Larry H. Miller Dodge Ram Tucson
Dealership Sales Review
I visited Larry H Miller's Tucson dealership with pre-approved financing and knowing the exact vehicle I wanted. After several days and return visits I could not complete the transaction due to their constant deception trying to sell me unwanted additional services and equipment. The salesman and sales manager outright lied to me concerning the requirement for personal information and paperwork. This would have been about the 20th new car that I have purchased in my lifetime so I am not unfamiliar with the process. Larry H Miller's insistence on my consent for a credit report was not only unethical but illegal. This was conducted under the guise of the legitimate requirement for an OFAC (Office of Foreign Assets Control) check for cash buyers. The dealership's supposed requirements for additional maintenance plans, items wrapped in document fees, and even their attempts to dismiss minor damage to the vehicle as normal and inconsequential were morally and ethically reprehensible. It's hard for me to believe that this dealership continues in business with such practices. It is a shame that so many customers are unaware of how much they have been scammed by this dealership. They really don't deserve even the one star rating.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No