for sharing your experience with us! We'll take your feedback into account for training purposes.
Service Review
by SandraReza on 01/03/2015When making an appointment for your vehicle to be serviced Miguel Cruz is the man to see! He has a great personality, is very knowledgeable, he takes the time to listen to your concerns and questions, he is very professional and always hasā¦ a smile on his face. I will continue to take my car to Larry H. Miller, I am very happy with their service. They take good care of my car and me! There is no place like Larry H. Miller! They are the best all around!That's great to hear, Sandra! We will be sure to pass your compliments along to Miguel, and we'll look forward to seeing you next time! Please let us know if there is anything else we can do for you. -Ed Motzkin, General Manager
Very happy with auto purchase
by silerak on 12/15/2014The staff was excellent at Larry H. Miller Dodge Ram Tucson. I got what I wanted, large selection of vehicles to choose from. I never felt pressured at any time to buy. 5 Star rating in my view.Thank you very much for taking the time to tell us about your experience at our dealership. It's great to hear that you were satisfied with the selection, and that you were able to find what you were looking for! We appreciate your business! Please let us know if there is anything else we can do for you! -Ed Motzkin, General Manager
Wonderful experience and we love our 2014 Durango
by Navarro1 on 11/25/2014We could not have been more pleased with the quality of customer service we received from our salesman, Mark Doe at Larry H Miller Dodge, in helping us find exactly what we were wanting in a family SUV. He went above and beyond! He was veryā¦ knowledgeable, friendly yet professional and very patient with all our our questions during he whole process and even after! He took great care of us! Very happy with the whole experience and we LOVE our new 2014 Durango! Gorgeous and great on Gas for an SUV!That's great to hear! I will be sure to pass your compliments along to Mark! Congratulations on your 2014 Durango! We appreciate your business and will look forward to working with you again in the future. -Ed Motzkin, General Manager
That's great to hear! I will be sure to pass your compliments along to Mark! Congratulations on your 2014 Durango! We appreciate your business and will look forward to working with you again in the future. -Ed Motzkin, General Manager
Challenger
by scottds on 11/16/2014Great job by every one. I will buy my next vehicle from them.Thank you for taking the time to tell us about your experience at our dealership! We will look forward to working with you again in the future! -Ed Motzkin, General Manager
Thank you for taking the time to tell us about your experience at our dealership! We will look forward to working with you again in the future! -Ed Motzkin, General Manager
LOVE our new 2012 Durango and 2013 dart
by swade6945 on 11/11/2014I recently purchased a 2013 dodge dart and a 2012 dodge Durango. The sales process lasted about 6 hours, but the team at Larry H. Miller dodge dealership kept us comfortable. They made sure we were purchasing the best value vehicles for ourā¦ needs and our family. I can't say how grateful I am for the service of Dan Caldwell, Jaquari Mounts and Jason Young. Thank you all so much for a wonderful car buying experience. I will definitely be coming back to you guys and recommending you guys to everyone!Thank you very much for your review! We will be sure to pass your compliments along to Dan, Jaquari and Jason! Congratulations on your purchase!
1st visit
by scotyhme on 11/09/2014My visit started off a little rocky but was smoothed out very fast..Travis was very helpful..Found out the problem was what I thought it was .stabalizer bushings..Had to order and I will bring it back.I was very surprised they did not offerā¦ loaner cars for customers if their cars are there over a certain amount of time..I was a honda owner since 1999 and just bought my journey in july.I never once had to rely on other people or a shuttle..A car was always availible for me to use. Dealer might want to think about the convenience to the customer it would bring. I put non applicable on committemt as my car is not yet fixedThank you very much for taking the time to tell us about your experience at our dealership. Your feedback is important to us, and we will take it into consideration. If you need any further assistance with your vehicle, please feel free to contact me (520) 745-1000. -Ed Motzkin, General Manager
Nov 2014
by umpnwilly on 11/08/2014Lisa Beatty is awesome as always! She is pleasant and knowledgable. She gave me a great price and the car was completed on time. She even had it detailed for me!That's great to hear! I will be sure to pass your compliments along to Lisa. Please let us know if there is anything else we can do for you. -Ed Motzkin, General Manager
Journey 2014
by mariavo on 11/03/2014I was scheduled promptly and had no issues during my service. Was given information about future upcoming necessary service.That's great to hear! Please let us know how we can continue to assist you in the future! -Ed Motzkin, General Manager
Thank you for for taking the time to leave us a review! We appreciate your business and look forward to seeing you again soon! -Ed Motzkin, General Manager
by saxtonh on 07/06/2015