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Customer Reviews of AutoNation Honda Chandler

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735 reviews
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  • COuldn not have found more professional service and support

    5 out of 5 starsby javpsycare on 08/18/2020

    Excellent support and service
  • Oil Change

    5 out of 5 starsby Miguelp on 08/02/2020

    Polite employee
  • Bruce O. Wyres

    5 out of 5 starsby Muffinhead on 07/22/2020

    Raul Molina was very helpful.
    • Muffinhead, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Chandler! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Jennifer Marell on 07/24/2020

  • Service at AutoNation Honda of Chandler

    5 out of 5 starsby Garyhuf on 07/01/2020

    I had an outstanding service experience at AutoNation Honda of Chandler. The service advisor went above and beyond to take care that all my concerns were addressed. He even arranged to have my vehicle picked up and dropped off to me due to the COVID-19 pandemic. Thank you.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Drive safe!

      by Sofia Peters on 07/03/2020

  • Sales associate

    5 out of 5 starsby Ken Woodley on 06/26/2020

    The sales associate was very helpful and made my experience enjoyable until it came to the finance man. I paid cash for the vehicle so I didn't think it would take to long. It took 1 hour and 20 minutes to get in to see him, starting at 10:20 p.m. Other than that very satisfied. Bye the way, the finance man was helpful and a complete crackup!
  • Oil change

    5 out of 5 starsby Dr. Tom on 06/23/2020

    Service was scheduled ahead of time. I received service promptly.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Drive safe!

      by Sofia Peters on 06/24/2020

  • Service

    5 out of 5 starsby BlueStar on 06/22/2020

    Great job. Was able to get in and out quickly.
  • Auto Nation Honda Service Review

    5 out of 5 starsby William on 06/12/2020

    Great service department again. Greg Stapley my service advisor was excellent and a real pro at his job. He got me into service and out in great time, and for the work that was done the price for was very reasonable. The technicians also did a super job on my CRV, it runs like new. Thanks again to everyone involved I will have peace of mind driving anywhere.
    • Hi William, thank you for taking the time to leave a review for us at AutoNation Honda Chandler. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Jennifer Marell on 06/17/2020

  • A,17 20k service

    5 out of 5 starsby LeonardZ on 05/25/2020

    Excellent service---both customer and vehicle. I bought my 2018 Accord 2.0t at AutoNation Honda and always have it serviced there. Always been happy.
    • Leonardz, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Chandler. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

      by Neil Gates on 05/28/2020

  • Good experience

    5 out of 5 starsby GBeanCounter on 04/29/2020

    The service advisor Raul was very friendly and easy to talk to about the preventative maintenance items that were being done. The van was ready when promised.
    • Gbeancounter, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Chandler! If you ever need help, just give us a call. Happy motoring!

      by Neil Gates on 04/30/2020

  • Tori helped my mom find the perfect car at the perfect price

    5 out of 5 starsby Alice on 12/07/2019

    Tori provided friendly professional service.
  • Buyer beware

    1 out of 5 starsby Curtis W on 11/28/2019

    9 days after purchasing certified pre owned transmission problems. 2016 Honda Pilot. Service manager Tony wouldn’t help us get a rental car while our pilot is being towed to their dealer on Thanksgiving day. This is my only transportation for myself and my family. And now I’ll have to beg someone for a ride to the dealer to get a loaner.
    • Curtis, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (888) 394-0930 to discuss what we can do to help.

      by Kari Jones on 12/04/2019

  • Always The Best

    5 out of 5 starsby Conrad on 11/06/2019

    From the moment I started to consider buying a new 2020 Honda Accord, Victor Gonzales was there for me! Not only did he provide accurate and superior knowledge about the vehicle, he made sure every question I had was fully answered. He took in account my specific needs and concerns as well as my budget. Not only did he help me get the most for my trade-in, but help get me into a brand new Pilot at a price that works for me. I feel that I got the best deal in the Valley! Kudos to Gregg Gabbin (Sales MGR) and Gary Cushing (CFS MGR) as well . I would definitely let them help me with my next Honda. I would recommend him to anyone that wants the best deal, superior, friendly, honest, positive, “NO STRESS" car buying experience!
    • Conrad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Drive safe!

      by Sofia Peters on 11/08/2019

  • Best sales person ever!

