Customer Reviews of AutoNation Honda Tucson Auto Mall
Review type:
Trade in
Excellent Service
by Angazi7 on 07/18/2023Timely and attentive service. We’ve been satisfied for 14 yearsHi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
AutoNation Honda Tucson, AZ
by Webbiesmom23 on 07/14/2023This is the 2nd time I’ve used AutoNation Honda in Tucson, AZ. The first was when my car wouldn’t start. They quickly diagnosed the problem, gave me a fair quote and even gave me a loaner car since the part that was needed had to be… ordered. This time was a planned appointment. I wanted a vehicle check since I will be going on a long trip. The SW is having 110 degree temperatures and I don’t want to break down on the drive. The service advisor was great, keeping me updated on what was happening. Only 2 things needed work, an oil change and a new battery. I was asked if I wanted this done and she gave me a price quote. Once again, it was very reasonable. I went ahead with the service which was quickly finished. I am always confident in the quality of work that I get at AutoNation Honda here in Tucson, AZ. It is the only place I will go to for my car’s service.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Great Service
by C Brockey on 07/14/2023The reason I recommend the dealership is because of my Service Writer, Greg Cheesbrough. I am convinced that the sale of a car is a transaction - whereas service is a representation of the Dealerships commitment to the client. Greg is… absolutely marvelous and the ONLY reason I am comfortable recommending the dealership. Greg is a great communicator - listens more than he talks - and never makes promises he can't keep.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.
Excellent customer service
by Donaldson d on 07/14/2023I was helped by Greg C. He is friendly- fast-efficient. He has excellent customer service skills.Hi Donaldson, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Honda Auto nation is very helpful. The service is Excellent.
Professional as always
by daCoach43 on 07/10/2023The replacement of a faulty a/c compressor seal in my 2016 Civic was thoroughly diagnosed and replaced in a timely manner. Best of all, it was free because Honda offered an extended warranty due to the faulty part. My service… representative, John Beeman, kept me advised throughout the process.Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Excellent Customer Service
by Diane123 on 07/10/2023I really appreciated the professional service and no pressure easy process. The price was exactly as agreed on with no surprises. Pedro was great to work with. He answered all my questions. I’ll definitely recommend this dealership to my… friends and family.Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great Customer Service
by BSTS2023 on 07/10/2023We purchased a brand new Odyssey over the weekend. The sales team was great to work with. They made sure all of our needs were met and provided us with an amazing 5 star deal and customer service. I would definitely recommend them to our… friends.Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great customer service
by Holli fox on 07/09/2023Very friendly staff. Patient and helpful. Went out of their way to make sure that I found the vehicle I was looking for.Hi Holli, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
New Honda Ridgeline owner
by Keppler 3 on 07/06/2023Whole experience excellent. Our salesman Aaron Blom, super helpful, very knowledgeable, thanks to him our whole experience buying our new car couldn’t have been easier.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Extended Guaranty on Honda AC
by Narcy N on 07/03/2023It was a great service, clean, fast and ALL DONE! My car is running back on the road with my AC working perfect againHi Narcy, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great service! Well done at Auto Nation employees
Ms.
by Janice J. on 06/26/2023I was impressed by the friendliness and helpfulness of the staff. I was actually met outside and escorted to the desk where we would start our transactions. No wait at all. I felt that they were very helpful and I was satisfied with the… deal I got, especially considering the cost of things in these times. I hadn’t been sure I would be able to afford to buy out my lease.Janice, your comments keep us motivated and working hard for all our guests! Thank you again for the great review!
Car Service
by starpass on 06/24/2023As usual, John Beeman was very helpful in seeing that the work on our car was done well and in a timely manner, I appreciate that he keeps me informed as I am waiting.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. If you ever need help, just give us a call. Happy motoring!
Great Experience
by Bonkhead on 06/24/2023I found a car on an AutoNation lot in Tustin, California. I live in Tucson, AZ. I had numerous conversations with a young salesperson but he never followed through - never returned my calls and when I finally got to speak with him, he was… less than polite. I wanted the car and was willing to purchase it from them but I wanted to only be charged Arizona sales tax. They said "No way." So, I called the AutoNation dealership here in Tucson and was helped immediately. Eddie was my salesperson and he was a perfect gentleman, answering all of my questions and putting up with me with endless patience. I finally got the car shipped to Tucson and took delivery through AutoNation Honda of Tucson. The whole experience with Eddie, Paul, and Mark in financing was top-notch. Never did I feel pressured or given a sales pitch. I have bought and sold many, many cars and I've had some nightmare experiences at dealerships. This whole transaction was handled professionally and efficiently. I would suggest if you are thinking about buying a car from this dealership, that you ask for Eddie. You won't regret it.Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Surprisingly good service
by SaguaroGirl on 06/23/2023After having experienced horrible customer service with many larger companies, it was a very pleasant surprise to be so well looked after while I was waiting.Hi, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!
Honda CR-V Hybrid Sport Touring / AutoNation
by THORh20 on 06/23/2023Excellent Service... Marcus Mendez was a very knowledgeable salesman (associate). Marcus explained all options, price, features on the car... Provided us with a written estimate, deposit, and delivery date. His manager was also very… personable and helpful. Isaid Palacios was also very knowledgeable and goes above and beyond with kindness. Our written estimate was exactly the same as the final price.... no gimmicks! great service.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Auto Nation Honda Tucson
by ROBrien13 on 06/14/2023I have been buying cars from Auto Nation Honda Tucson since 1995. I have purchased at least 12 vehicles during that time and referred over at least 10 other people for purchases as well. I feel the team at Auto nation Honda Tucson is easy… to work with, very professional and have always treated me and my family and friends with respect.Hello, Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Acura Service by Honda Dealer
by rgc98104 on 06/13/2023Service manager was informative and explained everything well. Work was done quickly.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Great
by Marie m on 06/12/2023Fast, efficient and the lady that helped me, looked for the best coupon for me to use. Services are a little pricey but I love this dealershipHi Marie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
John was helpful and kind
by Brsaxby on 06/10/2023Easy service. Affordable with my warranty program. However, delayed scheduling due to availability was frustrating.Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
First service
by Hindaowner on 06/05/2023The service consultant was pleasant, and explained the time the service would take and what exactly would be done. Called us when the vehicle was ready.Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Excellent service!
by Miguel M on 06/04/2023I came in just to browse and ended up buying a 2023 Honda Civic. Nathaniel was an excellent salesman, patient, easygoing, no pressure. Great experience with all staff. Thank you!Miguel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sydney Turner on 05/08/2025