Skip to main content

Larry H. Miller Dodge Ram Tucson


4220 E 22nd St, Tucson, AZ 85711 (map)
Today 09:00 AM - 08:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (4) No (0)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Worst Dealership experience ever
Written by Not_Good on 02/05/2015

I visited Larry H Miller's Tucson dealership with pre-approved financing and knowing the exact vehicle I wanted. After several days and return visits I could not complete the transaction due to their constant deception trying to sell me unwanted additional services and equipment. The salesman and sales manager outright lied to me concerning the requirement for personal information and paperwork. This would have been about the 20th new car that I have purchased in my lifetime so I am not unfamiliar with the process. Larry H Miller's insistence on my consent for a credit report was not only unethical but illegal. This was conducted under the guise of the legitimate requirement for an OFAC (Office of Foreign Assets Control) check for cash buyers. The dealership's supposed requirements for additional maintenance plans, items wrapped in document fees, and even their attempts to dismiss minor damage to the vehicle as normal and inconsequential were morally and ethically reprehensible. It's hard for me to believe that this dealership continues in business with such practices. It is a shame that so many customers are unaware of how much they have been scammed by this dealership. They really don't deserve even the one star rating.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
saxtonh on 03/18/2015
Dealer Response
We are very sorry to hear that you were not satisfied with your experience at our dealership. We strive to conduct ourselves honestly and ethical throughout each transaction. If you have any questions about our processes, please feel free to contact us at (520) 745-1000. Thank you. -Larry H. Miller Dodge Ram Tucson
Report