    5 out of 5 starsby dnorris on 10/31/2019

    My wife mentioned to me she wanted a new SUV and to get rid of her car. Close to being paid off I started to look around and see what I could find. I can’t remember how I got in touch with Tanner Haas from AutoNation Honda Chandler, but it was the best thing that ever happened. I was stuck in a conference unable to make calls or take calls and Tanner communicated with me via text and email. I told him her wants, he started looking. We showed up early one Saturday morning to do some test drives. Tanner made himself available before the dealership opened, even had the first car running and cooling for us so we didn’t bake in the car. He is super knowledgeable and helpful. Best of all he is great to work with as he aims to make sure everything is handled. His communication is awesome, while I love Tanner, I did have some issues with their process, mainly the finance department. Not Tanners fault, but the finance manager that did our deal ended up quitting the next day. When he did everything fell apart. Trying to get a hold of someone in finance was impossible, but Tanner stepped up and got everything worked out. He has followed up a few times just to check on how the car was doing and make sure we were happy. Even though there were some issues that had to be worked through, none of it was Tanners fault, he worked side by side with us to get it all fixed, while still helping others out. If you’re looking to buy, I would give Tanner a call [contact info removed] you will not be disappointed! He’s an amazing person to do business with!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Drive safe!

      by AutoNation Honda Chandler on 11/01/2019

  • Ashley and Tanner

    5 out of 5 starsby Neli Navarro on 10/30/2019

    Ashley Rodriguez and Tanner Haas are the best employees at Honda!! They went above and beyond for me and my husband, great customer service. I was extremely satisfied!! I would 100% come back again and see them both!! Thank you for listening to what I wanted and make it happen! They are both phenomenal people!!
    • Hi Neli, thank you for taking the time to leave a review for us at AutoNation Honda Chandler. We're happy we could meet your expectations! We're happy you found our staff to be so supportive during your experience here at AutoNation Honda Chandler. Again, we appreciate your recommendation of AutoNation Honda Chandler and we hope to be of service again in the future.

      by AutoNation Honda Chandler on 11/01/2019

  • Car purchase

    5 out of 5 starsby Scott Kaos on 10/04/2019

    Our salesperson Zach and the entire ream at AutoNation Honda Chandler made our car buying experience stress free and amazing. We Highly recommend this dealership!!
  • Service department

    5 out of 5 starsby DylanB. on 09/30/2019

    Greg was very helpful and took the time to explain what was needed and why. Very friendly.
    • Hi there, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help. Drive safe!

      by Sofia Peters on 10/03/2019

  • Robert Allen

    2 out of 5 starsby Bobbykoa on 09/16/2019

    Service was fine it is the process that is all screwed up. We had a dead battery and live in Florence AZ while the dealership is in Chandler. Car had to be towed from our garage to chandler We had to have car towed one of us had to go with the car wait at dealer then drive it home which is I hour away. All because of a battery? Just a waste of time not to mention expensive. Authorization for AAA who picked up car also has batteries have them do it Customer does not waste most is day Honda has less cost everyone is happier a win win situation
    • Thanks, for leaving us this response. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (888) 394-0930. We hope to hear from you.

      by Caleb Foreman on 09/19/2019

  • Batfery change

    5 out of 5 starsby Amadrid on 08/31/2019

    Had my battery die & needed replacement. This pretty much ruined my morning and afternoon plans. Although I had to wait around 3 hours due to being a walk in, the visit was made as pleasant as possible. The guy who helped me was professional and curtious.
    • Hi there, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by AutoNation Honda Chandler on 09/06/2019

  • Service

    5 out of 5 starsby RozSkiG on 08/23/2019

    I just bought a brand new CRV and noticed a noise on the 2nd day that was intermittent depending on wear I was driving. Took it in and was greeted by my service advisor, Greg S. He was welcoming and very helpful and explained what would be done to help find the cause. Within an hour he came to me to say that the source of noise was found. Jesse, an outstanding young man, and obviously very knowledgeable about the mechanical side took me for a test drive. Noise was gone!! And I was a happy Honda lady!! I am so fortunate to have these two people on my Honda team for my car. I know they will watch over this car for many years to come. Thank you Greg and Jesse!!!!!
  • Great customer service!

    5 out of 5 starsby RosaCal7 on 07/31/2019

    Scott was awesome! No pressure whatsoever. He was knowledgeable and answered all my questions. I will definitely recommend him to my friends and family.
    • Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

      by AutoNation Honda Chandler 2157 on 08/05/2019


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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi